Pfefferle Tire & Auto Service

I needed new tires so I checked several places within a 10 mile range. The prices here were as good if not better than most. I called ahead to make sure they had the tires I needed in stock. I was told they did not have them, but they could get them at the location in a few hours. So I made an apt.
When I arrived there were no other customers in the reception area and I was greeted right away. After a quick look (to make sure I really did need new tires?) my car was taken in. It took about an hour which is about what I expected.
I was told I needed additional work to prevent improper wearing of the tires. Good to know, but the additional $$$ wasn’t something I could do right now. Minimum pressure to get the work done, but when I said I just couldn’t afford it right now he let it go.
I would recommend this place, but as always, do your research so you have an idea what they are talking about when they recommend services.

I am always a bit trepidatious when going to a new oil place because I have definitely had my share of places that try to sell me things I don’t need. Pfefferle, was not one of those places.
I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil… yikes. So, 30 minutes wasn’t too horrible.
I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I’m an artsy type and they had, sitting on the top of the stack, «International Artist.» I was pleased and parked my butt in an empty seat.
The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement.
I sat back down and watched him greet several of the regulars by name, and that’s always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed… I knew this visit would entail more than an oil change because it had been a pretty long time since I’d brought my car in for service.
After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker.
Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn’t tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine.
When I was all done and ready to pay, the guy told me that my coupon wasn’t valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $ 160. After he realized the first guy had been told about my coupon, he gave me a $ 10 discount. I was happy again! He also gave me a loyalty card that gives me my 6^th oil change free. Bonus!
The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop.
The service was great, and my car’s asthma is silenced for a bit. :P