Sparkleen

I was quoted via email $ 90 – 120 for a full home deep cleaning including windows that would take 3 – 4 hours. When he arrived the price changed to $ 140 and another $ 10 if I wanted the windows cleaned and he didn’t seem to understand what a deep clean entailed so I had to walk him through room-​by-​room with instructions for each. By the time he was «done» it had only been 2 ½ hours. I hired him to clean because I was preparing for a busy weekend and didn’t think I would have to babysit him to ensure that the job was done thoroughly and completely. That was my first mistake.
At first sight everything appeared to be done appropriately so I tipped him, but after looking at the «work» more closely I found several issues.
The job he did was subpar: window tracks were not cleaned whatsoever, one window didn’t get cleaned at all, my shower tile wasn’t cleaned (just the tub), the master bedroom and living room weren’t dusted, baseboards weren’t touched, didn’t mop under the dining table, and there were still dust bunnies because he swept instead of using the vacuum I had on hand. As if that wasn’t enough, my hardwood floor now has a water stain from his mop bucket.
Overall, very disappointed with the level of service and feel very ripped off. I would not recommend this service unless you have the time and energy to directly supervise his work and don’t mind being ripped off.

Frank is AMAZING. I had him come in for a move out cleaning and he was efferent, enthusiastic, and more than friendly. I also called for an emergency cleaning when there was a leak in the apartment above me and he came ASAP and did a great job making sure everything looked as good as new.