Charleston Alexander Diamond Importers

I’m very happy with my decision to purchase my engagement ring setting from Jana at Charleston Alexander! She was extremely helpful and responsive through the whole process… unlike some other jewelers in the DMV area. I knew exactly what I wanted when I first called Jana and she got back to me within minutes. The pricing and more importantly the customer service I received was far better than any other jeweler in the area. No nonsense, no hidden up-​charges, no pressure, nothing. Just a great purchasing experience for a (hopefully :P) once in a lifetime event. Once my setting came in, I waited while my diamond was set in less than an hour. For my own peace of mind, Jana and another gentleman verified my diamonds serial number before and after to make sure there weren’t any mixups. The mark of a good jeweler! Purchasing an engagement ring can be a scary and somewhat overwhelming process, but Jana and Charleston Alexander put me at ease. It’s a great feeling to know that if I have any issues, I can go back there anytime and they’ll do their best to resolve them. Oh ya… My fiancé was blown away by the ring! I’ll definitely be coming back soon for our wedding bands as well as any future purchases. Go see Jana Krnacova at Charleston Alexander!

Buying a diamond engagement ring is pretty exciting and stressful. Yes you can learn about the 4c’s but at the end of the day how do I know what it looks like in person and if I’m getting a good deal? Well Jana at CA was very helpful and didn’t pressure me at all during the whole process. I was able to go in and compare and contrast different diamonds of different quality to get the best value.
The nice thing about CA is they have a huge online inventory which the prices are on par with places like bluenile. You also can ask for a 400x 3d video of the exact diamond so no surprises. This put me at ease when purchasing such an expensive piece of jewelry. I asked her to do a search for me and a few weeks later sent me links to a diamond that was within my budget and better specs! CA has a great service policy and I wouldn’t hesitate to go with them for future purchases.

Five stars thanks to the Man, the Myth, the Legend: Rick Ramadan. Rick was outstanding to work with when I was shopping for wedding bands — excellent pricing, communication, and professionalism. I’d recommend this store (and Rick specifically) if you are in the market for wedding bands, engagement rings, or something nice as a surprise to your SO.

Wonderful Tacori selection and a wide variety of diamonds to select your stone from. Service is amazing and customers are treated with great care and professionalism. Not to mention that almost all, if not all purchases include free cleaning and inspection. I am a repeat customer and highly recommend Charleston Alexander!

Thank you to the staff of Charleston Alexander in Falls Church, VA for the outstanding customer service. I really appreciate the correct resizing of my rings. When I called to specify a pick-​up time because I was in a time crunch, the staff member offered to bring them out to my car. I didn’t accept the offer, but I was appreciative of the staff member willingness to go above and beyond. Continue with your outstanding customer service and your business will be around for many more years!

The team at Charleston Alexander really took care of me when purchasing an engagement ring and later, a wedding band. From the start, Karen was extremely helpful and informative when discussing different diamonds, bands and options. Additionally, every time we returned for ring cleaning or additional purchases, we were greeted by name and treated very well (without an appointment). I would definitely recommend Charleston Alexander.

Great experience. Mical gave me exceptional customer service and great price for an amazing ring. Highly recommend.

I was very impressed with Charleston Alexander. Mical helped us throughout the entire process. She was professional, knowledgeable, accessible, and friendly. Most importantly, she was patient throughout the time we worked together and I never felt as if she was rushing me. I would recommend Charleston Alexander and Mical, in particular, to anyone looking for a ring. Thanks again for a great overall experience.

My husband and I went to Charleston Alexander for our engagement and wedding bands, as it had been recommended to him by some friends. We went on two occasions and were very disappointed each time, for different reasons. The first time we went, the sales associate sized me incorrectly for my engagement ring. She did not even seem sure about the size of the samples she was having me try on, which did not inspire my confidence. We ended up ordering a ring through a family friend, who has a business in another state, and had to resize the ring significantly due to the sales associate’s error (the ring actually fell off of my hand several times before we finally resized it!)
Despite this experience, we decided to try Charleston Alexander again for our wedding bands. The service was good; however, they wanted to charge thousands more than I had budgeted for my husband’s platinum wedding band, so we went somewhere else to get another price (even Tiffany and Company’s premium platinum wedding bands are cheaper than what I was quoted at Charleston Alexander). We are so glad we did, because I ended up buying a beautiful platinum wedding band for my husband that was thousands of dollars less than the one at Charleston Alexander. The store where I bought my husband’s wedding band also resized my platinum engagement ring for far less than what Charleston Alexander charged.

The individual I contacted was very helpful but required me to come in for better prices. I was only interested in a setting. If you are new to buying diamonds no one in the area can complete with online retailers like B2C Jewels. Anyhow Charleston Alexander provided the highest retail price locally. After speaking to the manager they reduced the price to match the competitor. Remember if you buy from out of state there is tax. They couldn’t make up the difference. I ended up ordering it in DC at Bensons. Shop around because buying a diamond can be just as shady as buying a car.

