Turner Hardware

Turner has closed, and is now Westlake. A lot less selection.

UNFORTUNATELY our beloved Turner Hardware has sold to Ace Hardware. Thank you Turner Hardware for years of OUTSTANDING customer service !!!

A real hardware store with real service. You can find all those hard to find things here you won’t find at the depot or Lowes.
Now it’s an Ace store, but many of the staff are the same and they now have free popcorn.

Everything I bought there has crumbled in a few months. They also lie about getting new stock.

Tried to give them a chance. I dislike big box hardware. Walked around for 5 minutes looking for someone about an electrical question. Employees were arguing about who was going to order plastic bags. When a female employee asked a gentleman employee to help, he threw his hands in the air and mumbled something about he would stop what he was doing (putting prices o something) and drop everything just to come over. I said no thanks, big box here I come.

Wonderful Service!!! Great selection of inventory.
Locally owned hardware stores ARE THE BEST!!!

This is a traditional hardware store like there used to be in every town when I was a kid (before the big box hardware stores came to town).
They have absolutely everything here! I was shopping for a magnet in the shape of Texas. You’d think it would be easy to find, but it wasn’t. I went to several other stores and finally found what I wanted here.
The employees are so friendly and greet you when you come in the door. They are also very willing to help you find what you’re looking for.
The one down side was the pricing. I paid much more for something I could have bought elsewhere for ¹⁄₃ the price. I was disappointed, but too lazy to go elsewhere to buy it :-)

I’m a plumber and I always use Turner as my first and last option meaning that if they don’t have the parts I’m looking for, most likely nobody is gonna have it.
I was looking for a polish brass angle stop ¼ turn valve and supply line. I check first this traditional hardware stores that they been here in Dallas for a while, NOBODY had the parts in stock because nobody sells the gold color anymore. I’ve been around the metroplex for a long time so pretty much I checked my other sources… to make the story short I got the first offer to get me this valve, YES THE TINY ONE UNDER THE SIDE OF THE TOILET TO SHUT THE WATER OFF in gold color for $ 250.00, other places $ 150.00 plus taxes and finally CARLOS in the plumbing department, ordered the part for less than $ 30.00. He is very knowledgeable and professional .
IF YOU WANT TO KILL SOME TIME JUST CHECK THIS STORE THEY HAVE STUFF THAT YOU WOULDN’T BELIEVE EXIST. I DO IT ALL THE TIME HE, HE!

Turner Hardware is my absolute favorite! They have everything and anything you need and don’t need. There’s always a person at the front door to ask what you need. I can come in with weirdest oddball piece or part and they’re all «aisle 14b, right side, halfway down, 2^nd to last shelf, but here I’ll show ya!» Best customer service and selection. There’s really no reason to go to Lowes or Home Depot unless you enjoy roaming around aimlessly looking for your item, someone to help or someone who knows what the hell they’re talking about.

Turner Hardware is the bomb of hardware stores.
The personal service is something you don’t find anywhere else these days in the hardware realm. When you walk in the door there is someone there waiting to ask you what they can help you with. When you tell them I need a whatchamacalit for my thingamabob they know what you are talking about.
We once went there to get a drain cover for an unusual drain. They didn’t have one in stock but the guy that was helping us gave us his cell phone number and told us to text him a photo and he’d order it. They ordered it and we went to pick it up. They charged us a whopping $ 4! No that’s not the fee to special order the product, that is the total price. Simply amazing.

This place is ’ Old School’ Hardware Store. Everyone working in there knows where to point you to or walks you to it, even if you ask for a Thingamabob for the you know what.
In old school terms, if they don’t have it, you don’t need it or

This is probably the best hardware store out there, they are very friendly and always helpful. If you can’t find it at Turner, you probably don’t need it! :)

If you want it, here it is, come and get it!
Better than Lowe’s, better than Home Depot, even better than Elliot’s! Whenever I’m looking for a special part or a special idea I head straight for Turner Hardware. The people on the floor are not just engaging and knowledgeable they are serious about helping you tool, part and accessory. Plus, they have a bunch of cool gifts and gadgets for everyone in the family — including pets.

