Safeway

Not my usual grocery store, but I went to this Safeway to pick up a few groceries since I was in the area. Ended up leaving my groceries at the self check-​out line and headed to Harris Teeter instead. Why? Safeway didn’t have any bags for the groceries. None. Zip. Nada. Zilch. No paper. No plastic.
I asked the cashier managing the self-​check kiosks and he proudly announced «there are no bags in the whole store!» Sure enough, I looked around at all the check-​out lines — no bags. I guess Safeway isn’t interested in selling groceries? Or it’s been taken over by the EPA?
P. S. Harris Teeter had bags.

They can use more. hrlp here. Check out is always a challenge. They have a fresh and clean updated store but the can use more help here. I shop here at least X2 a month for the last several years.

This was the most ridiculously horrible shopping experience I have ever had. I saw unsealed, rotten meat, expired dairy, watery rotten salad greens, and only one checkout lane or self service lanes open. Chose self service, as no one was available to cashier– had walked away. Even the payment was screwed up and tried to charge me 3x. The employees should be fired and store closed!!! AVOID THIS STORE!!!

Probably the most poorly run Safeway in town. There’s never a cashier available, except this one wonderful lady named Judy. She’s the exception Plus, if you buy anything from the deli or the bakery; good luck having anything to put it in. You’ll have to Jerry rig Saran Wrap to put fried chicken in or plastic cups topped off with rubber bands and Sarah wrap. Or paper towels to keep your donuts. No lie this just happened…
The employees generally have a bad attitude. Plus they are constantly complaining to each other about how horrible it is to work there… Good times…
Normally to would be zero stars, but Judy deserves stars!

SAFEWAY RELABELS OLD SELL BY DATES TO SELL YOU OLD MEAT AT FULL PRICE
Went shopping for some steaks to grill tonight.
There were a bunch of prepackaged steaks that had old SELL BY labels torn off and new ones with later sell by dates put on top. This is disgusting and should be illegal! It was also very lazy attempt at deceiving customers because on the back of the steak was an additional small sticker that had the old sell by date on them that they forgot to remove.
These were mostly Safeway Signature Select Flat Iron steaks that I could tell had been
Some of the steaks had ⁸⁄₂₀ as the old sell by date and had been replaced with ⁸⁄₃₀ dates on the front! Other steals had ⁸⁄₂₅ date removed and replaced with ⁸⁄₃₀.
I was shocked when I started noticing this on lots of the meat and wanted to warn everybody in the store. I also wanted to noftify management or call a news investigative reporter to make everyone aware that this is happening. I removed a few of the steaks to bring up to customer service… but there was NOBODY there.
I was so mad because I have bought a lot of steaks from Safeway but no I wonder if I was eating old expired meat. So gross! And I am getting ripped off paying full price for this old meat too!
I can’t shop here anymore. Go check it out… look for removed label sticker debris under a new label and compare date to the sticker on the back! SHAMEFUL!

Every time I have gone here alone during the day, someone has harassed me to either give them money or buy their food/​gift cards. Produce goes moldy within 2 – 3 days.

It’s a big and clean supermarket. They have many kinds of products from cheap ones to organic ones.
The staffs are friendly but polite. So I got a membership.
One of the biggest BBQ event is coming to DC soon! Barbecue Battle XXIII;) If you buy 2 of official BBQ battle products at safeway, get one free adult admission when a second admission is purchased. Free admission offer is good either day of the event.

Really really disappointed with customer service by one employee by the name of Belen from the Starbucks department. Very Aggressive attitude, rude and obviously very impolite .
It’s a shame !! It’s my first bad experience at this Safeway since I moved to falls church city 3 years ago.
My apologies to the other good employees for this bad review thanks to someone who doesn’t appreciate having a job.

BY FAR WORST GROCERY STORE EXPERIENCE… I not only waited in line for 25 minutes but they had two lanes open for check out. Staff were rude and not helpful. Customer service goes a long way. Giant or Whole foods will be my go to from now on.

I came to the deli looking to get a sandwich made fresh. It took about five minutes before I asked the sushi guy if anyone was going to help me. He went to a back room and out walks Miss No Manners. Her name was Baby. I asked her for the Chicken Artichoke Sandwich and she replied, «I don’t got anymore mozzarella cheese.» Oh, okay.
Anyway, the rest of the store is really clean and they have a Starbucks.
Just reccomend staying away from the ‘Signature Café.’

This is a solid modern safeway grocery store. Unlike the fossil on wilson blvd. This store is clean, spacious isles, and has all the good stuff: The bakery. The deli. Wine department. Very good produce selection & quality. Starbucks. etc. & self-​checkout. They got the regular carts and the compact ones which I like better. Accurate checkout: No over charging or mislabeled prices.
The negative: There has been a quite a few times when their were not enough checkout people available and the self-​checkout machines were partially out of service creating long lines everywhere. They need to fix that.

