Alexander Inn

Should you be having guests in town, definitely have them remain here. Not only is the cost just about 100 per night (considering the place that’s fantastic), the staff is very caring and the continental breakfast is adequate. My dads only criticism: «boutique» means individual rooms don’t have control of the temperature of the room. I told him to phone the front desk and request another blanket.

I count myself as a very easy hotel guest but I had a lot of requests of the Alexander Inn. I’m currently breastfeeding and I was there without my baby so that meant a lot of pumping. There are no refrigerators in the rooms but the management went above and beyond to accommodate my needs. They kept my ice pack in their freezer and my milk in the fridge. It meant coming home with a full supply of milk after my trip.
Additionally, I left my dress (that had gotten sopping wet in the rain) hanging to dry and forgot it when I left the hotel. When I called, they found the dress and are having it fedex to me.
The hotel room was clean and pleasant but the customer service puts it over the top. I would stay here again. They also have discounted garage parking available. They have free internet and continental breakfast and the neighborhood is quiet and easy walking distance to great restaurants.

Lovely place in a great walkable location to many restaurants, pubs and historical sites. Clean and comfortable.

The great: LOCATION LOCATION LOCATION
The good: Clean, neat, friendly staff
Tips: The rooms are smaller than they look online, and the breakfast isn’t anything more than fruit and muffins, so if you want a hearty breakfast plan on eating elsewhere.
The less than great: Wifi is weak

My family and I were traveling from NY to Orlando and made a stop in Philadelphia and stayed at the Alexander Inn. Both front desk personnel that assisted us check in and out were extremely nice and helpful with questions about local activities. The room was clean and quaint; my only complaint would be that the two beds in the room weren’t full size, which could have totally been my mistake when I booked. The location of the hotel is perfect; we walked to dinner and later for coffee and dessert and felt very safe and comfortable. Walking down the old brick roads brought us back in time! The continental breakfast at the hotel was just enough to start he day and multiple employees, and I think even an owner/​manager, made sure we enjoyed our stay. If ever in Philadelphia, I would definitely choose this hotel again.

For value for your money, the Alexander Inn is hard to beat. Centrally located in a hip neighborhood, one is within easy walking distance of the city’s downtown attractions. The hotel has a welcoming, old world-​style atmosphere. Our family of three had a spacious sixth floor room with two full beds, a desk and two chairs in a bay window space. The bathroom was well appointed. The room was very clean and the cleaning staff were timely and gracious. Our room was also very quiet. They provide a basic breakfast downstairs. Parking is now $ 20/​day — but the clock re-​sets every time you take your car out of the garage, just down the street; so one needs to factor that in. The desk staff are very friendly and informative. A downside is heating/​cooling inconsistency. There are no individual temperature controls. Our room was on the warm side (February), while other guests complained about their rooms being too cold. Each room its own a/​c unit. Wi-​Fi is free, though one is required log back in after just a minute, or two, of inactivity — a bit irksome.
The Alexander Inn is a great place to stay. We would stay there again in any return visits.

I have so much to say about this place so I’ll keep it brief and concise. Also, I watch a lot of Hotel Impossible so I might be pickier.
Pros:
(1) Discounted Parking — it’s VERY hard finding street parking and at a rate of $ 0.25 per 5 minutes, it’s worth parking your car at a lot. Alexander Inn has a deal with a lot three blocks north for discounted parking at $ 15 per entry. Once you park, you can leave your car in the lot up to 24 hours (so you can check out of the inn, drop your stuff off in your car, and tour the city before the 24 hours since time of car entry is up).
(2) Kitchen Staff and Front Desk Clerk — enthusiastic kitchen staff is friendly and helpful. He does a good job with the breakfast station. Check in and check out went smoothly.
(3) Free breakfast — good variety.
(4) Location — safe neighborhood with many coffee shops close by and Tria Café at the opposite corner.
Cons:
(1) Cleanliness — the toilet had fecal residue so I can only deduce that the cleaning staff cut corners. Strange though that the hotel wreaked of bleach. Dust over headboard and under the heating vents. I also found a strand of hair in the bed that didn’t belong to me so I assumed that the beds were dirty and sheets possibly unchanged. I slept on top of sheets with a hoodie on.
(2) Shower — don’t know why we were given a handicap accessible room on floor 7. The shower had a thin strip of plastic that was meant to keep the water from flooding the rest of the bathroom. The whole bathroom was filled with a pool of water at the end of every shower. I had to brush the water into the drain with a towel to prevent water from seeping out of the bathroom into the room. It was impossible not to get wet sock even after soaking up all the water.

