A & E Services

I had to fire back up my Unilocal account for this company. We had an appointment to have our ice maker looked at. The appointment was 6 days out from the time the call was made. We were told they would arrive in the afternoon between 1:00 — 5:00 pm. Nobody showed up. We called the 800 number and talked with their call center. They said they would page the service technician and he should call us shortly. 6:00 pm rolled around and… no call. We called the 800 number again. They informed us that the service technician cancelled our appointment, most likely due to running behind. WTF?! We didn’t even get bumped to the next day or rescheduled for another time. We were simply deleted. The 800-​number help desk said the next appointment would be 7 days from now. I just called another place for my service work. I will review them after they show up on Monday.