Sung Cleaners

Beyond awful! The dry-​cleaning service is VERY BAD QUALITY. They miss stains and they do not treat wrinkles. The lady working at the front desk is rude and thinks it’s funny to laugh when your clothes look worse than when you brought them to her to clean! Don’t bother asking for a refund or for her to re-​clean your clothes — she’ll balk at the request! DO NOT GO HERE! There are many other dry cleaners in the city that are MUCH better than this place.

This is a 1-​star review because Sung Cleaners did not only fail to deliver good quality service but also handled customer complaints poorly afterwards.
My black jeans came back looking faded and the rich black wash completely ruined. This pair was suitable for business casual events since it is a rich black color that makes you look smart and professional. Now it’s something my high-​school cousins would wear to look «grungy». Very disappointing.
I then returned to the cleaner as I wanted them to know what happened and hoped that they would apologize. Well, I had to argue about whether the jeans were faded and left feeling even more disappointed than before.
Besides leaving this review for Sung Cleaners, I’m also going back and leaving 5-​star reviews for the other two cleaners who have returned this same pair of jeans perfectly fine. I’m sorry I didn’t appreciate them enough before.

I’ve been getting my dry cleaning and occasional light alterations done here for a couple years now, and everything has been well done and on time. They’re super friendly which makes it really pleasant to stop in.

Pretty happy with the service. Dropped off seven dress shirts and two lab coats to be laundered. Turn around was about two days. Asked them to focus on the collar rings and they did pretty good job, collars were clean and shirts were nicely pressed (I prefer no starch). The lady up front is very nice and paid attention to the details I mentioned.
It’s definitely one of the cheaper options on the area, especially if you take advantage of the 20% off on Tuesday and Wednesday.
I just dropped off a blanket, so we’ll see how their dry cleaning process is.

Furious. I live fairly close to Sung Cleaners, so I decided to take a long maxi dress to be hemmed there. While trying it on, the woman kept telling me that I should wear heels so it wouldn’t need to be hemmed too much. I guess I should have heeded her advice. When I went to pick it up the night before a wedding I was leaving for at 7am the next morning, she charged me a hefty amount without telling me to try it on. When I got home, I tried it on and the dress was not hemmed at all! I immediately took it back, and the same woman was telling me again, it should be long and that yes, it was indeed hemmed. I’m not a huge arguer, but I was bewildered, I still was unable to walk in it. She finally called the tailor and the dress was not hemmed. Needless to say, they made a huge error and made me feel like the idiot. Eventually my money was returned, but I guess I’ll just have to hold the dress up during the wedding!

No complaints. It’s about $ 2 per shirt, which is not bad at all. I got my shirts back when I wanted it — 4 stars for now.

Great!