Very disappointed, I order the smoked wings an they didn’t have any so. So much for that idea went on to the entrees my boyfriend ordered the sizzling fajitas which all the condiments arrived on a plate together an not in separate containers, the wraps were ice cold am served on a plate an not in the warming container they usually come in. So we ended up sending those back to be heated an she brings them back in the warming dish without the lid. I’ve ordered this dish several times before so I no how it should be brought out. I ordered the tacos an they were a little spicy but ok, the waitress was good no other issues besides the food. Probably won’t go back to this location though…
Hansel T.
Tu valoración: 5 Philadelphia, PA
One of my favorite place to go for dinner. Foods are reasonably priced. Tonight I come into chilli’s and the food comes out longer than the regular time. The supervisor comes into us, apologize and give us a free desert. The same exact thing happened to my gf and I couple years ago and the supervisor apologized. They have the right attitude, just need to work more with their teamwork. Keep it up people!
Ivy T.
Tu valoración: 4 Philadelphia, PA
Ive been here for couple times. Like the food, especially Caribbean salad. We try to order the party platter for friends. And its a great deal! The servers can be too long sometimes, dont go there if you are really hungry.
Jude G.
Tu valoración: 1 Philadelphia, PA
I’m not expecting gourmet food and impeccable service. I know what I’m getting when I stop here. But in this Chili’s I can’t figure out if the food is worse than the service or the service is worse than the food. Seems like I’ll have a long time to figure it out while I wait for my server to get done leaning on the service bar while she finishes her soda.
Julie W.
Tu valoración: 1 Philadelphia, PA
The worst experience of my life… Food took forever!!! Ordering took forever!!! Food came out and supposedly the plates was hot and she’s drop my daughter good after we been there for about an hour!!! Worst part is the manager was no where to be found… A manager is suppose to walk around and asks his/hers customers how things are, make us feel welcome and that he/she aware of the situation but nope… I hate it the worst time wasted… Just because my spouse wanted to try chili’s ugh!!!
Liliana C.
Tu valoración: 3 Philadelphia, PA
I like chilies, but they take so long to attend you. I was waiting almost 20 mins just for a server to bring me water. Well after waiting almost 20 mins that I didn’t have a server. I ask a waitress for water and that when they notice I didn’t have a server. She was nice and came every 5 mins to see if I needed anything.
N H.
Tu valoración: 4 Fort Leonard Wood, MO
Driving on my way to 76 and was in the mood for a monster taco salad. Well, come to find out, they don’t have taco salad. However, they do have this Mex bowl thing and it’s black beans, rice, pico, choice of meat, and some tortilla chip strips. It totally hit the spot. Very fresh, filling, and a tad spicy. Yum! I had a classic margarita with salt. It was as expected. No complaints. Service was good. Very pleasant server and she was familiar with the menu options, good for some one who is torn between two dishes. Cleanliness was an issue. Our booth seat had salsa on it and there was trash under the table from previous diners. No bueno.
Emre Y.
Tu valoración: 5 South Street District, Philadelphia, PA
I was here for the lunch not bad deal 7.99 $ per person and also i see u so many bad reviews over here … I dont think so something wrong servers are manner and friendly … Also kitchen is pretty fast… I will definitely come back again
Ana N.
Tu valoración: 1 State College, PA
I would like to start off by saying I like Chilis just not this location. Service was so slow and horrible, it’s like we were teaching our server how to do her job. Food came out a little late which is only bad because there were only three or four other tables in the restaurant. Their strawberry lemonade is good. We got boneless wings as an appetizer and it was alright. I got the buffalo ranch chicken sandwich which tasted odd, maybe the oil it was fried in was old. I ran out of my drink and never got a refill because our server only came back at the end of our meal for us to ask for the check. Overall it was a very slow and unpleasant experience.
Bud S.
Tu valoración: 4 Philadelphia, PA
Chilis is always a great casual dining experience. The food always tastes great and is reasonably priced. The menu offers variety and quality. I always enjoy visiting Chilis.
Abby B.
Tu valoración: 3 Philadelphia, PA
We had some errands to do, mainly Home Depot and the grocery store. And we knew we couldn’t go buy groceries hungry. So, my husband suggested we grab a bite at Chili’s, probably because he wanted to be all nostalgic of his days as a server here(face it — we’ve all served at a chain at one point, am I right?!) It had been years since I stepped foot in a Chili’s and I was not optimistic. We sat at the bar and were promptly served with drinks. The bartender looked confused when my husband said he wanted a summer ale(there was only one on tap — Sam Adams), but other than that, the server was attentive. Chili’s menu is ridiculously huge. I think they are going for quantity over quality, but I can’t blame them. The people love options! I settled on fried pickles for an appetizer and they were hot and tasty. I also got the soup and salad. The soup, a chicken tortilla, was pretty good, but the salad was drenched in dressing, so I only took a few bites. My husband enjoyed his burger and said it was«good.» If you must eat at a chain, this is a decent option.
C H.
Tu valoración: 1 Philadelphia, PA
Omg, food was horrible. Unlike others, I had Very friendly staff. Drinks where good(I had the strawberry lemonade). The food was horrible its like there theme for every dish is to cook it, chesse it, cook it again, dry it out then serving it. I had the two entrée meal severed with a dry fishy smelling salmon covered in cheese, with a hard dry chicken brest also covered in cheese. My sides were the pan seared mash potatoes… covered in cheese and bad tasting(C’mon how do you mess up mash!) Jalapeño cornbread covered in cheese.(Made with real corn inside(which i hate)) Oh and b4 i forget our appetizer(which my friend did eat so maybe this one was just me) we oredered fully loaded fries, that came out dry with a hardened cheese and the bacon bits tossed on top not really spread through out. I could never go back which is a shame its in such a convient location.