Exceptional staff!
Very personable and helpful, had to extend my stay twice, and they were very accommodating.
Smallish boutique hotel in downtown Philadelphia. Tons of great places to eat nearby.
Apparently their prices are fixed. They don’t change for seasons or special events!
The twin room is small but surprisingly functional. I actually preferred it to the standard queen I was upgraded to for my extension. For a single traveler, the twin is all u need, plus I had a better view. Speaking of, ask for a corner room, _​01 or _​02!
In conclusion,
I definitely recommend this spot.

I have been disputing this no show fee charged in July with AMX for several months. See Google review. The text in quotes was John’s, Alexander Inn GM, response to AMX.
«Admitted to the GM that she didn’t read the email confirmation that she received.» The Alexander Inn GM, Joseph is a liar. I did read the email confirmation. However, it was the next morning, because my reservation was for August not that night in July that I made the reservation.
«This was not the hotel’s computer error.» Rather it was my personal error according to John, the Alexander Inn GM. The hotel computer generated the confirmation the evening in July, the day I made the reservation. The booking was for August.
«Cancellation Policy» — I did not confirm that reservation for that night. When I read the confirmation the following morning, and I saw that it was for the night prior, I immediately called the property. They weren’t interested in correcting the reservation.
«The AMX cardholder was abusive to staff.» John, the GM is a liar. Read the Google Reviews. There are others, who have not only had the same problem with the Alexander Inn charging a no show fee, but also John’s nonprofessional manner. It appears charging a no show fee for a reservation made in the future, and confirming it for the day of the reservation is standard practice for the Alexander Inn.
«The AMX Merchant, Alexander Inn, feels the cardholder is taking advantage of them by disputing the charge.»
The simple solution would have been for John to say, «I apologize for the miscommunication. I will credit the no-​show fee, confirm your reservation for two nights in August, and apply a one-​night reservation deposit. Does that solution meet with you approval? Terrific. Let me confirm your email address, and you will be receiving a confirmation with your reservation on August 29 and 30, 2015, reflecting the one night deposit fee charged to AMX card. We look forward to your stay here at the Alexander Inn.»

Oh, Alexander Inn, how I wanted to love you.
My husband is a native Philadelphian and desperately wanted to show me his city. We decided to stay in Center City, so that I, a Texan, could experience the actual city first hand. We did our research; read Unilocal,Google and travel reviews for many, many hotels. The Alexander Inn was glaringly favored as a Center City destination.
found us a wonderful rate. We were so prepared for a fabulous, boutique experience. *sigh*
Warning #1: If you are visiting the Alexander Inn during the summer, or when the temperatures are 90degrees +, please be aware this building has no central air conditioning. If you are coming from the South, or other places where climate control is a priority, 90 degree temps + the Alexander Inn = not for you. The common areas were stuffy and humid. I could feel the heat weep OUT of the building when I opened the front door. The 5^th floor king room we were situated in had a tiny window unit that simply could not compete with the internal rising heat and outside temps.
Warning #2: The toilet area is… interesting. While the bathtub was only 4′ long (don’t expect to soak anything but your legs) the water pressure was nice and the tub floor was not slickery like so many hotel tubs. However, the toilet is situated directly across from the sink. When I say directly, I mean, if you are on the toilet, you can, literally, rest your elbows on the sink basin. Perhaps that’s meant for drunkards, I don’t know, but it’s certainly not meant for chubby or fat people (like me) who need to be able to have a little space between the toilet and the sink.
Warning #3: This did not affect me, but please be aware, this facility is NOT ADA compliant. The front entry has 4 steps and the breakfast area also has 4 more steps. The bathroom in our room was certainly not wide enough to accommodate a wheelchair.
The service was fine. Murray, the gentleman on duty when I realized our stay would be cut short, was kind enough to cancel our second night reservation without penalty. We did not take part in the continental breakfast. (Who wants to try to drink coffee in a sauna?)
The bed and furniture were also fine, nothing to write home about. A bit dated, in my opinion, especially for a hotel that presents as hip in online reviews.
They do offer a discounted parking rate of $ 15 in a lot a few blocks away, however, there are NO in and out privileges (something I think should SERIOUSLY be mentioned on their website.) So, that’s $ 15 to park every time you leave and come back.

