The Wedding Chapel

A complete nightmare and incredibly disrespectful! This place should not be running.
My (now) wife and I planned a ceremony for just us two. We had called and scheduled a 9 pm slot on a Friday (this was in August). On the phone we had agreed on a photography service as well. What occurred when we arrived was an almost surreal experience. As a side note, my wife and I are very patient individuals.
(Part One)
We arrived at the chapel, dressed up and in good spirits. We knocked on the door and no one answered. We noticed a disheveled man walking on the side walk up to the house. The closer he got, the more putrid his alcohol and cigarette stench became. He walked up the step to the door, not looking at either of us and did not say who he was. He began fumbling the keys to open the door. All we could focus on was the smell of sweat, smoke and alcohol. He looked exhausted and drunk. He opened the door silently and we asked him if he was the officient. He responded yes and we went in, feeling extremely uncomfortable. Nothing was set up and he was silent as he went to one of the living rooms. We began asking him questions about the process, how long it would take to receive our license and who would take pictures. He responded something along «don’t worry, this will take like 5 minutes» and «I think I have my camera». In addition to this scene was the smell of mold throughout the home. We were taken a back. He didnot offera touror any information and answeredour questions as if we should know the answers. When we inquired whether he was busy or drinking, he told us that him and his wife were celebrating her birthday and were partying and drinking. We asked to see the yard and possibly take some pictures there. He took us out. At this point we felt like we were not wanted there at all! As we looked around, a young woman came out from the other end of the property.
Part 2
«Thank goodness» we thought. Maybe she was going to do the wedding service. To our dismay, she was significantly more inebriated than her husband. I assume this was Nicole but I did not get her name. She was slurring her speech, off balance, and with alcohol on her breath. She insisted on taking a picture with our phone as she barely stood on her feet. The next part is what made our decision. She began telling us that she and her husband were celebrating the anniversary of THEIR marriage and that we should feel blessed and lucky that we can share this day with them. Further, she said that we should feel lucky they made time for us. She kept ranting about this and telling us about their marriage and how lucky we should be to share this. This was one of the most humiliating moments I have had. I looked at my fiancé, and said we’re leaving. The anger I felt at the fact that they ruined a very special dau for us was indescribable. My fiancé and I were shocked. We told them that they were being extremely inappropriate and we left. We parked on the side of the street a block down, looked at each other, and began to laugh hysterically because of what had just occurred. You really had to be there to experience the surrealism. Needless to say, the next day, when we woke up, we were extremely upset. We ended up finding a wonderful officient and location in the Poconos last minute the next day.
The officients at the Wedding Chapel of Philadelphia are extremely rude people that acted with utmost disrespect and lack of professionalism or compassion. This place needs to be shut down. I truly do not know how these people run such a business.

We got married here June 2014. The team at the chapel was helpful with everything down to offering their daughter as the flower girl. We didn’t use her but the fact that that was an option was wonderful. When we arrived for our 5pm wedding all was ready to go. I took my pictures first with my god mom and my sister. Then we went right into the ceremony. As i was getting ready to walk down the aisle another party showed up. Seems they were early. Ceremony went as planned. After we took more pictures out in the garden. I enjoyed the staff every time we went there they were super friendly. There was two issues we had, 1. The photographer had few to many drinks and smelled of liquor. 2. A lot of the pictures were the same and there was no shots of my groom and his parents or of my son solo. But they offered and corrected the photos of my husband and my son. If u go here ask for the mom to take your pictures she did a wonderful job of correcting what was missed.

We officially were married here in June 2011. The staff made our experience nice and pleasant. The place itself is pretty and definitely has charm. As we said our vows, the lady who married us took pictures since it was just the two of us. Thanks to her, I have pictures I will always cherish.

I went to this chapel yesterday, for an ‘open house’. To begin with, when walking into the place, it smelt of mold and just old. It looked lived in, not like a chapel. The ‘officiant’ woman, I think her name was Nicole, was sitting in a corner, huddled over, complaining about being in pain because of a surgery she recently had. The problem with this is that apparently there are two other officiants, including her husband, who could have been doing the open house. Not to mention, a few minutes after we arrived, she was officiating over a wedding, in the next room! Her hair was a mess, her clothing was a mess, she put on a black robe that was tattered at the bottom. She had on no make up. The room that the ceremony would take place was dirty. When we were taken outside, the shrubbery was untrimmed and wild, it smelt of cat urine, the side of the building was falling down, and the lawn was not kept.
When speaking to the officiant, as well as the other people, who I assume work with her, they seemed very stand offish. They did not speak very much, and they were not good sales people. They seemed astonished that we were planning a year in advance, when most of their clients are same day weddings. They did not seem to have an interest in us at all.
Their packages are over priced for what you get, which isn’t much. There were children running around and banging upstairs, which I would have less of a problem with if they weren’t having a wedding as we were there.
This place is trashy and smells.

Although the Wedding Chapel said they would take care of forwarding us the license from city hall this never happened. We waited for months, but nothing came. Finally had to make the long trip into Philly and get it ourselves. Rather irritated since we paid them for this service.

We got married on April 15 2013 and we got our married duplicate license fast. It was cute little chapel and the ceremony was fast. Dolores was very nice and warm to us. After we were done she give us a big hug. We love it. (the Asian couple)