A Plus Walk in Urgent Care

Is there a Zero Star? If so, I’d use it. I needed a pre-​op EKG and called them. I told them what I needed and which insurance plan I had (great coverage through my employer). They said okay to the EKG and my insurance plan, and to just come by, no appointment necessary. I went in the next morning and was told «No» they did not accept insurance. I had the receptionist check, and she verified they did not accept insurance.

I am baffled by the reviews. I’ve been here twice with my 16 month old and she’s been treated with nothing by kindness and she’s received top notch care. Dr Fletcher was super attentive and very patient with our screaming baby and quickly diagnosed an ear and throat infection. She gave us a prescription and we were on our way. In and out. Quick and easy. My little girl is on the mend and I’m so grateful.
The first time we came here was a few months back. Dr Sceotch (I’m sure I’ve spelt that incorrectly lol) was just as amazing. It’s rare to find a doctor that shares our view with regards to a more natural approach. He was kind and helped us get to the bottom of our daughter’s illness. She was super happy again working days.
I would definitely come here again. In fact, since our kids pediatrician is never available, we’ve decided to stick to this urgent care instead. Definitely great doctors here.

Worst Urgent care I have ever been to. The «Doctor» didn’t know how to tell me that I had tonsillitis in correct grammar with the proper words used to explain what I’m supposed to do. He gave me a anti biotic and told me to only use it if I had the exact symptoms I was trying explain to him that I was having, multiple times. The «Doctor» could hardly speak any English. And I had to end up going to a different urgent care to get the care I needed. Such a disappointment and waste…

This is my second time going to A+urgent care and each time the staff was nice and there was never much of a wait. They worked very efficiently and really listened to what was wrong with you. The doctor’s were professional and they really seemed to care which feels nice! I will definitely go back in the future!!! Thank you all!

I walked into this urgent care clinic just a couple of hours ago and it nearly ruined my day. It was completely empty and quiet, I was the only person there, so they were by no means busy. The receptionist was rude. She heard me walk in, and most likely saw me too, but didn’t say a word. I didn’t see anyone and stood there waiting for a short while before I spotted her hidden behind a divider. I didn’t waste her time. I quickly explained the reason for my visit.
Which is that I just moved here 2 days ago from out of state. I have a legitimate prescription from my previous doctor that I urgently need a refill for. It’s not the type of medication that a patient can just stop taking. She didn’t seem eager to help at all, or to get out of her seat for that matter, and neither did the doctor who was also just out of sight but overheard everything I said.
She asked me for my ID and insurance card, so I gave her that, and then without even looking at my prescription she came back after speaking with the doctor around the corner and said I’d have to pay $ 90 «to be seen».
I didn’t need to be «seen» I already had a prescription that just needed to be verified as an official document so that I can get my medication from the pharmacy. My doctor back home understood that it will likely take time before I’m able to get new health insurance in my new home state, so he provided me with an extra prescription so I don’t run out even if there’s a gap in my health coverage. A doctor may be totally in the right to say they don’t want to see someone without pay I understand that. But again I didn’t need to be seen and just moved here. I’m still trying to figure out who the right party to speak to is, another clinic or discuss it with the pharmacy technicians again. Even if this is an issue to be taken up back at the pharmacy, this urgent care clinic was a terrible experience they’re greedy and lazy, and totally unprofessional. They didn’t demonstrate even just a normal or reasonable level of care or customer service. All they want is money and to work as little as possible.

If there is an alternative for urgent care, try that instead. I realize that they want to get paid, but they made it clear that money is more important than the patient’s condition. We were not greeted with hellos and smiles, but rather a clipboard and paperwork. The first 10 minutes were spent dealing with paperwork and arguing about insurance. They barely asked what the medical condition was. The doctor was friendly but in hindsight, probably incompetent. He told us he would have an outside radiologist read the x-​ray and then no one bothered to call with the results. Overall, a very unwelcoming atmosphere.

Great customer service. Fastest urgent care visit and the Doctor was very knowledgeable and willing to provide a work note and any medications I wanted or needed to take for my pain.