This is OUR place to stay in Philadelphia. We only live about 40 minutes away in Trenton NJ, but we stay here at least 2 – 3 times a year. The location is stellar, walking distance to most Philly sights and restaurants, the rooms are comfortable and clean, the continental breakfast is a good way to start the day. But best of all, the service and the people.
John, the manager, ALWAYS, makes us feel like family. We never consider staying at any other hotel.

Boutique hotel, I’m starting to realize, means a tiny room with great hotel staff. It’s pretty centrally located by the theater arts district but was not expensive. The room itself was okay, could have stood a little more vaccuming at the wall edges, and had a cooling system with a very mystifying remote control and no instructions. We are two computer geeks and it took us a good 10 minutes of fiddling to get the thing running. The room smelled strongly of bleach when we arrived, though it dissipated later. There was a biggish dark spot on the carpet at the door, which said it could use a serious steam cleaning.
On the good side, the staff were about as friendly and helpful as you’ll ever see. The orange soap/​amenities were really great. The building is a historic site and has some gorgeous woodwork and stained glass touches. Complimentary breakfast is included; nothing elaborate but not complete junk either.

Great little boutique type hotel. Private owner so you will not get a room off any of the hotel booking Web sites.

We arrived here on New Years Eve and were greeted by the very friendly hotel operators/​owners. They allowed us to check in early and were very grateful for our business.
Here is my take:
Pros:
Location
Location
Location
Price
Clean
Friendly staff
Safe area
Great restaurants nearby
Cons:
Small bathrooms
A bit chilly in the rooms but heaters are provided.
No parking.
You can hear footsteps from above but not really a problem.
Corner of the bed frame will break your shins if you are not careful.
One-​ply toilet paper but it saves toilet from clogging.
Slow elevator — but the steps are more healthy for you!
I liked this place buy my partner did not really care for it. It is not a Marriott or a Ritz, but it is basically a very nice, 5 story motel. I can’t really call it a «boutique» but just a nice, classic hotel. I would recommend it — unless you are used to a full-​service, high-​end hotel as my partner is.

Checked in for two long weekends about two months apart, and couldn’t be more satisfied. The staff were all great and helpful, the rooms are smaller but cozy, and the location and price are perfect. It’s in a great area within walking distance of most of the sights, and there are a ton of great choices for food and shopping all around it. There’s also parking for $ 15 a day and complementary continental breakfast every morning, which only adds to the appeal.
The first time we stayed, we had absolutely no issues, and everything was perfect. The second time, the lock on our door stopped working for some reason. We phoned the front desk and they sent the manager up to look at it himself. He couldn’t get it to work, and we were really just expecting them to maybe fix it while we were out for the afternoon, which would have been totally fine, but they immediately switched us out to another room one floor up. I’ve never encountered hotel staff more helpful and courteous. We’ll probably make an excuse to visit again in the spring!

