The menu looked promising. We have dietary restrictions and severe food allergies. After asking clear and concrete questions about the ingredients in specific foods and were assured we could eat them; imagine our concern when we found out on the next visit that we were completely mislead. We were very clear about whether the vegetable soup was vegetarian and what it contains. We were shocked when the next time we ordered the same soup to find out that the vegetable soup is chicken based. Completely frustrated and annoyed! NEVER again.
Keerthi V.
Tu valoración: 1 Fort Lauderdale, FL
The people are rude and the delivery time is ridiculous. Waited 2 hours for food and it never actually arrived. When I called to ask what the issue was, they said the food was already on the way. Poor management and even more poor customer service. What a waste.
Katelyn S.
Tu valoración: 1 Philadelphia, PA
Ordered food two hours ago… Food was expected to get to us at 9:50. Called they said it was gonna take another 30 mins. Well over an hour later and Still haven’t received the food, place is now closed. Never again.
Alicia H.
Tu valoración: 1 Arlington, VA
I live less then a mile from this place, we ordered $ 30 worth of food. Took over an hour for the delivery & the food was cold & dry when we received it. My husband called the restaurant they said«sorry nothing we can do» & hung up on him. We took the food back to the restaurant & asked for a refund. The staff was beyond rude, but eventually 1 staff member agreed to refund us.
Ariel B.
Tu valoración: 1 Philadelphia, PA
The food took over an hour to arrive to my house even those I live 5 minutes away. The food was cold & needed to be reheated. I ordered shrimp & broccoli. It wasn’t the worst I’ve ever had, but the shrimp were not fresh.
Laura R.
Tu valoración: 1 Philadelphia, PA
first time I ordered from here, the food was cold by the time it arrived. I live only a few miles from Beijing Panda, so I image my food sat in the restaurant for quite some time before leaving for delivery. I decided to try their food again hoping for a better experience. Unfortunately, it was worse the second time around. I ordered the house friend rice, wonton soup, teriyaki steak, and crab rangoon. Everything was inedible except for the crab rangoon, which I drowned in duck sauce. Do NOT recommend.
Arnetta J.
Tu valoración: 4 Philadelphia, PA
They have done a good job since taking over Lou’s Wok. Much friendler, better food, and the place looks 100% better then before.