Update: After responding to Eat24 and posting this review, I got another email with the order edited and the price adjusted, less the missing vegetables. This is satisfactory, although I’m still bummed I didn’t get my veggies and that it took this much aggravation to get a refund. However, I’d be willing to give them another shot now. I’ve been getting veggie food here for years, it’s about the only place in the area that has faux meats which adds some variety. The food is reliably decent. But I was extremely disappointed today when I placed my order online and picked up on my walk home — as I’ve done before — and when I got home discovered much to my chagrin a container of pork fried rice in place of my buddhist vegetables. I’m Jewish and vegan, so this was doubly disgusting to me. When I contacted Eat24(which I’d ordered through), they eventually responded that the restaurant wanted me to return the fried rice in order to get a refund, or I could come pick up my vegetables! That’s about the worst customer service I’ve heard of. I know restaurant margins are low, but they made the mistake, and in my opinion it’s their responsibility to correct it. I’m not walking 20 minutes back and forth again to get my actual order or a refund. So now it would appear I’m out $ 7.50 for food I had to throw away. Needless to say, I won’t be ordering from here again, I’ll stick to the place around the corner that just has tofu.
Francis H.
Tu valoración: 4 Philadelphia, PA
Fast with delivery, delivery guy has always been very friendly and food is typical cheap Chinese food. The food is tasty and will definitely fill you up when u need something fast and cheap. If going in person be prepared for rude/disinterested service if it’s the younger lady behind the counter who usually has to finish her text first, the older lady is always friendly though. Also, for some reason it’s cash only unless you place the order through grub hub which is a little weird.
Sarah W.
Tu valoración: 4 Collingswood, NJ
they have vegetarian mock-meats. yay!
Adam S.
Tu valoración: 1 Arcadia, CA
Worst chinese food I’ve had in Philadelphia. I’m Chinese and the wontons aren’t even comparable to crap that i cook off of online guides. The beef was paired with tomatoes and tasted like crap. Dumplings had the thickest skin compared to any restaurant I’ve ever tasted. Service was terrible. I asked for the driver’s number and was told it would cause him trouble… What happened to customers first. I ordered delivery and it took two hours to deliver… Don’t order here, the food and service is absolute crap. If I could I would give this no stars at all.
Melissa H.
Tu valoración: 5 Philadelphia, PA
Best China Inn is as good as it gets when you’re talking take-out Chinese. Yes, the ambiance leaves a lot to be desired. Yes, the people behind the counter are rude. If you’re looking for an experience, go elsewhere. BCI boasts a huge vegetarian menu, which is just fantastic — it’s always a little sad to be banished to veggies-only or sad tofu when you’ve got a Chinese craving. In the regular ___-and-broccoli type dishes, I find the vegetarian beef to be much better than the chicken — vegetarian beef with broccoli or mixed vegetables is one of my go-tos when I’ve had a long day and I don’t feel like cooking. Plus, I don’t care how rude the folks behind the counter are — their vegetarian General Tso’s chicken is so good they could call me a b**** to my face and I’d still buy it. Huge portions. Cheap prices. Usually ready in no time flat. Give BCI the respect it deserves!
Renea R.
Tu valoración: 2 Philadelphia, PA
I hardly ever eat out but when I got a new job I decided to reward myself with a pleasure I rarely indulge in – Chinese food! I was so excited that I decided to order a lot so that I could have left overs. I got the sesame chicken, General Tso’s chicken and crab rangoons. I have to say that I was quite disappointed. The flavoring of both wasn’t that great, especially the sesame chicken, which I hardly enjoyed at all. The texture of the breading wasn’t my favorite. The crab rangoons were fine but not exceptional. Sadly I probably wouldn’t go her again because it just wasn’t as good as other places in the area.
Jackie W.
Tu valoración: 2 Philadelphia, PA
Food is decent, and we used to order from here pretty frequently. The last few months, delivery time has gotten ridiculous! Several times we have waited an hour or more-last night was one hour and 40 minutes! If you’re hungry, you should probably pick it up or go somewhere else!
Nicholas Y.
Tu valoración: 1 Berkeley, CA
I read another review which said the vegetarian chicken mei fun is really, really good. I tried it. FALSE. It was probably the worst chicken mei fun I’ve ever had. Service was fast but the food was terrible. I won’t be coming back here. Lots of vegetarian options though if that’s what you’re looking for.
Suhee Y.
Tu valoración: 4 Philadelphia, PA
i’ve been searching for my new go-to chinese spot since i’ve boycotted my last one. this was my first time ordering from here and i’m very happy with my experience. the food arrived in less than an hour and the delivery guy was nice. prices are low and the portions are pretty big. i ordered the beef lo mein, general tso chicken and the chicken in garlic sauce. i have to admit, everything was yummier than my last go-to chinese spot. since i’m a tired grad student, i’ve been living off of takeout food… i’m so glad i found a new go-to chinese spot.
