Adams Carpet Center

We are so happy with our carpet from Adam’s. I was comparing quotes with other providers near the Main Line and found Adam’s on Unilocal so I decided to call them. A rep came out to measure my home and brought some samples. He also said if I wanted to look at more carpet, I could go to their showroom, and they could give me a quote there based on the measurements and my selection.
I decided to stop in later that day to pick out a couple types of carpet and compare quotes. Ron was an absolute pleasure to work with – a very genuine person and not pushy at all. He was clearly very knowledgeable when answering all our questions and listened to our needs.
Pricing was very reasonable and definitely cheaper than the suppliers on the Main Line I had contacted. We got better quality of carpet for a lower price than we were quoted from other places.
The installers showed up on time and did a great job! Very courteous and friendly as well.
Ron just called to ask how we liked the carpet and if we were satisfied. I couldn’t be happier with our purchase, and I’m glad we could support a local business. I’ll be recommending Adam’s to my friends… go see Ron – you won’t be disappointed.

After years of looking at my old carpet I decided to get new carpet. After having a few people come out it was suggested I redo the wood floor instead of covering it back up with carpet. After pulling up the old carpet, refinishing the floor just wasn’t an option anymore so back to carpet. Now I figured since I did the demo myself it should save me on the carpet… wrong! We had Adams come out, the sales man was good and convinced me there carpet was great, superior padding etc… So I went with them paying the extra because they came highly recommended from a friend. Well the day they come out it was a subcontract with a car repair van. He actually was very good in installing the carpet, I was surprised. He did refuse to put padding in the closet which wasn’t a big deal, it’s small and it’s just for the visual. However when I mentioned putting carpet in the landing coming from the basement to the dining room, he was a little hesitant. After a little back and forth and additional measuring he put the carpet in the landing however he refused to put padding in the area giving me some BS explanation. All in all the installation was excellent. The carpet quality is commercial grade not the plush quality from the samples. In conclusion I wouldn’t recommend Adams carpet. You can get a better grade carpet from the big box stores for the same price.

We recently had our living room carpet installed with Adams. I really want to complement the company for the interactions we had with the store manager Ron and the other manager Ernie we spoke to as well. However we had a really poor experience with their billing person on several occasions who was very rude on the phone and did not seem to care at all about customer service. Again I commend the managers for listening to our complaints however the other employee we had an issue with did not seem to care. She was much more focused on collecting payment rather than ensuring satisfactory service. I think that is a poor reflection on the company despite and otherwise great experience with the managers. The carpet quality was very good and the installers were overall good but had to come back to fix a few issues and they did so promptly. It is hard for me to recommend Adams with full confidence because of the customer service issues with the billing agent. However I would encourage you to seek other opinions in the hopes that our experience was the anomaly.

Adams Carpet came highly recommended from two separate sources. One was a family member who is a contractor. He’s had Adams install carpet twice in his own home and refers his clients to Adams. The other source was my plumber who has used Adams numerous times in the past.
This is a locally owned store with great customer service, a good selection, and very competitive prices. Ron was our salesperson. Go talk to him. He’ll take care of you. He was very knowledgeable and friendly. My wife looked at every carpet sample she could and he was patient throughout the entire process. Having two dogs, we needed a durable carpet and he recommended products that would hold up.
Pricing was very competitive. They were a lot cheaper than the big carpet stores, Home Depot, and Lowes. Plus, their selection is much better than these stores. We did a lot of shopping around. I wish we saved that time by going here first. Next time, we’ll know better.
Install went very well. The workers showed up on time, we’re courteous, and did the job right. They even cleaned up everything at the end. All we had to do is stay out of their way. This is exactly how all contractor jobs should go.
All in all, we were very satisfied with Adams. Go talk to Ron. He’s been working there forever and is great at his job.