I’m not sure why this Safeway gets such mixed reviews. I’ve been coming here regularly for a while, and I can’t remember a time that wasn’t a pleasant shopping experience! The staff are helpful and nice. There are plenty of self-​checkout lines. There’s a mini Starbucks inside the store (also with friendly staff). And the store always appears well-​stocked and clean! What more could you ask for?! It’s a good solid grocery store with a lot of brand options at a low price. They even have a sizable deli and bakery department. Call me pleased! Sure, it’s not as swanky as Whole Foods, but it’s also not as pricy. I want a selection of food options with low prices, and a clean and attractive store with an easy-​access parking lot. I’ve totally got that with this Safeway!
Tip: download the Safeway app for your phone and get even more savings on the items you buy the most.

Might be one of the worst grocery stores I’ve been to. flies in the fruit, meat and seafood counters that don’t look fresh and staffed by people who don’t seem to want to help and they never have enough checkout lines open.

A pretty nice looking Safeway, very clean and well organized. However I’m giving them such a low review because their produce is atrocious! Everything is always rotted and never fresh, I always end up going to another store because their produce is disgusting. While looking through the cucumber bin, I counted all the thirty cucs and they were all rotting or poc marked! Ew!

You know, it’s a Safeway. The produce isn’t Whole Foods quality, but the prices aren’t Whole Foods prices.
I like the wine and beer selection and pricing.

As far as grocery stores go, I’m a fan. This Safeway is large, clean, and has lots of self-​check out machines. They always have lots of sales and have a gas rewards program with Exxon-​Mobile.
I work from home so I always go during non-​peak hours and never have any trouble checking out. Usually during the work day there are two cashiers and all self-​check out lanes open. The times that I’ve gone after 5pm have been more crowded and I’ve had to wait in long lines. But, since I am able to avoid peak shopping times, this typically isn’t a problem.
This Safeway will continue to be my go-​to grocery store… until my area gets a Wegman’s at least.

This store has so much potential, but really needs better management.
The store is clean and newer and located next to a Target and Petsmart… this is the main reason I return to this location.
The main issue with this location is the understaffing and management. They generally only have 2 – 3 cashiers on Saturday and Sunday afternoon (resulting in very long wait times) and are always running out of carts inside. Last week a manager opened a line and had us come over. He was also monitoring the self-​chekout area. While he was checking us out, he left the line twice to go help the other customers. Never said a thing to us… we just stood there, confused. I expect better from a manager.
And my biggest pet peeve is the overhead PA system. It is constantly used by obnoxious employees to direct other employees (not advertise sales, etc). Get some freaking walkie talkies. I don’t need to know that Kevin is needed in the meat department.
Finally, try not to plan your weekly menu based on things that are on sale– they usually run out by Sunday afternoon.
With a couple minor changes, this place could provide a much better customer experience.

I didn’t think the customer service at Safeway could suck anymore than it already does, but this store takes the cake!
When I realized there was no milk on the shelf at 6:30 PM on a Saturday night I asked an employee for assistance (it was clear there was loads of milk behind the shelves in the back of the cooler) he said he’d get someone, which he never did.
I proceed to the customer service desk where I waited 5 minutes for a manager to show up. When I asked the manager for the milk he said, «we must be out.» When I said that I saw the milk in the cooler and they were clearly, not out, he gave me a rather annoyed look and asked a bagger to go with me to get it.
If you can avoid this store, I would highly recommend the Harris Teeter in Ballston.

This was a fairly nice Safeway. Only needing a few items and already hitting up 2 other stores in the shopping center, I decided to just pop in here instead of going to my regular grocery store.
On a mid-​Saturday afternoon the store wasn’t very crowded and there were 5 – 6 cashiers on duty so after I found what I was looking for — plus a few additional things that just leapt into my cart — I headed for the checkout and was back out to the car in no time.
If you need to head East on 50 when you leave, be sure to head out the side exit and make a left onto Patrick Henry where you’ll be able to easily turn left at the light onto 50 (2 lanes turn left).

Much improved since the recent renovation. What used to be a depressing, dirty grocery store is now a trendy looking, clean grocery store at the old, low prices. I’d say this Safeway is almost as nice as Harris Teeter for everything other than the meat and seafood counters. Not to say meat and seafood is bad here, but the selection of items that are available behind the glass at these counters is lacking. I like the feeling of pointing at a filet I want and having them wrap it in butcher paper. The meat and seafood is substantially cheaper here than at Harris Teeter though.
Overall, this Safeway is a great improvement to the neighborhood. Between this store, the new Red Robin, the Dogfish Head, and the nearby Target, this area is becoming a lot nicer and more attractive. Now if only we can do something about the horrible traffic patterns in this area.