Tiffany T.
Tu valoración: 3 Philadelphia, PA
What to say, well this is your typical corner Americanized Chinese food stop. They have lunch deals, student deals for combos where you can get an entrée(ie General tsos + fried rice + egg roll for around $ 7) Their lunch specials are all $ 5.50 for entrée + veggie fried rice + soup, pretty darn good deal I got their Shrimp Hu Fun Noodle soup the other day — which was actually pretty good. Good broth, obviously frozen shrimp — but all in all it hit the spot. It’s hard for these spots to ever hit over 3 stars though — mostly because of service. it may be communication barrier, but they rarely greet or say good bye /have a nice day. When I arrived I told them my order might not be ready yet but I’d sit for a bit. And in Chinese the man told the other co-workers that mine wasn’t ready yet, so I sat down. If I didn’t understand Chinese — it would have been like I was straight ignored — no one relayed that information to me. Solid choice for your gluttonous fake Chinese food cravings though
Ben M.
Tu valoración: 1 Philadelphia, PA
Just pulled a STAPLE out of their hot and sour soup. I used to go here as a late night last resort, but never again. Take heed.
Dan W.
Tu valoración: 4 Philadelphia, PA
with all the other nearby chinese take outs around the west philly area, giving this place a 4 stars. Why? Because the price you pay for a dish like General Tso’s chicken(which I recommend! ~8 dollars) matches the quality AND quantity of food. I recommend getting their fried rice instead of white rice because they do make it well — good portion of mixed veggies and eggs in the rice and NOT too greasy as many other chinese take outs are. Plus side is their dishes are claimed to be MSG free so you aren’t as thirsty after shoving down all that chinese food takeout! Like many other chinese take out’s, if you order 20 dollars or more, they usually have coupons on their paper menu or online ordering, which gives you free wontons, ect. Order with friends to meet the 20 dollar mark! Also recommend ordering from their lunch/dinner specials section to get the most bang for your buck. Delivery is also pretty quick, enjoy!
Samantha N.
Tu valoración: 4 Philadelphia, PA
Alright. I’m going to rate this place for what it is — fast food. It’s Chinese take out. But you know what? It’s done well. Some of their fake meat dishes are… only so-so, such as their kung pao chicken and chicken with peppers and onions. I recommend trying the vegetarian steak with peppers and onions, the general tso’s vegetarian chicken and the broccoli in black bean sauce. To satisfy a quick craving for Chinese food, this place works just fine.
Greg K.
Tu valoración: 5 Philadelphia, PA
Tastiest Chinese around and for the best price. Always consistent with their menu! Best pork dumpling in West Philly. They are always delicious and MSG free as advertised on their menu!
Sam L.
Tu valoración: 5 Philadelphia, PA
Huge fan of their General Tso’s chicken here. Big portion, food always taste fresh and delicious, and always fast service. Def recommend!
Aynna R.
Tu valoración: 4 Philadelphia, PA
Very good food! Good choice of appetizers and very friendly staff. I was discouraged thinking I wouldn’t be able to find good Chinese in Philly, but they proved me wrong. My second favorite Chinese takeout in the neighborhood.
Kate W.
Tu valoración: 4 Philadelphia, PA
As an update, BCI is amazing for catering. We stopped at maybe 5pm on the day of our party to order a mixture of vegetarian and meat dishes. They promised delivery promptly at 9:30pm. 9:30 on the dot, and they were at the door with 6 full trays of piping hot food, plus a bag of fortune cookies and lots of(free) 2 liters of soda. We fed over 60 hungry people, plus had some leftovers for under $ 200. Yeah, it ain’t a plated dinner service, but who doesn’t want takeout Chinese when they’ve had a drink or three?
Lorenzo L.
Tu valoración: 2 Philadelphia, PA
The food here is OK. The locale is nothing to write home about. Reasonable prices but probably their Achilles heel is that they are damn slooooow. Also, I’ve known people who’ve been tricked out of money from their ATM. Lots of shady people eat here but it’s open late so I guess it’s to be expected.
Michael O.
Tu valoración: 1 Hattiesburg, MS
No NONO! I will never try this place again. The food is lacking every way. The service for takeout was not nice and seemed like they hated life. The food was the worse it was over cooked and seemed to be from frozen. I would say go hungry before eating at this place.
Herbie H.
Tu valoración: 4 Philadelphia, PA
A pretty standard menu, with some great value options(both combination platters and student specials are great deals.) I’ve liked everything I’ve ever ordered from them. The employees are always friendly and the service is very quick for to-go orders.