Starbucks

Just moved to Roxborough, and I walked there after going to the bank. Very friendly staff, they complimented my accent and gave me great service. I shall return. :)

I prefer Starbucks over other options for coffee but this location has its issues. They’re often very busy and not super fast so there’s often a long line. Parking in the lot behind the store is tricky and often not an option. On a recent visit I had a problem redeeming a reward. Karen (the manager?) was very rude and condescending. Her customer service skills need a great deal of improvement.

I have been a loyal customer of this Starbucks for four years now while living in East Falls/​Manayunk. I study here often because of the quiet atmosphere, great seating, and abundance of outlets. There is a parking lot behind the store which can get pretty packed due to the other business sharing the lot, however, there is street parking in front as well. All of the baristas there that I have encountered have been very courteous and friendly and service is always top notch. There are plenty of seating options from sitting at the high tables to 2 person tables to a large community table. There is outdoor seating as well when the weather is nice, but there are no outlets outside. I definitely recommend this location to any college/​grad school students in the area because it’s a great place to get studying done.

I love Starbucks. I’m loyal to them, and have been going there for years. I have a gold card, and am quite addicted!
I’m pretty picky when it comes to location. I’ve determined that this one is my favorite! There are two newer people who always screw up my order, but it’s rectified, and I leave with a great drink. I usually get the same drink, and this location makes it the best. Sometimes I go in the morning before class, and everyone is so friendly! I’ll be honest, I’m not a tipper, but the baristas in the morning win me over every time!

Almost every time (maybe 8+ times) I have gone into this Starbucks, the staff seems less than interested in helping me or anyone, they are always chatting with each other or attending to other work seeming related things, but leaving the register unattended. One employee even snapped at me bc I didn’t understand that adding a shot of vanilla to something meant it was ‘sweetened’, dumb I know, but I thought sweetened meant adding simple syrup. Live and learn. Atmosphere is usually pretty good, big tables for work and play. It’s your typical Starbucks experience, just not nearly as friendly.

This is by far my favorite Starbucks. I frequent here every morning, and the staff is just an absolute pleasure to chat with each day. They have it down to a science. From knowing the orders of regulars to ensuring there’s always coffee brewing, this Starbucks is a well oiled machine! If every company had associates such as these, we wouldn’t need customer complaint lines! Ms Deb is the best!!!

Not every Starbucks is the same. You can easily separate the cream from the crop when you look at their level of service and consistency in making their drinks. This Starbucks unfortunately curdles and drops to the bottom of the pack.
The service is just plain bad compared to other Starbucks, it takes forever to get served and the drinks do not taste as good as other locations. It is obvious that the management here has a long way to go in living up their corporate standards.

Worst attitude that I’ve received in a Starbucks so far. I asked for a frapuccino without whip cream n she initially refused to make it, then she made it n didn’t put chocolate syrup in it. At this point I was fed up n left. I don’t need to start a war in a Starbucks over a drink but she could have done without the attitude…

This is my go to Starbucks in the Manayunk/​Roxborough area. Starbucks products, decently fast service, standard ambiance. The place also gets packed with people studying, but I can normally manage to get a seat. Free wifi is a plus, an the place is generally clean.
PROTIP: If Ms. Deb is working she can make you smile.

When I informed a partner that there was no soap in one of the bathrooms her immediate response was, «well just use the other bathroom».

Everyone knows Starbucks so my review will do little to win or loose your heart; this review «ain’t» about the coffee.
I’ve been coming here for 2 years now and the one cashier «Ms Deb» as she wears on her name tag is simply as good as caffeine. She always greets you with a sincere smile, genuine laugh and here positive attitude is worthy of anthony Robbins jealousy. As you can I also can go to a million different starbucks but I choose this one for my 2 minute interaction with Ms Deb to start my morning.
Lv you girl! I hope you read this and I pay you back an ounce of the smiles you bring me!

If only no stars was an option… employees move slower than slow. You will grow cobwebs waiting for your drink. And when you do get it, God forbid the drink is made correctly. Having worked at a busy nyc starbucks location, this place would never make the cut, and it’s in a slow paced philly location. Management is doing a bang up job with this one! Never coming here again.

The line was out the door… We didn’t even go in. They are always do busy and the wait is always slow… I guess they need to hire more people.

This is a Starbucks. I am a huge Starbucks fan, don’t get me wrong. I absolutely love a venti bold brew, black, and their coffee is deep and rich and just like my father forced me to drink (none of that «fru fru stuff»). The thing is, being a frequent bucks-​er, there’s a few things you come to expect and this location misses the beat on one key aspect.
1) get me my coffee so I can get the f*ck out and on with my day.
I have NEVER not seen a snaking line at this place. It is, without a doubt, the slowest Starbucks I have ever been to and I grew up in the southwest. Good god people, you know your address is Philadelphia, right? We are city people who walk at a city’s pace who want our coffee at a city’s speed. If I wanted my cashier to nurture me and call me «baby» I would drive my way out to the ‘burbs. If you’re looking to grab a quick cup of coffee on your way to work, find somewhere else, because this place will undoubtedly ensure that you arrive late to work like a jackass, too embarrassed to bring your Starbucks cup in with you…
I will say, parking is great, location is nice and the interior bodes well to coffee enjoyment. But it frustrates the living hell out of me.

Only been in twice to grab coffee and treats, but it’s really pretty inside and there seems to be a lot of seating. They even have an outdoor seating space. The staff is quick and friendly as well. I’m glad this is right near my new house!

Ridge Avenue, Roxborough, PA
I really like the front big table and window view at this Starbucks. Sets me (and starbucks DECAFF) into a dreamy mood… looking forward to come daydream again here. :-)
Few parking slots in the back.

Ms. Deb is the best !! My wife and I always get the greatest treatment when Ms. Deb is working. She remembers our orders and always has a cheerful word to say.
Peace

So, I’m paying $ 2.43 for a large (venti…or whatever they call it) cup of coffee; too bad I don’t soak up some of that free wi-​fi like others who seem to linger there for hours.
The coffee is some of the best, most consistent and I’m a huge fan of paying via iphone and their rewards program. Cashiers/​Baristas always seem friendly at this location and always get my order right, but then again how hard is it to pour a cup of tall black?
Over the past year I’ve become a Starbucks loyalist and gold card member. Love the coffee and service here.

I could never give any more stars to a Starbucks. Their coffee is good and all but I hate the rude hipsters and snobs who flock and take over. This particular one has a back entrance away from the beards finger banging their Crapple laptops so you can order and then bolt.
*edit* Karen is hands down the best employee there and deserves a raise, everyone else gives sub par service and drinks.

This review brought to you by a double-​shot of espresso — and a double-​shot of sass.
Even on a weekday at 9 PM they were still open and occupied: A mix of students and bored locals were sitting around and escaping the heat, mostly abusing the café’s now-​free Wi-​Fi. Relaxing at their bar, we spied a pair of older ladies trolling YouTube, too. (I wonder what they were watching.)
Chipper staff got me what I needed, and fast. After swilling my espresso, we were on our merry way.
Not into Starbucks? Hit up the Chapterhouse Café nearby.