Chase Bank

I have been banking with Chase Bank since 2008 and two weeks ago I had the best experience ever with a banker while I visited the Farmers Branch location .
I needed to bring my teen brother in to get on a High School Checking plan and add him to my account. We were greeted by Jared Wilson and he quickly made getting my teenage brother a checking account not the boring event that it could have been but got my brother to see all of the advantages of what having a checking account actually means for a young adult! Jared answered all of our questions and concerns and made us feel more than comfortable about the account settings we were creating together. Jared was not afraid to communicate and never made my brother feel like a child for asking simple basic questions.
In the past, I have left the bank feeling down right frustrated with answers and lack of effort provided by bankers when I come in looking for assistance. Jared Wilson is the standard for what every customer should experience when they visit the bank. He is knowledgeable about Chase products and how a customer can utilize them best. He goes the extra mile to not only secure a account but takes the time to plant a seed for repeated business and to gain real trust within his customers.

The drive through is fast and the tellers are always prompt and friendly. I’ve gone inside several times for various purposes from getting documents notarized to getting cashier’s checks and I’ve never had to wait long.
I come here every week for my business and am never disappointed.
The only downside is their new policy that requires a drivers license to make a cash deposit.