Wendy’s

It’s nice and clean. I got the 4 for 4 $ deal which is pretty inexpensive. Lots of available seats, tvs to watch and even a fireplace upstairs. There’s a downstairs seating also which is where the rest room is located.

Again, a Wendy’s in Philadelphia which is completely and unnecessarily slow — unbelievably slow in fact with zero people in the line or the dining area.
After fifteen; twenty minutes– I finally receive a burger which is not even warm
What’s going on with inner city Philly Wendys? It is not somewhere you’d want to be as a client or employee– any of them. They are all very poorly run here in my opinion and this city’s franchises are giving a bad name to the chain
RE-​VISIT #2 on ⁸⁄₃₁:
Oh yes, this one’s a solid one — star
RE-​VISIT #3 on ⁹⁄₉:
Burger was made 3TIMES with mayonnaise after being asked #NOMAYO
WILL THERE BE A VISIT4? Probably not. The clientele here also is lower than desireable
What was funniest was the guy making it each time would swear to me up and down that he made it himself= and there was no mayo! Hahaha I said, open it!
UPDATE
RE-​VISIT #4 on ⁹⁄₁₀
Yes I gave them a fourth try. I ordered a Stacker (double burger) #NOMAYO.
What I got first time after a considerable wait was a super-​greasy, cold and soggy burger (with mayo, obviously slathered all over both bun halves).
Second burger came out– at least not cold, it was barely over room temperature. It did NOT have mayo! However; unfortunately it was only a jr. cheeseburger. I just LOLed hard. I doubt I’ll go back to this location.
Saving grace: I witnessed a woman wiping down the tables and busting her back to try and keep their dining room clean after numerous dirty kids. I said god bless you– it ‘s tough to clean up after such filthy animals like the ones that come in and eat here every day. She had such a great attitude– Hey, it’s job security, that I might go back and have a potato or something some day. And then, unlike the other99% of the clientele, I will take my wrapper or tray and actually use a trash can.
To top it off, these guys walking out behind me were so rude walking out (after leaving all their dirty cups and trash on the table) that they wanted me to open the door for them. I held the door open for the other guys (who cares right, thats just what you do), but they refused to grab it. The first door i saw him not reach out to hold the door open. Am I supposed to hold the doors for him and let him out in front of me? So, second door i just let it shut on that !@#$. Too bad it wasn’t a real fast-​closing door that would have been way more apropos. So partly the staff is lazy, but at least they try to fix their mistakes. Some staff is hard working and has good attitudes– much of the Wendy’s in center city do not (and all chains). I’m realizing that it’s not just employees– its customers that are complete d bags! No wonder it’s hard to work in this environment.
VISIT 11÷7÷15 2:47 — 2:57 PM
At the front counter their Princess cashier barely acknowledged me, took the order and did not say thank you, make eye contact, or have any emotion other than disgruntled and RUDE.
It took 10 minutes for me to get my cold cheeseburger

I have eaten here good food

Things this Wendy’s is good for:
1. Out of town tourists visiting and wanting to see some real Philly folks
2. Quick dinner before Philly Orchestra — grease from the nuggets are perfect for turning pages on the Playbill
3. Weekend brunch on a hangover/​late night drunk food
4. Date night with the girlfriend because even after living in the kitchen, she still can’t make a sandwich as good as Wendy’s
What other restaurant in Rittenhouse can serve all these customer needs?

Usual Wendy’s food in a dirty environment. Run in and run out with some delicious square meat burgers. The fact that this place is open late is one of the main reasons it’s still open. I still love Wendy’s food and the staff is actually pretty nice despite the environment.
Enjoy to go!

UH… really? This place attracts the ghettoest of banchees in all of Philly. I cant wait until they shut you down and turn you into a Wells Fargo in a few months. But then again, they are opening up a Popeyes a couple doors down soon… so maybe people should just avoid this whole block in general?! #BancheeTransference

Maybe I just caught this place on a good day, but to me it was fine. I got 10 chicken nuggets and an order of fries. The chicken nuggets were pretty good (especially since this is Wendys!), the fries were on the meh side, but Wendys isn’t known for having the best fries for a reason. My table was a bit dirty (I’m used to having that, but it was still annoying to have to give the table a wipe down). Service was actually on the fast side.
Again, maybe I just caught this place on a good day.

I stop in after work 3 time a week? the food is hot and good. I get a triple cheese, double cheese, french fries and a sweet tea. am glad they be open at 12:00 am

Don’t get me wrong I enjoy Fast Food every once in awhile and I think wendy’s chicken nuggets are the best of the big fast food chain but I would avoid this particular Wendy’s at all costs. Everyone in this establishment looks miserable, from the workers to the people just waiting for their food. This must be where happiness comes to die.
The scene in here is always interesting to say the least. On any given night you will have people passed out at the tables, yelling, altercations, or any other nonsense you could possibly dream up.
The lines move slow, and the food isn’t too «fast» but its your standard Wendys food. You will have to put up with a good amount of nonsense though to get it.

