My mother died in the wee hours of a Saturday morning. She had told the hospice people that she wanted her body to go to Dorfman, so when the hospice nurse arrived, she called them. It was not only the middle of the night, but it was a cold, sub-zero, snowy night as well. Alan Dorfman sent some people out to the house to get her and also arranged to meet us later in the day on Saturday to discuss the arrangements. We found Alan Dorfman to be kind and understanding, with just the right touch of humor to lighten the mood. He also had the records from our grandmother, over a decade earlier, so he was able to just copy some of the information. My mother wanted to be cremated, so there was no urgency in terms of a service, and no need for a casket. He helped us to decide on the kind of memorial we wanted, told us that we could do it when we were ready, and that we could take a couple days to decide. He also recommended a videographer to put pictures on DVDs.(It was nice, but the videographer didn’t seem to know much about the technology he was working with.) Jonathan Dorfman was very patient with us in regards to the obituary. We made changes to it several times. He posted online everything we originally said, but advised us that the same would be very expensive to post in the newspapers, and made suggestions for shortening what we wanted to print. We followed his advice and it saved us several hundred dollars. We are not a traditional Jewish family and did not want any clergy, as my mother would’ve hated that. Alan assured us that just having friends and family speak would be fine, if that was what we wanted. He asked us about whether or not we wanted some of the traditional amenities, but since we were not familiar with them, we declined — except for the 7 day memorial candle, and he gave us 2 of them, since my sister & I live in different places. At a very somber, confusing and overwhelming time, Dorfman Chapel will treat you and your loved ones with dignity, grace and compassion.
Scott P.
Tu valoración: 5 Los Angeles, CA
We needed HELP. ASAP! Our father made no pre arrangements of any kind. When I got the call from the Dr. from the ER, a cousin put me in touch with Johnathan Dorfman. All that needs to be stated in this review is that Johnathan and all the members of the Dorfman funeral home were extraordinary, compassionate, meticulous in every detail, patient and flexible. Given our family dynamics, all these qualities were a tremendous asset in preparation to say goodbye to our beloved father. He passed away on a Sunday and we were in Johnathan’s office on Monday. Prior to our meeting, Johnathan immediately arranged for our father to be picked up from the hospital. It was a great relief that he was not lying on a slab alone in a hallway or morgue. From choosing a casket, pricing, notifications to the press, all the details were handled with great respect to our father and entire family. Johnathan is truly the most professional«Ambassador» of his business who will guide you through a very emotional and difficult time. Trust him, he will treat you and your loved one with dignity and you will be relieved that you chose Dorfman Funeral Home.