Joyce Custom Cleaners

I’ve used this dry cleaners for years because I work next door. Because this is the third terrible experience I’ve had, I’ve decided to say something.
First time, I got my clothes back, and half hadn’t even been touched. They didn’t knock anything off the price, just said to come back and pick them up the next day. I made no stink.
Second time, I dropped them off with a guarantee of next-​day 9 am pick-​up — when I swung by on the way to the airport the next morning, I was told there was a problem and they wouldn’t be ready until 4 pm (no good because I was going out of town.) I ended up going back after my trip and speaking to the owner, who tried to ARGUE with me about how he’d called to tell me… but couldn’t produce any proof. I hadn’t received any phone calls at all. He spent 45 minutes yelling at me before knocking a few dollars off.
And now, third time’s a charm — I dropped off a bunch of items before another business trip. Had a grand total and a pick-​up time. Showed up to pick up my items, only to find out I was being up-​charged by almost $ 20 from my orig. total. I asked for a price breakdown, could not get one. They knocked a whole $ 3.00 off the total, without being able to explain why exactly I was paying an extra $ 17.00. The last time I argued with the owner he got v aggressive with me, so this time I knew better and cut my losses.
Needless to say I will never be going back here again.

Wonderful service and fair pricing for the area. Always willing to go above and beyond!

I wear Hugo Boss for work everyday and this is the only place I trust to dry clean my cloths. Not only that, the people there are very nice and take good care to any detail I ask of them to do to my cloths. I had accidentally lightly burned my dress shirt from a bad iron when ironing. I really didn’t think there was anything that could be done, but when I got my dress shirt back it was completely gone. I’m very happy with this cleaners and they make any problems I give them into a simple fix.

These guys are wonderful and the only dry cleaners I will use in Philadelphia. I dropped off two suits, one with a severely stained silk shirt that I thought was finished. The suits were cleaned beautifully, on time, and to my surprise, they had gotten the stain completely out of my expensive shirt. They also do tailoring (just fyi) and did a beautiful job on that too (I had my suit pants made smaller and they now fit perfectly). I bring all my dry cleaning to them, and would trust them with my most expensive clothes.

I dropped clothes off on a Friday and was told they would be ready on Monday after 5:00pm. On Monday they weren’t ready and I was told they would be ready by 9:00am the next morning. They still were not ready the next morning. I asked them to call me when the clothes were ready and never received a call. They knocked off a few bucks when I picked them up at 5:30pm on Tuesday, but too little too late. I will not use Joyce again. They also have a $ 20 minimum for credit cards.