Dr. Schwartz is a good dermatologist, went to her for 2 years and she got my skin cleared up. Unfortunately I have to give a low rating due to her negligent office staff. I never once received an appointment reminder card in the mail or phone call from this office confirming any appointment I made. Like most people in this day and age, I keep track of appointments in the calendar on my phone, with scheduled reminder alerts. After 2 years of never having missed or even being late to an appointment, I missed one unknowingly because I got a new phone so none of the appointments I had made on my old one(which broke) were in it. It was the same phone number though, and no one from the office called me about the missed appointment. Many months later, I received a letter in the mail stating Dr. Schwartz would no longer see me as a patient because I had a missed appointment fee that hadn’t been paid. The letter also stated that they had notified me of this several times, which confused and surprised me because this was literally the first piece of mail I had ever received from their office. Never had trouble receiving mail from anyone else so I doubt it had to do with the postal service. I worked for 5 years as the sole receptionist for a practice and found time to notify patients about appointments, so I can’t imagine what their excuse is for this lack of professionalism.
Tina V.
Tu valoración: 5 Poughkeepsie, NY
Excellent doctor! I have been to Dr. Schwartz twice in the past 6 months. She is very warm and friendly and she established a good rapport with me almost immediately. I felt very comfortable talking to her, and she’s very thorough in answering questions and explaining the what/why/how of whatever she’s doing. I had to wait several months to get an appointment to see her for the first time, as she’s very much in demand, but I didn’t have an urgent problem that required immediate attention, so I felt it was worth the wait to become one of her patients. Aside from her professional qualifications, she has the type of dermatological practice I was looking for, addressing both medical and aesthetic concerns(previous dermatologists I’d seen were interested only in treating skin disorders). That I found her to be so personable and friendly was an added bonus!
Nat W.
Tu valoración: 5 Kapolei, HI
LOVETHISDOCTOR! She is super nice, friendly and truly concerned about her patients! She does the right treatment for you! She is usually on time and you barely have to wait! They try to accomodate you as soon as possible even when you are a new patient. I loved the receptionist who used to work at this doctor’s office. She was super nice and polite. Too bad she is not working there anymore. Now that I have moved to another state, I absolutely miss going to this doctor.