Public Storage

I stored my household goods here for 6 months, in a 10X10 unit. The staff was very helpful in the beginning. My rate increased after 3 months to almost $ 100. upon moving out of the unit, I found 3 dead mice on the floor, they had eaten through my queen size mattress (no food was in my unit). I informed the clerk on 30Nov15 and was told that I needed to file a claim through the insurance company. Well let me inform you that vermin is an additional charge and the amount of damage you can claim is limited (250). The staff didn’t really seem surprised, I was never contacted by a manager or shown any empathy for the loss of my property. Instead, I was told that I needed to clean out the unit to prepare for the next client or risk being billed a $ 75 cleaning fee. I am so disappointed at the standard of service provided and would caution the next person who is thinking about storing their property here.

The people that I have dealt with at this location have been great. There was a really cool girl (Jennifer I think her name was) that helped me a crisis when I was a month late with my payment. There wasn’t much she could do but advise me to hurry and pay before the District manager showed up but she was very nice and sympathetic.

It sucks to have to pay for someone else to hold your stuff but if it must be done then this place isn’t too bad. I haven’t tried any other place so I won’t say this is the best.
I could really use some light inside my storage unit. The light in the hallway just isn’t cutting it. I could also use some insulation so my things wont freeze over in the winter.
You are required to have 2 locks on your unit door and you have a personal code to open the entrance gate. Just make sure you are out of there before 9p.m. or the gates close even with you inside.
I haven’t had any problems so far and i’ve had my unit for maybe 6 months or so. I’ve never had to go to the office except for when I first got the unit. Units are in different sizes and prices vary. The staff was nice enough to tell me what size they thought I would need based on what I told them would be stored. Thats their job but they could also try to get you to purchase a bigger place just for the money.
I guess it is pricey considering you dont even have light in your unit. I pay almost $ 100 for a 10×10 room. (I think). That includes insurance.