Pnc Bank

I was a little skeptical about opening an account here because of the mixed reviews I had heard about PNC, but I have to say, I’ve been extremely satisfied with the service I’ve gotten here. I’ve done most of my banking with Paul, and he’s been exceedingly friendly and professional, helping me select the services and plans that best serve someone who travels a lot (getting all foreign /​other bank atm fees reimbursed through a Performance Select account is a HUGE plus). With only one exception, it’s always taken less than 5 minutes to speak with someone here.

I had one of the worst banking experiences of my life at this branch after being a customers of PNC’s for over 12 years I am taking my business elsewhere!!! To sum up my experience; I own a small business that recently became an LLC. By law you must create a new account so I did. The manager, R. Wright actually created this account and there were so many issues with it from receiving my bank card with the wrong named printed on it to my business checks with my HOME address printed on them to the ‘loss’ of my money and the account altogether!!! They could not find my account and told me they remembered me coming in every day after work to fix the account but for ‘some odd reason they could not find my money’!!! Really!!! This bank is a freaking mess and after 8 attempts to visit this branch after work to straighten this out and countless hours with people on the phone I am DONE!!! I am withdrawing all my personal and business accounts with them!

Just a neighborhood branch filled with regulars and nice and attentive staff. This place is always temperature regulated and the line to the tellers is always short.