Walgreens

I have to say this is a very clean Walgreens and has a good seledtion of items BUT, the pharmacy sucks! I put in a request to refill a prescription, checked and it stated it was processed. Went to pick up and the Pharmacist says they don’t have it in stock, WTH? He says he will put an order in and it will be there by Monday at 3:00 (this is on Saturday) i return on Monday at 4;00, still not there and not even ordered! I’m a diabetic that needs to have needles in order to use my insulin, and even though the same pharmacist who said he would order and it would be there on Monday was standing right there he did not utter one stinking word. No apology, nothing! Now the woman says she will order and it will be in tomorrow by 3;00 — we’ll see if this time it works or not. This is the very worse in customer service. I normally would not be using this Walgreens and will not be using them again.

Not too typical of my reviews, but I’m going to do this in a pros/​cons format:
Pros:
x Clean, Organized and Spacious. This doesn’t look that big on the outside and it definitely isn’t on the inside, but because it’s cleanliness is completely immaculate and everything is meticulously organized it creates a very spacious environment.
x Better Selection. In terms of food, it has a lot of different brands (more well known versus smaller brands) and a wide selection of snacks, beverages and alcohol. The makeup selection is on point though. It helps to have a Walgreen’s card because their deals on makeup feel like absolute steals. They also have a pretty extensive toy selection which if you’re picking up a quick gift for your kid, is awesome.
Cons:
x Weird parking lot. Granted, this building does share a parking lot with Travis Credit Union, but it is weird to get into from North Texas or from Atlantic. You have to be a bit careful because you never know when a car coming out of TCU parking lot decides to go through the Walgreens parking lot as their exit. If you don’t check all your mirrors when you’re driving, it could be a real bumper-​to-​bumper situation.
x Customer service. I’ve noticed that on the few times I’ve come into this location that I am greeted by a man standing outside of the beauty section cashier. He says hello, but he doesn’t really have a friendly demeanor. It’s slightly off-​putting because I think he’s the manager, but hey, he’s managing a quality store so kudos to him. Anyways, there will be no one working at the main cashier even though there are employees stocking the shelves efficiently. When someone is in line, he’ll nod to them or say their name and they hurry to the cashier. It can be nice at times if not a little inconvenient. I think it’d be more effective if they just had one person manning the cashier instead of no one.
I will be back because it is convenient to my house and you can’t beat the deals!

AVOID THIS PHARMACY!!!
Considering how new this pharmacy is, the staff is disorganized and incompetent! Not once, but twice, I had prescriptions sent there. They do not even begin to work on the order until you show up or call.
This latest time, I forgot to tell the doctor to send to CVS. Monday the order was sent to them. Yesterday I received a voicemail that they would call when the order was ready. Tonight I called to check on the prescription. They hadn’t even started it because there was a question on the order.
That would be a reason to call and not let it sit in limbo. When I asked, she just said, «I apologize». She said the dosage was too high and needed a pharmacist to look at it. I confirmed this is a refill that the patient was on last September. She said, «well it wasn’t picked up here». Wrong AGAIN! It was picked up there. «Oh, I must have missed that; I apologize». Well it’s a good thing they can apologize because that’s about all they know how to do efficiently!
I am not asking for them to have milk available. I’m asking for the prescription drugs, a doctor ordered, to be filled in a timely manner. I guess that concept escapes those who work in the pharmacy.
Before anyone jumps on the «they are understaffed» bandwagon, there’s a simple solution, schedule 1 – 2 more people per shift. Their sense of urgency to do their job is appalling.
CVS will receive 100% of my business now. I was excited to see a Walgreens move into the area. Sadly, they lack customer service skills to efficiently serve the public.

Oh dude, bro… Mina is AWESOME. So I come in today looking for facial scrubs on a whim ’cause Raley’s facial cleansers and lotions are ridiculously high priced. Not only is half the stuff that I found in Walgreens marked down but so much more options to choose from. So I’m looking and this woman price marking a ton of stuff says to me that if she was in my way of shopping to let her know. So I’m all… Nah… It’s okay. So then I ask her about this «card» that all these sale tags talk about and she tells me it’s their rewards card that’s absolutely free and is just as similar to a Safeway’s card. She told me to ask for her when I’m ready to ring up so that she could help me set up my account and she goes on about this Olay lotion that I picked up. She told how much she liked it and so on. Well anyway… I get card and she tells me that she might have coupons for some of the items in my basket. She pulls out this little box of coupons and finds one for the Olay product (SCORE!). Then she tells me about the sales that they have and that the rewards card is fantastic on savings. She totally schooled me on couponing in five minutes.
She’s so nice that I’ve had to re-​rate Walgreens cause her service along made me five star this place!

Nicest and cleanest location I’ve ever been in, of course because it’s brand new. The workers are courteous, greet you right away as you enter (at least in my experiences).
I like the way this Walgreens is organized compared to the one I frequent in Vacaville. Better selection of items, like the makeup section.
Hopefully this location stays like this. Seems like Fairfield is trying to improve North Texas with these new businesses opening up.

This place has recently opened up in fairfield. The store is very clean on the inside and out, and the prices aren’t that bad either! I had a conversation with my bf about not being able to find my facial peel mask anywhere and he suggested Walgreens. I didn’t expect a Drug store of all places to carry it, but lo and behold they actually had it! I was so happy! They also had a number of Walgreens exclusive items, such as this Disney Villians Make up set that looks so cute. I want them all!
They are currently only on a soft open with a grand opening planned for Oct. 24^th.
The staff is very friendly and courteous, with the exception of this one employee standing at the front store following everyone around like dogs. He’s not a security guard or anything, but it was kind of creepy. I understand though.
I don’t usually shop drug stores, but this one has the facial peel that I’ve been looking for (and cheap!) so Ill be back again to purchase more when there is a need. The food items they offer are a little more pricey than a grocery store, but if you are only picking up a few items along with the other pharmacy needs/​health & beauty, then it’ll be ok. Not too pricey to make you want to go to another store. I suggest everyone take a look at the place before customers wear the store out!
Note: There is an error on their grand opening flyer. The address on the flyer says 2950 N. Texas, but the front of the building clearly shows 2590!

I really, really wanted to give more stars but I just can’t.
This Walgreens opened up only a few weeks ago. It is only a few blocks away from my house! Bonus! But not so much, so far.
I believe that it was just a little bit premature for Walgreens to open so soon because they hardly had anything I needed in stock. Which was probably all of the popular items. Like Adwalla! Uhummm…
Anywhoo,
The employees were still pretty new. They were really trying their best to be helpful but still hadn’t figured out where everything was yet. okay… They get a pass.
Well, it got pretty interesting to me when I got to the pharmacy counter in the back of the store. There was only one customer being helped. I thought, «oh. This shouldn’t take long» boy was I wrong. Lol.
The pharmacist took at least 15 minutes or more explaining to her customer about which pharmacies she liked the best and why!
Hummm. I stood there for a few minutes more and decided to leave. By the way, She never even acknowledged the fact that I was there waiting in line. Sad face!
Needless to say, I WILL be coming back to this Walgreens again and again.
I love their sale items and the interesting things they carry. I just hope this particular Walgreens would hurry up and catch up to the others.