The Mattress Factory

Worked for me, totally. The store has an adequate selection of mattresses, set up individually for comparison. Went shopping on a Sunday afternoon, got positive input from the salesman who said he would call between 4 and 5 PM the next day to confirm delivery time for Tuesday.
Sure enough, received the phone call at 4:15 to confirm. Mattress and box spring delivered as agreed; they set it up on the frame. Added bonus, they removed the old bedding.
Didn’t mind tipping those guys.
.

The mattress in the store was much more comfortable than the mattress that arrived at my home and it turns out that they have a no return policy, which is not common for reputable mattress dealers. Don’t spend your money here.

They guy working here is very nice and friendly. He is thorough and explains things very well. He also doesn’t pressure you into purchasing anything over the budget.
I will buy more mattress from him.

A guy name jeff (or jim? It took me awhile to write this review so it’s blurry now) was VERY helpful and straight to the point. He didn’t try to sell us anything we didn’t want and we walked out very happy. I would definitely recommend this spot!

Disgusted sums up my experience of «Bait and Switch» by The Mattress Factory — but let me lay it out as quickly as I can in case you’re interested in details.
We came in to buy a Full Size bed made by Sealy, model Inspiration. A top model, a «special order» size because not many people ask for that. This bed was a gift to my wife who is to have surgery and be confined to a bed for a significant period of time just a few days from the arranged pick-​up date.
We made (to us) a significant deposit of $ 600 for the first bed that isn’t a hand-​me-​down that either of us will have ever owned.
Come the date we were told to pick up the mattress, I arrive with cash in hand to pay it off, only to find out it was never ordered. I can wait another week, they MAY be able to get one in, or I can leave right now with a Queen size of the same model, the one they «always» have in stock. The same size I insisted I did not want due to not having a frame or box for it and not being interested in the additional cost.
At this time, I am offered the following: take my money back and go shop somewhere else (apparently my sale wasn’t important to the owners father who I am told I was dealing with??), pay the extra for the queen and leave with a bed immediately (the only way to provide it prior to the surgery), or hope the order comes in next week, days after the surgery, with NO GUARANTEES.
Smells like «BAIT AND SWITCH» to me. I now have no time to find something that may or may not be in stock somewhere else, already knowing it is a special order and not having any time to get it in. I have to pay over $ 150 extra to get all the parts I need, go home, disassemble an old bed, dispose of it, and build and install the new one. That is a lot of time and a lot of money no matter how you cut it.
If you «Google» «sealy inspiration queen price,» the first result shows the «Full» and «Queen» being the same price. So their «taking care of me» on the price of the queen is quite a lot to digest considering that even if they matched the price, I still had to eat another $ 150 plus time to go home with a product — as expected and with no communication to indicate otherwise during a full business-​day leading up to the completion of sale.
Disgusted? Yes. Poor Business? Yes. I will NEVER recommend them.
I was called to be explained that I was given such a great deal and that was even a mistake on their part and that I should be happy with that. Shame on me for not just accepting what the company says I should.

I went in there shopping for a new bed for my son. The gentleman who helped me was extremely knowledgeable about what would be best for a growing child. He also pointed me in the right direction for mattress covers and pads. My son has bad allergies and he took every effort to assure me that what I was buying was right for my son.
I highly recommend you check them out. They do not crowd you when you are browsing either. The prices are really good also.

Unfortunately I let a Groupon expire for The Mattress Factory but luckily I was able to grab a deal from a Labor Day special they were having. Their hours are convenient as they were open past 5 and a reasonable distance from my work.
Although there may not be anyone roaming the floor when you walk in, they do speak to you when they see you and you are NOT PRESSURED by the salesperson at all. I was in dire need of a bed and already knew what I wanted that was decent and in my price range. We sat down and the salesman answered my questions, filled out an order form and arranged the delivery. In and out in around 20 minutes. It wasn’t busy at all. Easiest transaction I’ve made.
I had initially opted for COD but called in the next day and paid over the phone with a debit card. The delivery man called 15 minutes to arrival 2 days after purchase and we were setup and they were gone fairly quickly. The delivery and old mattress removal I think was around $ 40.
All in all, it was a fast and painless experience. The prices are affordable and they do offer financing for higher priced sales. I highly recommend The Mattress Factory.

Great place, not pushy at all. Ive been to a few stores and this is the only place where salespeople dont follow you around. Great prices too!

I recommend this place, I was literally 40 wks pregnant when I came in here to get a twin bed for my 2 yr old, we were in and out within a half an hr, we had great service & the salesman gave us that feeling that we were really being taken care of by family. We had the bed tied to the roof of our car and the frame fit into the back of our Subaru so we were able to everything home right then and there. The location is very convenient right off of 95

Agree with everyone else. This place is really awesome.
I HATE when I was shopping for a mattress and I have some sales man look over me when I’m laying on a mattress. JUST LET ME LOOK AROUND!
Thats what the folks at The Mattress Factory do. They welcome you when you come in, give a quick run down on inventory and say «Im around if you need help». Niiiice.
Its because of that I bought from this place. The fact that they were the cheapest prices around didnt hurt either.

We just bought a mattress here after going to a few places. This was the most pleasant experience I ever had buying mattresses. The sales staff does not work on commission, they are helpful and honest and it makes everything a breeze.
The prices beat Sleepys and Sears by a large margin. The delivery people were very professional, nice and fast.
Highly Recommend.

We just bought a mattress here, and had a great experience. We shopped around a bit (Sleepy’s, department stores, etc.) This place was by FAR the easiest and most pleasant to deal with. They don’t work on commission, and so unlike other stores are happy to leave you be while you try out different beds, and they are unlikely to try to up-​sell you (they didn’t try with us). Also, their advertised prices were lower than prices we were even able to bargain for other places; was nice to sidestep all the haggling. Finally, at the end there was a little miscommunication about the rebate, and they were quick to refund the difference. All in all, I would definitely recommend them to anyone in the Phila. area. (Oh, also — free delivery for many mattresses and the truck goes out 5x/​week).