Bojangles Famous Chicken & Biscuits

Pulled off the highway for a quick lunch. Ordered the cajun chicken sandwich with fries. Order ready with minimal waiting.
Staff could be a bit more polite and professional with the customer though.

I would like to send a picture I have of a biscuit I got this morning. This is inedible and if I wasn’t already running late for work I would’ve made a scene in store. This is ridiculous. I always have issues at this store and have never complained, as well as many others who live in the community. Today it pushed me over the edge. They should consider others and if they wouldn’t eat it don’t serve it. I ordered a cheese biscuit and all of the cheese was brown and hard. Very burnt and hard as a rock. I’ve been to so many other bojangles and never have I received the service they give here with attitude nor food like this. I will be posting it online as well as calling corporate to see if I can find an email address. It’s that bad, someone needs to see this. My receipt info for today, which is all i have unfortunately is below:
Bojangles #1037 /​Store 39 /​Check #0173 /​Server: Ashley — although I’m sure she didn’t see the food. Whoever served it definitely should’ve known better or they should not be working there. Date 9÷29÷15 /​Time: 8:22 AM Please contact me with an email address to send the picture. The service you get at this store is horrible. They have even tried to charge me for a bbq sauce when I know I should get one free with a chicken tender meal. They also always have attitudes, everyone in there. It’s a shame that these people are allowed to work there when there are so many nice bojangles employees at every other bojangles. I will be recording my trip inside next time and posting it online as well just so people can see a video of the service they give here. I am so fed up, can you tell? I can’t be the only one but you don’t have surveys on your receipts so I’m sure they’re getting away with a lot more becuase nobody can take a survey on the service in this particular store. Shame on them all!

I do like Bojangle’s food but the Farmville location is not very friendly. The staff acts like they hate their jobs and that you are interrupting their break! I also don’t like having to ask for drink refills… why can’t they just put a self serve machine in the dinning room? I would think they would try harder concidering that McDonald’s is across the street!