Matt W.
Tu valoración: 3 Niskayuna, NY
I will somewhat unusually upgrade a bad review(why am I going back to a two-star reviewed restaurant? I was with a group) based on the following factors: (1) I learned my lesson and avoided the fried food this time, instead going for salmon with broccoli and rice. Much to my delight, neither the salmon nor broccoli were overdone. (2) They’ve done a slight remodel of both the interior and the menu and it’s a little better than the undistinguishable mess we got last time. (3) We had decent, if what I would call inexpert, service(wait staff: please don’t call us «you guys» all the time, thank you) but I also noticed the manager going out of the way to be extra kind to two families with small children who were having child-management problems. Me, I wouldn’t bring small kids to a place this loud(especially late) but insofar as I will refrain from judging the circumstance, it makes me feel good they were obviously trying hard to please parents trying to get a little break but with the kids in tow. So kudos, Chili’s. It still can’t escape its mundane Americano fare, but if you need that quick TGIBenhouligan Tuesday Chili Applebee’s style fix, do take note of the above. I’ve done worse.
Charlie B.
Tu valoración: 1 Philadelphia, PA
Simple, this place ran out if A1 sauce. Coid came out late, waiters snd waitresses had the typical philly attitude, rude and no pride in their work. Want food? go to mcdonalds across the street. Save your sanity.
Ariane Y.
Tu valoración: 4 Philadelphia, PA
The food was really good. we were seated relatively fast considering the crowd that was dining. service was good and the atmosphere was well suited for the restaurant. I would go back again and enjoy the sports bar like environment. if you are looking for a quiet dinner, this isn’t your palce. the restaurant was clean and when I used the bathroom I was happy to see that you didn’t have to touch anything because everything from toilet to sink was automatic. food came out hot and the drinks kept coming, as they should. nice spot for a quick sit down and eat meal.
Clayton W.
Tu valoración: 1 Washington, DC
The service at this place, was terrible the night I went. First it took an hour for our food to come and that was just for the appetizers. I asked for my steak to be cooked medium and it came out well done. The waitress was alright but management was not.
Maria D.
Tu valoración: 5 Philadelphia, PA
My husband and I went here recently for dinner and drinks. I have to say the service was outstanding. I haven’t been here in awhile due to the slow service and not so friendly staff. However their food is always delicious. We had the new onion rings with a ranch sauce: they were crispy and fresh. We also had Cajun chicken pasta: one of my favorite things on the menu. My husband had their BBQ ribs– the meat fell right off the bone! The waiter was super helpful and even let my husband taste a beer to see if he would like it! We were so happy we will definitely be back sooner than later.
Kendall J.
Tu valoración: 2 Williamstown, NJ
This location is really close to work and the service is always fast and the food is good. Today we were introduced to the new«ziosk» — the machine that allows you to order cocktails or desserts and pay the bill from the table without a server. We were all about it as we usually split checks and I know that is a pain in the ass. So nothing wrong with our meal and service until we went to pay the bill using the new ziosk. There was an option to split the check evenly three ways as there were three of us in our party. Ran the first card, added the tip. No issues, Ran the second card, added the tip, no issues. Ran the third card, added the tip and then the machine said, «can not be processed at this time». So we decided to try again with another card. It didn’t work. After a few attempts we flagged down our server and said, «two of the three cards went through but the ziosk is showing we have a balance because the third card never accepted». She runs to the back computer and then says, ’”the back says you have a zero balance and these three cards were used for the check, but I’ll double check with the manager”. This is where I start to have problems… the manager comes back and says, «I just printed out the receipt and it’s showing your balance.» We asked how the server had one with all three cards being paid, and he said, «I don’t know, but I just printed this one.» So he proceeds to take the card and show us how to use the machine(rather condescendingly). He swiped and it didn’t work, again. So he ran the card in the back and we signed for the bill. On a hunch we decided to check the online bank apps and sure enough there were a gazillion charges of the bill. We had already told the manager we were no longer fans of the ziosk and he explained they were still working out the kinks. Clearly there are kinks as we paid the bill at least 5 times over. He took down the information to call corporate and have the charges cancelled. The convenient machine was no longer convenient and I will never use a ziosk again.
Jeremiah L.
Tu valoración: 1 Philadelphia, PA
I don’t know why I continue to come to this restaurant because every time I eat here the service is terrible. For chilis being a corporate restaurant, I’m very surprised. The bartender was terrible. The food was ok, and the manager was on his phone and just non existent. Chilis need to better train their wait staff because you guys are making a bad name for yourself. I do like the food but my wife and I won’t come back because the service is that bad.
Karen F.
Tu valoración: 3 Media, PA
My good friends go to this Chili’s and took me there for dinner. The 2 for 20 is the real value here — if you happen to like the food. It’s just not my thing. Food is 2 stars at best. Service here was good the evening we went — and we were on a tight timeline and were able to get in and out quickly on a slow Monday night. The«loaded» french fry appetizer was good. The steak was over-salted and over cooked. Corn on the cob was surprisingly sweet and good(did they add sugar??). Meanwhile, I am grateful to my friends for their generosity — but Chili’s is just OK.