A very nice botique hotel.
No this is not the Doubletree, the rooms are different sizes, but all (well we looked at two as we reserved one for my wife and I and one for my Father-​in-​law) seem well laid out. I kind of prefer floorplans that obviously work with the architecture of the building and not just try to carve out cookie cutter boxes.
It is in a great neighborhood. 12^th and Locust is the epicenter of the gayborhood in Philly so if you are gay (I am not) it might be a very great place to visit. However, even if you are not partaking of the love that dare not speak its name, you are right in the middle of great restaraunts, fantastic bars, and close to both old city to the east, many cultural points to the west, the museum district to the north, and south philly, well, to the south.
The staff are great, friendly, non-​pretensious, always eager to help.
Rooms are very comfortable. Bathroom was a little small, but hey, who cares? Great beds, and they obviously take great care with the linnens. Like sleeping on a big awesome cloud.
Price is reasonable. Parking is available in a garage about two blocks away, with a voucher. Reasonable for Philly.
If you want to stay somewhere with a little more personality than one of the chains in a great neighborhood, and have a tight base of operations to explore Philadelphia, I highly reccomend this Inn.

We were looking for a central place to stay for an impromptu few days in Philly. and lucked into this gem of a hotel. The reviews we read said that the stay was great but that the rooms are small. The rooms are larger than any hotel we stayed in in Europe and are comparable to the chain hotels like a Hilton or a Hyatt. so I don’t know what palatial places the other are staying in, but our room was ample, clean and well appointed.
The staff were all friendly and very helpful.
The best part was the location. Walking distance to everything we wanted to see and in a beautiful neighborhood with all the amenities we could have hoped for.
I highly recommend this hotel for family, single or a romantic getaway.

Unilocal pulls through yet again —-
I was looking for a weeknight hotel, close to Jefferson University Hospital last summer… I am a huge fan of boutique hotels and the reviews here were all 4 or 5 stars… and that means one thing… this place is actually legit and it was!
The staff here was extremely friendly — they gave me directions for walking to and from places close by, as well as a map to the parking garage ($ 10 or $ 15 charged to your room) nearby.
My room was quaint and served the purpose… everything was clean and quiet… I had a nice view of buildings close by.
There was a continental breakfast that was offered the next morning and someone greeting guests, to ensure their night’s stay and hotel experience was pleasurable.
The price for the location was unbeatable. I would recommend this to anyone looking for hotel in this neighborhood…
I am actually planning a weekend trip back to Philly and will be staying here again!

Finding a hotel in a city you’ve never been to is always difficult. You have to go off reviews (at least in my eyes), I found the Alexander online when searching for hotels in good walkable areas and started to see the amazing reviews pouring out of my computer. So I’m glad that across channels this place was voted one of the best. I was looking for something affordable, with charm, and a good vicinity.
When driving into the city, we googled where the parking was vs the hotel. We checked to see if our room was ready — it was not, which I suspected but they offered to hold them for us at the front desk so we could go out and sightsee and not have to carry our bags. By the time we parked across the street (20 minute loading lane), and came in — our room was ready!
The place is small, about 6 floors, the rooms are not huge — we had a small corner room, full sized bed. The shower was handicap which I didn’t mind — and there was plenty of storage. There is a TV mounted in the upper corner, didn’t put it on. The views are great. The place is quaint, clean, and charming. It had a lot of personaility. It was homey without being outdated.
The owners/​managers were so helpful. If you have any questions they will help you get to where you need to be. In the morning they have a full continental breakfast which is surprisingly unexpected for such a small establishment, granolas, cereals, fruit, and pastries. And of course juice and coffee.
There was a small gym in the basement which has just enough if you’re looking to get a workout in while you’re in town.
For the price and location, I give this place 5+ stars. I loved everything about it.

I have to say this hotel is a gem. Its not huge and the rooms are on the small side however if you been to Philly before you know building here aren’t huge.
If you drive here there is an unloading zone across from the hotel where you can park for 15 mins to check in and drop off your luggage. They will tell you to park your car two blocks away at a lot where you will get a discount. Its $ 15 per day which will be charge to your room (you cant come in and out)
This hotel is very clean and the rooms have everything you need. One thing I loved was that they had complimentary breakfast until 12pm which is great since I’m not a morning person.
The people that worked there were nice and helpful if you have a question.
This hotel is walking distance to most places and is in a great area.