Good pizza, but when we called in our order and I drove to pick it up 15 minutes later, the first pizza was just going in the oven and the harried deli worker said he was still preparing the second. I complained to the cashier about the delay, he said the other two employees were on(smoke) break, leaving just one deli worker and himself at the till. This is the busiest time of day. What policy allows smokers to leave the premises during the busy time? I won’t return.