This is honestly the worst managed DQ. I have to ask(and pay) for extra topping in my blizzard, or the bottom third is only ice cream. When I get my Blizzard, it isn’t even full. Get the the drive-thru window, i say hello, the«Shift Leader» say $ 5.89. Never a smile, thank you, have a nice day. Nothing! Plus, my Blizzard did not get flipped upside down(as all Blizzards, per DQ International company policy). The ownership of this location should sell, or bring in new management.
Sally A.
Tu valoración: 3 Longmont, CO
I have only used the drive threw here, all the food smoothies and ice cream have tasted great and I love how convenient it is. However last time my husband and I went the lady at the drive threw window was refilling the plastic spoons into the spoon holder and she dropped a few spoons on the ground… She picked them up and put them right into the spoon cup holder.Yuck. I think they should go over their sanitation practices more thoroughly.
Lori F.
Tu valoración: 1 Firestone, CO
I ordered a birthday cake for my daughters birthday on a Tuesday for Friday, at 4pm. They assured me that was plenty of time to make it. On Friday at 4:30 they not only didn’t have my little girls’ cake ready, they hadn’t even started it! NO explanation from the manager other than ‘sorry’ and NO offers of any way to fix the situation such as comping a different cake, coupons, NOTHING. This is basic customer service 101. My daughter was in tears, thinking that she would have no birthday cake tonite, but luckily King Soopers FIrestone has beautiful ice cream cakes and saved the day for us.
B O.
Tu valoración: 5 Longmont, CO
Our daughter has a nut allergy and this DQ is awesome about making sure the prep areas do not get cross contaminated. This is our daughters favorite treat for getting good grades.
Bryan H.
Tu valoración: 3 Longmont, CO
Typical DQ except they don’t have a full grill menu, just hot dogs and sandwiches(no hamburgers or fried food). They do have a drive thru and the staff are friendly. Great place to go for ice cream and those b-day cakes.