CVS/pharmacy

I like the store, however, the pharmacy is disorganized. They either don’t have your prescription ready when you go in a few hours after it was said to be ready, or they just didn’t refill it at all and you have to wait even longer for it to be ready. And of course when you do a change of address it is never fixed the first time around. And to top it off the women like to complain aloud about customers they’ve just gotten off the phone with while there’s only about 7 customers standing just a few feet away. Mind you, my grandmother was on the phone with the pharmacy and they never even let her finish a sentence. Don’t go to this pharmacy.

I don’t use the pharmacy, so I can’t rate that, but all in all this is a great CVS. the staff is wonderful and they are always willing to help. they will come to you first to help before you have to seek them out, plus there are always an abundance of staff members working so if you did have to find someone, it’s easy. the managers are so nice and do what is necessary to fix any issues you may have. love this place.

I write this as I wait for my prescription. For some reason, doesn’t matter if I refill my prescription online or over the phone, cvs pharmacy always loses my order. Of course then, I must wait 30 minutes for them to fill my prescription, forcing me to wander around cvs to kill time, and then I end up purchasing a random array of snacks I never intended on purchasing. Well played, cvs. You have succeeded in an annoying way to increase your sales.

Good prices with a sale. The kiosk coupons are good for extra savings. The manager at this store is friendly and helpful!

This cVS is so convenient they shelves be stocked the staff is nice. And the pharmacy part always have your meds or if its a problem I will call you I just love this and is open 24 hours

This review is primarily for the photo department. The store itself, fine. Like just about any other CVS that I have been to. Staff is actually pretty helpful.
Now I understand that one hour photo places are rare, you get what you expect, and there’s no real cause to complain, but my negatives came back with significant streak marks across it, the prints on disc were extremely dusty. The exposures were actually pretty decent, they weren’t printed so bad. But if you value your negatives then you shouldn’t take them here. I personally didn’t mind an incredible amount but I am sure a lot of people would think otherwise. The plus is that the turn around is very quick.

They seem to have worked out the bugs with their self-​checkout machines, and if there ever is a problem with one, someone is there right away to help out. That’s a sign of good management. Glad to see it.

It is a CVS.
As far as I can tell this location is as homogenized and milquetoast as any other CVS across the USA. This to me says that they are doing their job right. I don’t think my own ideal of the white-​coat clad elderly man with coke-​bottle lenses patiently and courteously explaining the various nuisances of my specific problem is even tangentially related to the reality of things. In fact, with regards to convenience (see: 24 hours) and cleanliness and safety, CVS seems to have improved in quality from its original inception after the Peoples Drug buy-​out about 15 years ago. At this location in particular the staff is actually really helpful, once I even got a consultation from a pharmacist on allergy medication as my brand was out of stock. And I always see people being helped at the digital photo machine and with the self check-​outs. The staff does seem flustered sometimes and this can be attributed to the fact that the Port Richmond/​Kensiington/​Fishtown neighborhood to which this location is of service is exceptionally diverse and growing steadily.
Doling out poor marks to corporate mega stores is quite possibly a case of a peoples narcissistic need to be acknowledged when their media-​inflated expectations about the service sector are not being constantly met or exceeded, not to mention futile.
3 stars, no less, no more

The store has good stuff, but the pharmacy is terrible!
I gave my prescription and told them to give me brand name only. When I come to pick it up I have generic prescription. I tell them i only want brand so they slowly go to change. After 10minutes they tell me to wait but I come back next day to pick up. I pick up and it’s not in a normal white paper bag. It’s in a brown paper bag that you would use for lunch! I come home and notice one medication that I need to take for 3 month is already expiring these month! So I bought an expired drug. There no way I’m going there again, there rite aid across the street and there no way there worer than this crap!

There are always drug addicts in the parking lot asking for money. They sit right next to the door or wander the parking lot looking for suckers to give them change «for the bus» yeah right. Is there some kind of policy about this? Does CVS have a minimum number of resident junkies per store?

I like this CVS store, I *hate* this CVS pharmacy.
The good thing about the store is they’ve got everything your typical drug store would have, but they have 4 self check-​out stations. If you’re anti-​social like me (or just don’t want to deal with incompetent cashiers), it’s perfect.
The pharmacy, on the other hand, is nothing short of a nightmare. It would be stupid for me to type out a lengthy description of the nonsense that happened yesterday when I went to get my most recent medication, but just know this… if you’re going to have anything filled at this store, be prepared for:
1. Someone to tell you that they don’t have your medicine (s) in stock.
2. Someone to get your name wrong (in my case, every single person got my name wrong, even after correcting it with no less than three people)
3. The folks behind the counter NOT communicating with each other. That’s especially awesome because one person tell you your medication is ready and the other will say it isn’t.
4. A. LONG. WAIT.
I haven’t ever been to the Rite Aid across the street, but I have to imagine anything is better than this…

To Whom It May Concern,
I am very unhappy with the way I was treated recently at your Store: # 2205 (aramingo) location. When we go to a Pharmacy we are not usually well and could use more empathetic people. I went to return a medication that my boyfriend was advised to purchase. I had the flu with achy symptoms and a fever. She gave him a decongestant. I wanted something else. So upon returning the item myself, she was quite harsh and rash.
When I approached the counter there was a gentleman in front of me waiting for service. The woman who would later «help» me didn’t even look away from her computer screen from across the room to tell him someone was trying to process his information through his insurance. (Not very private, to yell this across the entire pharmacy). She waited 3 more minutes to tell me someone would be right with me, also NOT looking away from her screen and sounding like I was an inconvenience.
She came over an additional 4 minutes later and I told her I wanted to return the medication she recommended. She explained that this was what I should be taking. I repeated myself that I wanted to return it because it is not what I want. Although, I was clear she continued to explain what the medication does. She basically cited everything off of the box, which I read myself before going out in the cold with a fever.
I asked for a store credit and she gave me cash since it was purchased with a debit card. This is NOT what I asked for. Apparently CVS is not as great as the commercials make you out to be. I felt like I was in a free clinic and I had to wait my turn for poor service and lousy treatment. The woman who helped me was Jody. She was rude and her tone was nasty. I was clearly inconveniencing her by being a customer. Jody did NOT listen to anything I had to say and to frank; she was very sloppy to be working behind a pharmacy counter with sick people and medication. I am appalled this would be allowed anywhere.

This is my drugstore of choice because of three convenience factors: it is close, it is twenty-​four hours and it has a drive thru. I enjoy their makeup selection and sales, which are quite often.
They recently remodeled, added self checkout, and fancy health drinks and «fresh» salads and sandwiches that sort of scare me. You can now buy coconut water and Naked drinks here so that’s pretty cool. One time I hid in the makeup aisle while three Fishtown teenagers fought in the hair products aisle. It was a little scary, but at least it entertained me while I waited for my prescription.