Zen Detailing

NEVER EVER USE THIS COMPANY!
Over priced, completely unprofessional and down right criminal
Scheduled an appointment a week out, come the day i get a text about 30 min before hand that says they will be late. Not even 15 min later the guy calls and says he can’t do it today. I asked him why and he said they over booked that day and wasn’t able to make it to my appointment… Reschedule for the next day.
Shows up an hour late, no text or call to let me know.
I scheduled the detail so I would be at work, I could see my car from the window and it seemed like this guy could not work any faster. Just going through the motions as fast as he could, seemed like it only took him 30 min to get my car done.
Check the work and it is HORRIBLE!!! I don’t think they wiped a damn thing down!
I ask the man to please go through it one more time and am told that is not possible as he has already completed what the service calls for…
Oh and not to mention I was misquoted… Was told i would get the premium service at a discounted rate. Go out to pay they guy and am told a completely different price.
I get called a liar and am «mistaken».
Services being already rendered I am forced to pay the man as his supervisor is unable to reached till the next day and at this point I just need to get away from any body associated with this company
I called the next day and got the manager and he was all apologetic and the guy that came out was new and wasn’t going to work out blah blah blah and he will personally be down later that day with a a refund and a new detail.
Hung up the phone and they have been a ghost since.
This company has not heard the last of me, I will do my part to personally take business away from them
Stay AWAY AT ALL COST!

I don’t even know where to start here. I wish that I could give 0 stars to these guys because how huge the list of problems is.
We will start off with the fact that 30 $ was missing in quarters from my cup holder. They had a convenient story about how hey must have accidentally vacuumed it up, yeah right you don’t notice your sucking 10 – 15 pounds of change out of one cup holder. Besides the fact that they stole money from me they also did a absolutely horrible job cleaning the car.,
Non of the instrument panels were cleaned,
Streaks and water spots on all my windows
The inside of the doors was covered in dirt
My floor mats were not cleaned just thrown in my trunk on top of my clothes witch are now equally as dirty,
So when I called them out on there theft and horrible cleaning one of the guys brings me a bag of change that seems to be missing some of it, I have the guy look at my car and he even said how bad it looks after they just finished, so he tells me that they will come back to the store tommorow to finish cleaning my car, (I thought paying for it to be cleaned was enough to get it cleaned, apparently not) so they re scheduled to the next morning at 9, so at 11 am I get a text saying that they will be there at 1, 2:00 comes arround still nothing, now I’ve been calling for 3 days trying to get my car cleaned or even talk to someone, they are dodging my calls, sending to voicemail ext,
These people are scum bags do not by any means use them,
The gas station car wash is going to be better witch says a lot
Zen detailing is horrible

Sadly I have to give Zen a two star rating. It would have been a one star, but since I never got to meet the owner nor an employee I can’t. I had set up for two of our vehicles to have detailed giving Zen Detailing a full week and very flexible schedule to get both of them done.(leaving it totally up to them to put me in their schedule) Each time the owner gave me a time that he or an employee would show up ended in a no show. This went on for a solid week. It saddens me leaving this review!

Only let these guys wash my truck and camper and my gal loves what they do with her car. They are professional, the customer service is tremendous, our vehicles look great, and it is at a great value!