Highly recommend this store. I’ll never use another jeweler. Rick Ramadan was our concierge, and he was extremely helpful and knowledgeable about our purchase. I’ve bought an engagement and wedding ring from here, as well as some diamond stud earrings. First of all, the jewelry is stunning, and gets compliments everywhere we go because of the fine craftsmanship. But most importantly, we are shown top notch service whenever we are in the store. I’ve dealt with other jewelry stores, and none compare to this one.

Came back to Charleston Alexander for our wedding bands. While Mr. Sabet couldn’t see me this time around, I was taken care of by his associate with the same level of care and honesty when I came to purchase my engagement ring. I can’t be happier with the choices we made and for the advice on which bands would match best. It wasn’t about what was the most expensive, but about what suited our style.
I can’t be happier with the overall experience at Charleston Alexander. They have a lifelong customer in me!

My custom ring wasn’t made precisely to my specifications after multiple trips, calls, design reviews and e-​mails to the store, but it’ll do…
My advice: be assertive, don’t settle, and take your time. Also, be prepared to spend upwards of double the price of the display bands when ordering a custom ring – even if the custom ring has less detail and fewer diamonds.

I just purchased my second diamond ring from Charleston Alexander in Falls Church and once again the team there provided exceptional service. Karen took the time to find the perfect diamond (my wife cannot stop looking at her ring). The prices are the best in the business and the in-​house craftsmanship is second to none.
If you are in the market for a new diamond or any other jewelry need, I strongly encourage you to try Charleston Alexander first!

Wonderful store with a wide selection and a helpful staff. Dwayne, Karen, Jessica and John made my ring shopping experience a breeze and at no point did I feel like they were pushing me to make decisions I couldn’t afford. I compared what I paid to quotes I received from other jewelry stores in the area and the prices were a steal and unbeatable.
I ended up with a Tacori band (one of the few retailers in the area who carry it) and an eternity band for my wife. Karen and Jessica were great explaining the pros and cons versus a name-​brand ring and explained that besides the name, I am buying quality and life-​time benefits with Tacori.
Overall great customer service, wonderful selection and very good prices

For someone walking in the first time the experience was exceptional. Young lady greeted me at the door now I’m not a jewelry expert by any means but with the knowledge of the jewelers at Jared walking away after I made my purchase I felt like I was an expert. I recommend Jared to anyone who is looking for the right pendant, ring, necklace, whatever.

Referred by a friend for a diamond earring purchase. I was very pleased with the quality of service. The diamonds are beautiful!
Grateful to have this as my go-​to local jeweler!

I absolutely love my engagement ring from CA! Jana met with us in March and took her time educating us on stones and helping us pick two settings that suited me. We left happy, knowledgeable and thinking we would buy the next week… but…LIFE HAPPENED. After family emergencies, house repairs and unexpected surgery over several months, we had not bought my ring and thought we would need to start over. On December 3^rd, we emailed Jana at CA, and she made time to us the very next day. Unbelievably, she remembered us and everything we liked. Although our original pick was sold, she brought a few styles PLUS the other Michael M setting I selected months prior. I couldn’t believe she remembered. Jana took the time and care to find a perfect oval diamond and fulfilling my vision that this was MY RING. My ring was ready within 2 days!!! And CA’s customer service was incredible, personal and no pressure. When my fiancé opened the box-​all he could do was say WOW!!! My ring is so unique and the oval stone really sets it apart. I get so many compliments on it, and I am frequently distracted by my own ring. (Just look at my pic to see how it sparkles in its box!).
I am so blessed to have such a wonderful sweetie who just wanted me to have the most beautiful ring possible, and I’m blessed to know the staff at CA who made sure that dream came true!

I really think we intended this to be one stop along our search for the perfect ring, but Karen made the experience so wonderful — and made sure to get us a price to match, that I can’t help but to recommend Charleston Alexander.
In a field where price and appraisal is so subjective, shopping for a diamond ring isn’t easy, but they work well with you to make sure that you leave a happy customer.

My husband purchased my beautiful engagement ring from Charleston Alexander. They made tis beautifully embellished yet classic diamond solitaire. The ring is gorgeous and their service impeccable. I have realized that this ring may have been meant for a more delicate lady. I have had to take the ring to them twice this year because I hit it and the pronged solitaire bent. John was wonderful and knew exactly what I needed when the same thing happened twice. I was not charged either time. We also purchased our wedding bands there. I am writing this as I head back over because I have lost one of my pave stones that are the band of my gorgeous ring. I feel so embarrassed. I don’t know what happened this time. I know they will be kind. Their customer service has been amazing. I’ll let you know how this turns out. Shhh… don’t tell my husband.