Home Paramount Pest Control

Horrible service. Been with them for years. Did not let me know I had termites. Selling house now a problem and small fortune. Called up they don’t care. I’m on my own.

I have to second the one star review. The first visit was great. A guy came out. Was very thorough, and explained everything he was doing.
After that I kind of left it on autopilot. Well one day, I was home and watched a guy come in the backyard, spray for about 30 seconds, covering only a fraction of the yard. Didn’t spray my house at all. Then he sat in his car for the next 15 or 20 minutes. I immediately called Home Paramount and complained that it wasn’t done properly. I canceled the service. I said I wasn’t paying for something that wasn’t being done, and the woman on the phone assured me it would be taken care of. Well, over the next two months I continue to get bills. I called, and again told them what happened. The woman on the phone said that she spoke to the guy who came out, and he claims he did the service properly. So the company was believing him, said I was lying.
I called corporate and they said that someone would come out and spray again if I paid the $ 110 fee for that month. Well I called back the branch office and told them not to come. That I still wasn’t paying for the service that they didn’t do. They sent the bill to collections.
Worst company ever, I hope they go out of business. They can’t treat customers like this. They didn’t do the service that they were contracted to do, and now they’re trying to force me to pay for it.

This may be a franchise set up, but it doesn’t matter whether you’re dealing with the ‘home office’ or the ‘local office, they CAN’T get appointments right. After being a recurring regular customer for 18 months, I fired these people. They do NOT understand ‘Saturday morning service’, and when you select a time (7 — 9 am), they call with an autotron to confirm 1 — 3 p.m. When you press ‘two’ for «NO», they still show up at the wrong time. This happened in various permutations four times. I gave up. Pick someone else!