Santuccis Original Square Pizza

Ordered one thing and got another. Upon me leaving the restaurant the waitress offered to bag my food. Of course I told her yes. Still had a half of a wrap (again, not what I originally ordered) and some sweet potato fries. Finally I get home to eat my leftovers, NO SWEET POTATO FRIES!!! I called and complained due to my disappointed from the beginning with getting order wrong and now this. Manager didn’t ask to accommodate me in no way. All I got was «we will talk to her so that this will never happen again» Very poor costumer service. My first and very last time eating here.

I ordered the chicken parm. Great service and it was ready in 15 minutes but the pasta and the chicken was so bland. I will not order again.

For anyone who remembers Alessandros: this is not that kinda establishment. They are more formal and their menu is smaller and more expensive. The interior has changed to a more formal dining area but, they still sell beer to go and have a bar.
That said: the service is quite good. They’re signature square pizza was really fun and tasted pretty good. I ordered a coffee as well which was close to three dollars (really?) but they do do free refills. Again, the service was very attentive and friendly.
Bottom line: not bad, but not Alessandros.

From a true Italian from italy this pizza is not a good pizza! The doe was not cooked, that mean you oven is too high or you need your cooking time to be longer! I was very disappointed with this place ! Does not represent real Italian pizza !

— Delicious pizza & salad
— Fast delivery to Fairmount/​Art Museum neighborhood
— Friendly
— Clean
— Price around $ 15 – 20 for a large pie

Just got a water with a lemon wedge. Feeling good about this place. The food is gonna be great. I can feel it.

I follow a gluten-​free diet but I was able to find something yummy to eat. I ordered their burger and asked for a lettuce wrap. It ended up being incredibly messy and I ate it with a fork and knife. It was greasy goodness. I was super jealous of those eating pizza around me. It looked delicious but also messy because the sauce is on top and drips off the pizza. The service was great and the waitress was attentive. When it was time for the bill, the waitress was great in splitting the bill by person. However, it’s cash only so be prepared.

Love the mushroom flatbread. Only issue is one time I was able to order with chicken added (at additional cost of course) which made the dish even that much more phenomenal. And the next time I tried to order it the same way, the cook said they couldn’t do it… Even though I informed I would pay extra… Other then that… No complaints from me.

Santucci’s has consistently excellent pizza with regular pizza place prices, which is difficult to find in Philly. I’ve dined in once and taken out four times so far, and the staff is very nice and accommodating. Be sure to check out the sandwiches as well. I’m very pleased to have this institution in the neighborhood!

I used to go to the old location in Manayunk and have also been to the one in Bella Vista. Their pizza is my favorite so I was super excited to see one open closer to me. This location is nice and spacious. Unlike the other locations, they also offer a full bar.
I’ve been here 2x now and have also ordered delivery. The Works pizza is my go-​to. I usually stick to the pizza, but the honey chipotle wings and short rib gravy fries were too good to pass up.

At this point, Santucci’s has earned three stars. A workmate and I decided to embark on a walkabout during lunch and we headed north on Broad Street for a change of pace. Six blocks north of City Hall sits a brand new Santucci’s, which undoubtedly is a welcome addition to what otherwise appears to be a lunchtime restaurant wasteland.
My workmate and I each ordered the $ 7 lunch special, which consists of ½ of a sandwich and your choice of salad, soup or fries. The chicken soup was extraordinarily good. Obviously homemade and chock full of veggies and chicken. It was noodle-​free, but so delicious that the absence did not adversely affect the lunching experience.
Meanwhile, the bacon-​chicken-​avocado sandwich was a disappointment for several small reasons. The whole wheat roll was far too dense and chewy for a sandwich. It would have been perfect dinner roll that you rip into small pieces and dip in olive oil. The crust was so thick that an attempt to bite through it caused the entire sandwich contents and the bottom of the roll to slip and slide. Nobody wants to wear their lunch. The next problem was the bacon, which was too thick for a sandwich and not sufficiently brittle to yield to a bite. I ended up removing it because it was impossible to chew through (think extra thick jerky). Finally, the avocado was largely absent. Although I saw a small green smudge on the bottom of the roll, it was not convincing evidence that the sandwich had even been in a room with an avocado.
My workmate had a short rib sandwich and fries, and she virtually re-​enacted that famous deli scene from «When Harry Met Sally.» I surmise that the gravy from the short ribs moistened the whole wheat roll sufficiently to make her sandwich more manageable than mine. The fresh hand-​cut fries both looked and tasted delicious (I stole one for research purposes).
Unassailably true is the freshness of the food (the restaurant does not even have a freezer), the generous portions (a ½ sandwich is about 6 inches long) and the appeal of the décor (for this end of town). I am hopeful that they will tweak their execution to address the issues noted in this review. We love and support family-​owned businesses and would like to give Santucci’s four stars next time. Looking forward to visiting their Warminster location, too.

