TD Bank

We just moved into Presidential City Apartments right by City Ave and needed to open a bank account and TD Bank was conveniently located less than a minute away. The service we received at this branch was spectacular. It wasn’t too busy the day that we went in and we head straight over to the counter and asked for assistance. We were then told to wait over by the seating area until our name is called. There were also dog treats and lollipops on the counter, and it just so happens that we brought our puppy that day. While waiting, we were able to do some training for our pup. We waited about 15 minutes until the next available person was able to help. We were professionally assisted and able to successfully open our new account within 10 minutes. One of the workers actually offered to take our puppy out for a potty break while we were finalizing some paperwork. We didn’t get our debit cards that day because the machine is broken, but they said they’ll mail it and that it typically arrives 7 – 10 days. They also mentioned that we were able to pick it up at any other TD Bank branches.
We quickly wrapped up, shook a few hands, and were completely satisfied. I love that this establishment is pet friendly and that the staff were professional and friendly.

Americas most convenient bank can get crowded quickly and sometimes they only have one to two tellers. Drive thru can be slow as well but employees r nice and always apologize for the wait. They are attentive to your needs once you get to them but the line can be frustrating, especially if you are running in on your lunch break or before a quick trip to Target.
The parking lot is kind of small and there is hardly ever a line at the ATM. Also if you looking to see a customer service rep about your account, it’s never really a wait.

It’s situated in a parking lot that looks unsightly, but it’s conveniently located for me.