Drexel University College of Medicine: Dermatology Associates

I made an appointment to see Dr Chung 3 months. The earliest date they had was in December. This past Wednesday I finally go to my appointment in Manayunk only to find out that she’s not at this locations on Wednesdays. I was given the WRONG location when I made the appt.
SO, I call the office to complain and to reschedule and I was put on hold for 8 minutes and the receptionist was nasty and uncaring about the while situation.
So I will NEVER recommend this place to anyone.

5 years after they did their terrible work, i now have a nose that when it runs i do not feel it and i have a lineof snot coming out that i don’t know until i see it. can you imagine how embarrassing that is when it happens in public. if this was a 150 years ago Drs. Abdelmalek & Divi would be hung up and shot. no one has to go to a supposed professional and be treated like a hunk of meat without regard to the patient’s well being. honestly i fee like i was a slab of meat after rocky beat the bejesus out of it. stay away from these clowns unless you want more serious problems than what you came in for to be fixed, these two should have their licenses suspended !!!

Now that my eczema issue is solved I can say NO THANKS to Drexel Dermatology. I went twice for the same issue, plus had an allergy test conducted. My dermatologist, sorry can’t remember her name, barely had time to actually speak to me, instead I spoke with students who relayed info to her. She was obsessed with insisting my eczema was caused by my «nail varnish» who calls it that? Weird. When I tried to explain that I’d had it for years, and on my finger first, with and sans nail polish and that it had spread to my eyes she just sort of stared at me blankly and suggested an allergy test. This is where it got stupid. They had me come in for it on a Thursday, but something got wonky in my scheduling (on their end, not mine) and the results weren’t observed until that Monday or Tuesday. So any real results showed up as minor. Wow, thanks. I was able to deduce that I have a minor (which could be more severe had the test been done correctly) allergy to latex and nickel. Ding, ding, ding my eye primer had latex in it, discontinued using it and voila, no more eye eczema. She never asked about products used on my eyes. Dumb. Nail varnish (ugh I just hate that word soooooo much) was not the culprit. I went on and on with my finger eczema, that she tried to brush off as my wedding/​engagement ring being cheap– thanks for the insult jerkface. Despite the fact that I explained that my eczema had started at the top of my finger before becoming engaged or married she just refused to listen. Years later I found a derm who does listen (Thanks Jefferson!) and I’m eczema free on my finger, and still wearing my rings.
I can also say that the staff are very rude and unprofessional at this establishment. If you are looking for people who listen and care do not go to Drexel Dermatology. It just seems like an assembly line of skin sadness.

Doctor Wilson was awesome, however I will never ever go back to that office again. My first time there as well as my last. I had a problem with my copay. I do not trust the staff whatsoever. I paid in cash and never was given a receipt so I of course get billed a month later. I called to get it straightened out. i was told by someone in the doctors office that it was an error on their end and it would be corrected. I get a call 2 weeks after that saying that wasn’t the case. Very unprofessional staff that do not know what they are doing. Someone got $ 40 for nothing. Dissatisfied, disgusted and appalled.

When I needed to get errant skin cells with poor growth control removed from my face, Drexel Dermatology hooked me up. I called them, got an appointment the next day, and strolled in there like I owned the place. Some person asked me a bunch of health questions and I waited in a room for about 20 minutes for the doctor. When the doctor came in, she didn’t bullshit me. She told me what was wrong and then ordered someone to fry it off with some badass liquid nitrogen. We didn’t have any deep seated conversations about feelings because bedside manner smalltalk is for sissies. I received diagnosis and treatment within 3 minutes of one another at a great price without waiting 6 months for an appointment. I could not have been happier.

I went here after having seen a dermatologist I did not trust. I had concerns over a spot on my face that would frequently bleed, scab, but never fully heal. Upon my first visit, Dr. Cusack recommended that a biopsy be done to assess if it was skin cancer. When I teared up out of fear, she and her assistant were very comforting and guided me through the proceedings. They were very straightforward and supportive through the entire process.
A little over a week later Dr. Cusack called me personally to inform me that I did in fact have skin cancer. She was very warm and compassionate while explaining what would happen in the future.
Yesterday I underwent Mohs surgery in the same office but further down the hall. Dr. Abdelmalek, who did my surgery, was funny but very professional. He was understanding of my anxiety and made sure I didn’t feel a thing. And although I burst into tears when I saw the stitched-​up wound on my face, I know it could have been much, much worse if I hadn’t been in the care of such a skilled surgeon. He assured me that the scar would be minimal and I trust him.
Very professional, compassionate, and skilled team of doctors at Drexel. I wouldn’t want anyone else to be monitoring my skin with me in the future.

So this is a typical Drexel med office. If you have ever been to a Drexel site you know exactly what I mean. Just imagine a University health clinic (cold walls, institutional-​type rooms, etc.) and that’s about what you get. However, this place is cleaner than some of the others I have been to and although it appeared that much of the waiting room had been there for a while (before and after I was seen and left), I had a great experience. The desk staff was super friendly and helpful and not in that «I’m annoyed that you are here and I’m forced to hand you paperwork» sort of way.
Dr. Chung was great, for the total 3 minutes that I saw her. I went for the standard yearly freckle check (I’m translucently irish) and was seen first by a student, then a resident and the student and finally the student, the resident and Dr. Chung. I was never left alone in the room for more than 2 minutes top (a personal pet-​peeve of mine avoided) and all in all I feel confident in the freckle-​check I received.