Target Optical

It’s ok a rare occasion that I ever find myself north of 86^th or 96^th Streets but this is the closest Target Optical to my apt so I had my glasses sent to this location to be picked up.
Keep in mind, I didn’t get my eye exam or anything other than picking up, but this was my third T.O. location I had been to.
At a quick glance, it seems pretty similar, but this location had a lot less kids’ glasses options. (Yes, I wear kids sizes a lot. Don’t judge.)
When I first arrived and gave my name to the lady working, she went back, brought the glasses in their bright childish blue contained and gave me the greatest look of concern. It had me so worried that I had just wasted my money on a pair of useless glasses. I assured her that I had in fact ordered kids size glasses to fit my small face.
She put them on, I liked them and so did my friend, but she didn’t have much to say. She fixed them up for me and that was that. She was nice, but that lack of reassurance from her liking my glasses (regardless if she did or not) left a sour taste for me.
But, other than that, the location seemed clean and neat so I would most likely be back.

As another reviewer stated, the appointments are quick. I brought my special needs child in for a checkup. We suspected he needed glasses but just couldn’t tell. My child was in and out in 15 minutes (maybe even closer to 10) and because I have only known the longer more drawn-​out exams, I was worried that maybe he didn’t need glasses even though the doctor said he did. So I scheduled another appointment at Walmart just to make sure. That appointment was your longer 60 to 90-​min appointment. And guess what — same results (my child does need glasses). I’m glad I got the second opinion because I wanted to make sure my child really needed glasses. The prescriptions were fairly close (with Walmart being slightly less in the prescription strength, but they dilated my son «to get a more accurate reading»). And I’m also glad I did it because it makes me appreciate the very quick service at target optical. My insurance covers target, and I’ll continue to use this place. Dr. Spalding is no-​nonsense quick, and the associates out front (we had Jessica) are patient and friendly.

I decided to switch from Fall Creek Vision Center to Target because my visit was going to be substantially less expensive. I had no wait at all. The appointment was quick and the staff members were very friendly and helpful. Dr Spalding could have been more congenial. She was hurried and apathetic.

You can’t beat fifteen minute eye appointments on New Years Day.
We’ve been seeing Dr. Spaulding for two years now. I appreciate that, with technology, she can take what is an hour-​long appointment at any other optometrist and squeeze it into fifteen minutes. She’s not the type of person to sit and discuss your day, your drama, your personal life (or hers), and I think that’s what I most appreciate. We get in, get out, and then spend about 45 minutes figuring out contacts, glasses, insurance, etc.
In this day and age, I also love it when medical professionals offer appointments other than during the work week when children are in school or parents are at work.
Also, Andrea — one of the technicians — is amazing. I appreciate her level of customer service and willingness to listen to my plethora of questions.

The doctor at this location I love but the technicians not so much. They were too busy gossiping to greet me when I arrived for my appointment. I just stood at the counter awkwardly until they were done talking. Then they stared at me, so I greeted them. Once I was finally able to get their attention they still were not very helpful and they were horrible when I was picking out glasses. The sad part is, there were two of them and I was the only patient.
Overall disappointing, this was my second year going to this office. Last year was great and so I decided to go back even though I had moved across town, sadly I was beyond disappointed with the customer care at my second visit. When my glasses came into the store no one called me to let me know they were in. I eventually called after 2 weeks (it takes 7 – 10 days for glasses to return) and they had been sitting there for a week. Unless some things change I will not be returning.

Things have changed since 2.5 years ago. The new doctor, Dr. Andrews, was unable to answer questions about my eyesight. I went in for an eye exam. Dr. Andrews did his checkups but failed to explain what accounted for my eyesight degradation. The cause was later explained to me by Dr. Rob at Urban Optiks, who reexamined my prescription meticulously, free of charge. I highly recommend Urban Optiks and Dr. Rob for your exam and eyeware. It’s more expensive, but they give you much more attention to ensure you make an informed decision, and it’s high quality professional attention. Back to Target, the staff are still nice, but the doctor’s inability to answer my questions means I won’t entrust my eye care to them again.

Worst contact experience I have ever had! I first came in on 1÷8÷11 & now it is 7÷13÷11 and I’m still trying to get it all right. They always run late on apt. s and take forever to order the right thing.

The selection of eyewear was great. Nice styles to fit my contemporary personality with reasonable prices. Kind of goes along with what you would expect from Target. The staff was friendly and the doctor was nice and I could tell he knew what he was doing as he said he has been in the business for over 20 years.
The reason I gave Target Optical only 3 stars is because they said my glasses and sunglasses would be in in 7 – 10 days. After day 10 (a Saturday) I had to call them and they told me they were in and had come in the day before, but they had just not gotten around to call me yet. What? That brings down points in my book. Anyway, when I got there they tell me only the sunglasses came in and that the other pair would not be in until Monday and they would call me then. Monday comes and goes and I hear nothing. Finally, on Tuesday I call them and they said they were in. I do not know how long they were there. Anyway, since I think communication with customers is HUGE, I just can’t give Target Optical of Fishers more than 3 average rating stars.