Christian Brothers Automotive – Fishers

The car was fixed in a very short time and the whole process was painless. Very courteous staff. Clean facility. They even showed us the bent part and explained how it affected the others. I would take my next car back to them no problem. Just hoping that’s not any time soon.

Fantastic with customer service ! Everyone is nice and friendly and helpful. The owner is kind enough to take me to the local YMCA so I can get my workout in while they take care of my car.

There is no enjoyment when it comes to taking your car in for maintenance. I rank it somewhere between dealing with the cable/​internet company and going to the dentist. That being said, I had about the best auto shop experience you can have at Christian Brothers.
I scheduled an appointment the day prior for a routine oil change. I dropped off the car and to my surprise, wasn’t pressured to buy one of the more expensive oil change packages. They told me it would take about an hour so I went to get a bite to eat. The whole time I was expecting to get the dreaded phone call that «they found something» or «you should consider replacing this». Instead, I got a phone call an hour later saying that my car was ready. I walked over, paid, and was on my way. No upselling, no recommended services, just what we had agreed on.
The employees were friendly and the lobby/​waiting area was nice. Prices are reasonable and they even offer a discount card for your key ring. It’s great to find a place that makes you want to take the time to write a positive review. They have my business.

I have had multiple vehicles to Christian Brothers and have had good success with the business thus far.
One of the vehicles was improperly diagnosed by another national service provider in Castleton, thus exposing me and passengers to dangerous conditions that the other provider should have easily been able to ascertain, but didn’t. Christian Brothers did, immediately.
They have a clean, modern facility and so far seem to adhere to their claims of Christian values. The repairs have been reasonably/​competitively priced and I’ve had good interaction with the staff and ownership. I even circulated to my company’s employees a flyer from Christian Brothers in which they offered a discount to my employees. The repairs have been well performed. Another thing I like is that their employees have not monkeyed with my car stereos, as repair people and others who have temporary access to one’s car often do.
The only thing bad that I can say about Christian Brothers thus far is that they performed one service (a fuel system flush) that they had proposed, but which I did not okay. The service advisor likely got mixed up and included it inadvertently, and my vehicle likely needed it anyway, but it was money I didn’t want to spend at this time.
Overall, I’d say that Christian Brothers is my best automotive repair experience lately. As a business owner, I appreciate competency and good service. I’ll be back.