Takeout review! I love the Santucci’s in Bella Vista and this one is just as good. The original square pizza is unlike anything you’ve tasted and a new favorite is the honey chipotle wings. The honey chipotle sauce is so good you could drink it. Don’t ask me if I did, because I won’t admit to it. The only negative is that they are cash only.

I love what they have done to this place. It was always such a bright, unwelcoming joint. The new owners have made it warm and inviting. I sat at the bar on a slow Wednesday evening and took advantage of the $ 3 Blue Moon special. The meatball side is very good. When the pizza arrived, I wasn’t sure I would like it. It is kind of deep dishy with heavy sauce slathered above the cheese and meat layers. But I was pleasantly surprised with my first bite. Most Excellent!!! Cash only, but luckily you get a lot of food for a little price.

I’ve purchased takeout at Santucci’s 4 times now because i’s very close to my apartment complex. After repeated incidents of poor customer service and incorrect orders, I won’t be visiting this restaurant again and definitely would not recommend it.
Like others, I was turned off by their pizza with the sauce on top of the cheese, especially given the high price point. The chicken parm sub had chicken that was so overcooked, you could hardly bite through it.
This location just opened recently, so one can expect some inefficiencies when it comes to taking orders. However, I have never experienced such difficulty ordering food over the phone. It’s clear the employees taking the orders have no idea where items are located on their POS system.
Most recently, I ordered 2 garlic bread cheesesteak sandwiches. I had to repeat the toppings for the sandwiches 4 times before the order was officially placed. After picking up the order and walking home, I realized no fries were included with the sandwiches (contrary to what it says on their menu and what I’ve received in the past). I called Santucci’s to fix the mistake so that I could go pick up the missing food. I was put on hold twice. Then the employee rudely claimed that I requested no side (not true) and then proceeded to hang up on me after telling me to ‘have a nice day’. All I wanted was to go back to the restaurant to pick up the food that the menu says is included and that I already paid for. Also, one of the CHEESEsteaks did not have cheese on it. That’s a hard one to mess up. If I called back, I’m sure they would tell me I requested no cheese on it.
Inexperienced employees, poor customer service, average food, and expensive price points. Bring back Alessandro’s.

Don’t waste your time or money. This dressed up pizza place looks nice but the food tastes like wood. I had a flavorless chicken parm sandwich. Chicken was crunchy with no seasoning. Sauce didn’t taste anything & I guess they forgot the cheese. My mom had an equally underwhelming chicken cheesesteak. Trust me, your corner store makes better food.

Santucci’s opened a spot up North Broad close to the Spring Garden East/​Fairmount neighborhoods. This makes me happy. Their pies are almost Chicago style, deeper dish with the sauce on top of the cheese, which makes for a hearty filling slice. A large will feed me and my hungry hungry boyfriend for two meals.
Their online menu is the same as the S. Philly location, but the standalone site for this location is tough to find. Cash only for now, but take-​out beer is a plus.

Not going to lie, this food is soo good. I have been here a few times a week or have ordered from here the other times. Their margarita pizza and honey chipotle wings are the BEST. only downside is its cash only so that can be difficult in todays world where people don’t usually like to carry cash around. however, I’d definitely try this place. although they just opened and it seems as if they need extra help, service staff is very nice.

Same menu as the other locations, plus a bar like the one in the Northeast. The food was tasty and the service was friendly, but (understandably) didn’t have the finesse of the S Philly location. Dessert portion was smaller, which would be a cause of unrest for a fat ass such as myself.

There is potential here. Pizza is different but pretty good. Unfortunately, the place is too bright and sterile — it needs some atmosphere. I don’t think any of the staff has ever worked in a restaurant before. These are things that can be fixed. How about some draft beer and a decent happy hour? I’m rooting for you guys.

I live nearby, so I was dissapointed when Alessandro’s, which previously was in this location, closed. When I saw another pizza place would be opening up in it’s place, I was excited. I dropped in on Friday night to get take-​out, wanting to taste-​test the new pizza place in town. I’m relatively new to Philly, but apparently Santuccis has other locations in the area.
I ordered a medium cheese pie, which was a rectangle, about 12 inches (on the diagonal), cut into 6 smaller rectangles. When i had brought the pie home, I was surprised to see the sauce was actually on top of the cheese. When I bit into it, I then questioned whether there was any cheese on it at all! There was in fact, but it was a very thin layer. The sauce was tasty, but the lack of cheese was dissapointing.
Also, the fact that Santucci’s is CASH ONLY was frustrating, especially considering it’s a sit down Italian restaurant, with a full bar. In this day and age, I don’t understand why a new place would open and be cash only. There is an ATM available to the left of the counter, but still…
The nice thing about Santucci’s is that you can purchase beer/​cider/​alcohol in 6 packs here; not something you can find in the immediate vicinity.
I’d be willing to give them another try, but with another pizza place very close by, one that has nicely-​cheesed pizza, I’m more tempted to go there.