Stacy’s Pizza

Stacy is a nice neighborhood pizza and wings spot. I stopped going there because I was not spending my money when the front desk is mean… So George, I tried again today, because my son asked for the free Small pizza. This was Grand re-​opening. I will be calling the store tomorrow. The front desk still thinks they are doing me a favor… My sons order was wrong also.

Just ordered delivery from this place for the first time. Let me start off my talking about the customer service and the delivery man. Called to make the delivery and the person on the other line seemed to be very rushed and I had to repeat myself several times. I called from a landline phone so I do not believe it was my phone that was the issue. Being 2015 I can expect that delivery drivers would have GPS systems in their car but no. I was old the food would be here in 20 minutes. Finally 40 minutes later the man called asking for directions. He had absolutely no idea where he was going. For some reason he had his girl friend in the car and the two were yelling at each other as to where to go as I was on the line trying to give directions. I was disappointed with this service. Very unprofessional. Other than the service the food was great! Loved my cheese steak and wings. My boyfriend got the cheese burger sub and said it was excellent!

I never do this because I understand sometimes your business could be having a bad day, but I called and order 2 cheesesteaks and some wings the guy told me 30min. I called to check on the order 45min after I ordered asked if I could come pick it up and they assured me it had went out and it was in its way. I then called back 1hr 10min after I order and all they had to say was we called the driver and he said he was on his way. I cancelled my order and will not ever order from here agin. Oh did I mention I live 3 blocks away very poor customer service. If you like (cold) subpar food by all means order here.
Ps. The pizza is good but def. not worth that wait and I only live 2 lights away. Be great people.

If it wasn’t for the food and the experience was based solely on customer service Id give this place a 1. The people working there have to be the most miserable people. Before I could even get done placing my order the woman hung up on me never mind the fact she sounded rude from the jump. They need some etiquette classes your food is good but your attitude leaves a sour taste

Best pizza in west Philadelphia everything is done with quality and it’s consistent the honey BBQ wings are I will let you see for yourself

Got the menu in the door, and decided to give them a shot for lunch today. The experience has left me convinced I will not be trying them again. Placed an order for two sandwiches. Puzzled by the total, called back, and was quoted prices not listed on the menu, and a $ 2.20 delivery charge not listed on the menu. Additional toppings were quoted at 1.00 each for the hoagie. Not happy, but decided to let order stand. Received order for two sandwiches almost 40 minutes later. Receipt does not match pricing breakdown provided on the phone, and both sandwiches were wrong, being entirely different sandwiches than what was ordered. Call back, and asked to speak to manager. Told there is no manager on duty, and the person taking the calls is the only one in the shop. When asked how she would fix it, only offered to provide a credit for future orders, and only begrudgingly agreed to correct mistaken order after asked. In taking down order, it was clear that they had not paid any attention when order was originally placed. Still … to give them a shot for lunch today. The experience has left me convinced I will not be trying them again. Placed an order for two sandwiches. Puzzled by the total, called back, and was quoted prices not listed on the menu, and a $ 2.20 delivery charge not listed on the menu. Additional toppings were quoted at 1.00 each for the hoagie. Not happy, but decided to let order stand. Received order for two sandwiches almost 40 minutes later. Receipt does not match pricing breakdown provided on the phone, and both sandwiches were wrong, being entirely different sandwiches than what was ordered. Call back, and asked to speak to manager. Told there is no manager on duty, and the person taking the calls is the only one in the shop. When asked how she would fix it, only offered to provide a credit for future orders, and only begrudgingly agreed to correct mistaken order after asked. In taking down order, it was clear that they had not paid any attention when order was originally placed. Still got quoted a price 60 cents higher than what the menu says, but decided to eat it. 90 minutes after our first call, finally got the correct order. To his credit, driver was apologetic. However, sandwiches were pedestrian With the plethora of hoagie/​pizza shops in the area, I would advise you to avoid Stacey’s. Based on our experience, there are places that serve better food with better service at a better price.