Recently, after visiting the usual Home Depot and Lowes, I was frustrated. All I wanted was strip magnets, and a foot activated floor switch for a lamp. Not obscure items. Yet they don’t seem to exist. (HD=Oh we stopped carrying strip magnets two months ago. Why? Don’t know, but here is an old already opened package I can sell you. Lowes=What’s a strip magnet? What is a floor switch? Is it a switch you screw into the floor?)
Dear Lord save me from part time employees…
Good olé Turner. Knew what aisle the items were on. Had what I wanted. Was in and out with no fuss. And when they didn’t have a few other items (exotic hardwoods), knew exactly where to send me (WoodCraft). I love this store and their excellent customer service.

Turner Hardware is like hardware stores were when I was a little kid, before giants like Home Depot and Lowe’s came on the scene. They have a little of everything, including unusual gifts and toys.
I’m in the process of updating a mid-​century house, and Turner’s has been VITAL in supplying me with items I have needed. In one case they didn’t have a plumbing part but directed me to a plumbing supply place nearby where I found what I needed. Amazing service.
I also love how the same people have worked there for years. They recognize you when you walk in and are pleasant, helpful and really knowledgeable.
So take the kids, park them in front of the wall of model horses and dinosaurs, and take a walk through Turner Hardware. You’re sure to see something cool you’ll just HAVE to have!
The weirdest thing I’ve found there: bifocal, dark-​tinted, safety glasses. Now I can read outside in the sun while using a chainsaw! :)

Definitely not the lowest prices on anything by any means. The thing that makes Turner Hardware great is that you can usually find obscure items that can’t be found at Walmart or Ace or Elliot’s or Home Depot or Lowes.
Help is not always quick or easy to find in the store, but it is definitely expert help. Competent people with professional attitudes – which is more than can be said of the help at «big box» stores.

A great «old school» hardware store. Awesome assortment of nuts, bolts, allen heads, set screws, etc. They don’t quite have everything, but are almost certain to have what you want. It is great store to look around in just to see what you might find, odds are you will find something you want to buy that you weren’t even looking for!

Most hardware store purchases aren’t very expensive, so try this place out the next time you need something. I went to replace a stem for a tub faucet. The helpful staffer took one look at my old part and told me what I needed in less than 10 seconds — which was in stock on the shelf in front of me.
Come check this place out. They call themselves a «Real» hardware store and they are 100% correct.

I love this mom and pop hardware store! Every time I come in there’s a friendly face at the front door who can direct me to whatever I am looking for — super nice staff who are always readily available. I never have to wander around the store looking for help.
I agree that their prices are a little high, but I am totally willing to support places like this over the monopolizing giants.

What an awesome store ! I am THAT female who needs all the help she can get when it comes to needing something of a fix-​it nature, such as nuts, bolts, dimmer switches, pop up drain cover, etc.; going to a hardware store would be a painful experience, like being dropped into a foreign country, EXCEPT @ Turner Hardware.
You walk in the door, greeted by a friendly smiling staffer asking «what can I do for you today?» I simply hand over the broken thingamajig that I need replaced, and aside from taking my hand like a child, they walk me or point me to «Aisle 14, left side, toward the back».
As I wander down the aisle to find the replacement for this strange thing in my hand, there is again a nice knowledgeable intelligent gentleman who knows exactly what I need. Takes the object from my hand, goes directly to the shelf, and hands me the new item, exactly what I need. Of course, I then have to ask «how do I replace this on the switch or drain or whatever it is I need to do». MY gosh, these folks know everything and can explain in terms my non-​handyman mental aptitude can understand, without making me feel like a complete imbecile.
Turner, I LUV you !! You have saved my life so many times, Yes, I know I am paying more for your help, than at Home Depot or Lowe’s, but your service is worth ten times the amount, not to mention the time saved over wandering for hours through those large warehouses, just praying to find someone lurking in a corner in their orange or blue vests to ask for help.
Turner Hardware has been around for many moons, in a strip center where businesses have come and gone, but they remain, supported by the community because of not only a place «where you can find anything», but because of their outstanding customer service. KUDOS to this locally owned business. NEVER go away, please !!
On a sidenote. Turner’s will also provide a list of contractors, handymen, etc if you are in need of some professional help. This has been another lifesaver; I’ve found a great plumber and electrician through them. Yay !!!