I finish work early morning. God help me if I’m hungry because then I’m at the mercy of whatever is open in the middle of the night. Came here, ordered a frosty, spicy nuggets and fries. Had to ask for a spoon or straw, ketchup & the frosty itself. The nuggets weren’t spicy, fries were cold. The guy who handed me my food was a creeper. That’s great, be a creep but get my order right.
Mojdeh S.
Tu valoración: 3 Seattle, WA
How I heard of this place: My first memory of Wendy’s might date me: commercials from the 1980s of a cute, old woman yelling out, «Where’s the beef?» This, however, was my first taste of a full Wendy’s meal. Type of cuisine: Burgers. Fries. Frostys. «When Dave Thomas opened our first Wendy’s restaurant in 1969, he opened the door to a new gold standard in quality food. His words „We don’t cut corners on quality,“ affected everything from our hamburgers to our customer service. When other restaurants were using frozen beef and mass-producing food, Dave developed an innovative method to prepare fresh, made-to-order hamburgers, allowing us to quickly serve high quality and variety to millions of customers daily. He coined the phrase, „Quality is our recipe.“ Every day, we honor his legacy and continue to live through his values and fresh philosophy by using select, premium ingredients and serving food that’s made fresh with every order. That’s the way it’s always been and that’s the way it will stay.» Ambiance: Being in a rush to make it to our Thanksgiving weekend destination in the beautiful village of Warwick, New York, there was no time to go indoors. I imagine that it resembles the likes of other fast food chains: plastic chairs and laminate tables, a walk up counter with registers and the kitchen beyond. The drive-thru, similar to others, gave us pictures to enjoy while placing our orders through the two-way speaker, as we drove around the manicured grassy mound hosting the displays. What I ordered: I ordered the Bacon Deluxe Single(but ended up with a double), as did one of my dining companions: «Three strips of Applewood Smoked Bacon piled high atop a hot ‘n juicy beef patty, made to order every time. Add American cheese, cool and crisp veggies with a little condiment love and you’ve got a hamburger to satisfy your senses.» He also ordered the Double Stack: «Two junior hamburger patties topped off with American cheese, ketchup, mustard, pickle and onion. Made fresh when you order it. Big on taste and small on price!» My second dining companion chose the Triple Cheeseburger Deluxe(minus tomatoes): «Our delicious hot ‘n juicy beef patty topped with all the essentials: American cheese, pickles, onions, tomatoes and lettuce.» We each also enjoyed a 5-piece Chicken Nuggets: «Eat with your fingers. Crispy outside, juicy inside, Wendy’s® Chicken Nuggets are all-white meat. You choose the sauce: barbecue, honey mustard, sweet and sour, ranch or honey.» And our meals were each accompanied by fries: «Let’s face it – everybody’s got fries. Wendy’s has got something special. Naturally-cut from whole Russet potatoes, cooked skin-on, and served hot and crispy with a sprinkle of sea salt for a taste as real as it gets. You’ve had fries. Now try some Real fries.» My meal came with a small soda, Sprite; Samyar enjoyed a large Coke and Chris substituted the soda with a vanilla Frosty, made with fresh Grade A milk and rich cream, thick enough that a straw and strong slurping muscles could hardly handle it. What I loved: My favorite part was the fries, as it nearly always is with fast food. I enjoyed the somewhat less salty, soft, doughy natural cut strips of delicious potato. The chicken nuggets were also juicy, tender, with a crisp outside. The bacon, abundant, crisped to perfection. The Frosty a thick, vanilla cup of delicious. Why I loved it: Quick. Easy. First time at Wendy’s, celebrated with two of my favorite people. I am also sort of excited about my next trip to Wendy’s(though not any time soon), when I can sample one of the baked potato options. Yum! Cost: Low to average($ 5.49-$ 7.99 per burger combination meal)
N H.
Tu valoración: 4 Fort Leonard Wood, MO
Totally remodeled location. Clean. New soda machines, new furniture, redesigned bathroom, free wifi, the works. Stopped in for a quick lunch break and had the apple pecan chicken salad. Fresh and tasty. Created my own coke zero flavor.
Amy B.
Tu valoración: 2 Philadelphia, PA
I’m a huge fan of Wendy’s, even after working there throughout high school and college. They have high standards of cleanliness and customer service, except not here. The wait inside the restaurant is longer then I have ever experienced, 1 very rude cashier, who was taking her time socializing. 1 person left behind me while waiting for my order to be taken. When I got to the register I was not greeted, strike one. She took my order, and when I went to hand her payment, walked away. When she finally came back I handed her my card and she gave it back to me so flippantly. Got my food and they forgot the sauce for the nuggets, I know they specifically ask for a reason. Back in line for another 10 minutes for that. Finally sat down to eat in a dining room that was very dirty, only to be solicited by someone selling bootleg movies. They are getting 2 stars for my food being tasty and hot, the fries especially have to be hot to be enjoyed. Otherwise, this Wendy’s needs some customer service training.
Melissa J.
Tu valoración: 1 Philadelphia, PA
I rarely go to fast food chains, but the heat and the thought of a frosty made me cave. I don’t like drive thru’s, so I opted to hop in real quick, then take my food home. Well, real quick turned into 20 minutes of a stalled line. I’m not exactly sure what the holdup was, but the employee’s didn’t seem to care. No one even pretended to hurry or look apologetic. When I finally made it up to the counter(After I watched at least two people in line behind me walk out in a tizzy) the cashier took time to continue joking and talking with her co-worker before even looking at me. No apology for the wait even after I was finally recognized. I got my food in a fair amount of time, then stopped over to get some ketchup and the pump was completely empty. Oh well, my frosty was still delicious.
John J.
Tu valoración: 2 Philadelphia, PA
the food is pretty good but the service is bad and the employees are very rude AND it is very dirty, that’s why I never use there restrooms.
Joey M.
Tu valoración: 1 Philadelphia, PA
They always manage to screw up my orders. Horrible service.
Eric l.
Tu valoración: 5 Philadelphia, PA
Hoorah for the Wendy’s triple baconator! My wife tells me I’m going to be found dead at Wendy’s for getting this«heart-attack» burger! I love the fact that they have the calorie & fat counters listed with all of the items they serve, pretty cool & useful(not that I need to worry about calories with my skinny behind self:)! It’s hard for me to find anything wrong with this Wendy’s because this is a laid back crew. I tell them not to «f– my» order up ant hey repeat exactly what I say to the staff in the back(late night, no-other-customers-to-hear-the-cursing-joke type of thing!!!)