I hate this Wendy’s they’re worse than 11^st location they are very slow but when u hungry and on my way to suburban st what can u do the dumb cashier gonna b s jerk I ask for lite ice and he gave me no ice I corrected him he give me attitude ask for fresh fries

In a pinch, Meh. If you’re NOT in a pinch, avoid this place like they’re serving Soilent Green. IT’S PEOPLE!

When I was there yesterday it was pretty much dead. The line was not too long, but the service could use improvement. Overall the area is clean and I haven’t yet gone down to the basement seating area. I didn’t eat the food, my bf did. So can’t say much about that.

I’m sure all the other reviews some it up, but just in case anyone thinks anything is different. Dear god are the people the who work here completely awful at their job. This is easily in my mind the worst customer service experience. Everyone is so slow, and I’ve been to plenty of fast food places to know that while it’s probably worse at a fast food joint, this is far worse than any of those.
That being said, it’s open later than any other place in the area. If one late night you find yourself on this street corner minutes away from death unless you go inside and order a baconator, well, let me advise you that there are worse things than dying from hunger.

Hell’s Basement! aka-«Bad Wendy and the Spirit Cow»
Late night visit on a weekend, workers took a couple of orders, then stood in the back talking to their co-​workers, took 5 – 10 minutes to place my order, although I was next at the counter.
When the order was done, the food was sitting there and the worker was taking her time, not really doing anything, finally I said, «Can I have my order?» My tone was stern, I was tired of waiting. She looked at me like I had two heads and turned to her co-​worker and they both started mumbling, the manager looked at them both and said, «Let it go!»
It was an anger management technique. I think I would have preferred that the worker leap over the counter in attack. I would have stopped her in mid air with just two words, words that she’s never thought of or probably even heard before – «Customer Service!!» She would have wilted and crashed to the floor.
I got my order and went to sit, there’s limited seating because the restaurant floor surrounds a chained-​off stairway leading to a basement. It is right in the middle of the restaurant and creates a narrow seating area all around, not many tables. I sit at the only table available, next to a group of inner-​city LGBTQ teens. I’m gay so it wasn’t anything out of the ordinary, however, I don’t like to hear a loud three snap description regarding which guy was emitting which fluid in the alley behind Woody’s, especially when I’m eating my burger with mayonnaise. Just doesn’t work for me.
My order was wrong, which it often is at this Wendy’s. I was not headed back to the counter, though. Why is this Wendy’s such a nightmare?
I think the basement is the problem. I think that after the restaurant closes, all the employees gather around the chained-​off basement stairway. Slowly, Bad Wendy ascends the staircase. She’s a fright, not the cute red head with pigtails but a version of the original, this one resembles one of those dolls that’s been ravaged by hyperactive children, with all the hair pulled out and makeup running every which way in streaks.
Bad Wendy insists that all the employees come up with a way to make service worse at this location. Maybe unloosen the screws in all the seats, maybe serve frozen hamburger patties. Wendy descends into Hell’s Basement with the nights winning suggestion and confers with the Spirit Cow.
Spirit Cow bought this particular Wendy’s in a plot to get America to stop eating beef. Chicken is safer, trust me.
Consider yourself warned.

Why do I even write a review for a chain fast food restaurant?
Luckily, for them, I checked in on Unilocal (yes, I was clearly drunk since I checked into a fast food restaurant) and managed to remember a small glitch in my weekday festivity.
When I asked the manager (who was working at the register) for my Frosty, he said, «that’s not my job.»
Do not deny a drunk girl her Frosty.

What can I say that hasn’t already been said? Customer Service, cleanliness, etc. all very poor.
I went in to get the half salad and chicken wrap. Salad was not bad — but I found a piece of plastic wrap in my sandwich. Yuck.
There are plenty of other choices in this area — I strongly suggest that you go somewhere else. I know I will.

Yuck. I don’t really like fast food anyway — and Wendy’s is barely tolerable, but this location (a busy one due to location for sure) is pretty awful.
Not a good choice.

This Wendy’s is always crowded but its close to my job. However dont be offended if the workers missing a few teeth and loud school kids from the charter school from across the street.
On lunch hour the lines do move pretty fast.

Straight up rough. It’s like a fucking block party in there!
The staff needs to understand that they are working in a professional environment — that goes with their hygiene and their speech. Me thinks I won’t be going back there anytime soon — I rather starve on my break than to go there.

I want to enjoy Wendy’s, I often think of it as my favorite fast food chain. In spite of this, the 15^th St one has a way of wanting to be avoided.
They say open til 1 or later, but I’ve been locked out early before. So their late night operation is apparently hit or miss. The clientele here is very young, loud and obnoxious, and so messy that the establishment has taken to blocking off areas of the seating so that they stay clean enough for the next shift. You don’t have to do that, at most other places. But this one is notoriously messy anyway, and I’m not sure I’d be willing to revisit this when a real good burger place, Five Guys, is less than a block away and open daily from 11a-​10p.