Unleashed by Petco

This store is convenient to my office so I stop by when I need something in a pinch. The prices are somewhat higher compared to the larger stores, but it’s fine. I’m willing to pay for convenience when it’s something needed. The people that work there are very nice, however I have often had to search for assistance, to the point of having to go to their office in the back where I have found at least three staffmembers chatting. I have even left on two occasions because I could not find anyone to ring up my items.

I can’t add much to what other reviewers said except to correct a factual error– this Unleashed location does NOT offer grooming. They have a self serve dog wash.
Since I go to Zoom Room often, which is right next door, I have been in this store a lot, with my dogs and without. The staff is always friendly. But I wanted in particular to thank Latoya for helping me set up an area just for my foster kittens. It’s my first time fostering kittens (through Philly PAWS) and Latoya helped me with advice about how much to feed, what size bowls and cat litter tray. She pointed out sale items for me to take advantage of in food, toys and carriers. She was upbeat and friendly and helped me get everything on my list. Thanks Unleashed! We’ll be back!

Clean well stocked and just a small version of a big petco! I love it and my dog loves it !!

I couldn’t be happier about this location opening. Even though they are on the small side for a Petco, they always have what I need in stock. I always call in advance though just in case. The employees are very knowledgeable and will give you recommendations (even if its to go elsewhere).

The best thing about this store is that all the employees are AMAZING! They are not only knowledgeable but always go above and beyond to help me find what I need. Additionally, they are very loving toward all pets!

The quality of food and products for dogs is very good here. However, the prices are not cheap, but I suppose for premium products, I should not be too surprised. I am pleased with the service I receive here. I have never entered the store without at least one employee asking me if I needed some help. I’ve signed up for some puppy training and the trainer was a delightful lady. I’m looking forward to it.

I forced my dog to walk all the way here with me once, I probably won’t be doing that again. I just wanted to see the store.
The store is bright and clean. A tall, skinny blonde woman was very attentive and as helpful as she could be.
Unfortunately they didn’t have anything I wanted. I was specifically looking for a heavy duty poncho, and a XL Kong toy. They only had a pocket poncho (the last one I’d put on my dog, she blitzed out of it and it fell apart at the seams), and smaller Kongs. My impression is that they may cater to smaller dogs.
There are no live animals in the shop as far as I can remember, so yay.
I didn’t really browse their cat supply selections, but I did end up calling them a few weeks later about a litter; they didn’t have that either.
I ended up just getting my dog a new tag since the information on her old one was outdated. This wasn’t really necessary because her collar is already embroidered with up to date information. I pretty much only updated her tag because I felt bad for asking about things and not buying anything. I even stupidly chose a bejeweled tag, and all the ‘jewels’ have been lost probably a day later.
The nice blonde woman stood beside me to help me through the steps with the machine… the machine with the step by step instructions. It was pretty awkward until she excused herself to ring up another customer.
Would I come back for anything I need regularly? I don’t think so. Would I pop in after a meal nearby to buy a toy just because? Definitely.

This is the cutest pet store! The staff is extremely nice and helpful. They have a medium sized selection of all puppy/​dog products you’d ever need. ⁴⁄₅ starts only because they are a little bit pricey, but I think the service is definitely worth it.

I prefer to support the local, small pet stores over the big chains like this one. That said, Unleased has a good selection and is in a good location. Go to the mom and pop shops if possible, but I can’t complain about Unleased. Nice place.

The location of this store is very convenient, especially for those who only use public transit to get around. The store is as big as something you’d find in the suburbs, which is kind of nice to have in the city.
Staff is usually very helpful too. Although I would rather support small business owners, I do find myself hitting up Unleashed a few times a month just to see what type of sales they have.
Price wise, I think they are a bit pricier than some other pet stores in the city, but as I stated above, they do have a sale section (or rack… whatever you want to call it). They also do grooming and of course, you can bring your pooch into the store while you shop, which is super convenient.
A solid pet store that will most likely have what you need.

Because big box pet stores like Petsmart and Petco are inconvenient to travel to for someone like me who relies purely on public transportation to get around, it is nice to have an ‘everything’ store like this downtown. I’d like to support local shops — and I plan to in the future — but, as I am expecting the arrival of a new kitty soon, and local Philadelphia pet shops seem to be heavily dog-​centric, I needed a place that would have all the basics that I need. While most Philadelphia pet shops have only about a wall of cat products, Unleashed has about 40% cat stuff, 55% dog and %5 other smaller animal stuff, which allows cat owners a pretty reasonable selection of items. What’s really great is that they had a nice selection of litter box sizes — from small to medium to jumbo — so I was able to find a large enough box that my chubby British Shorthair can grow into.
The staff was friendly, attentive and very eager to offer advice.
One complaint I have is that, although their food selection is pretty okay (they have raw cat and dog food for those whose pets subscribe to that diet), I did not find a big variety of litters and so I will probably go elsewhere for my food and litter needs.
All in all it is a pretty convenient pet store.