G By Guess

After a long day of shopping around the mall and getting the WORST customer service-​I walk into guess and am greeted by a warm face and a «hi, welcome to guess!» –Alexander is so sweet and knowledgeable! The whole staff was so nice and sweet. def coming back here

I love the clothes at this store. They’re very cute; even in the half off rack. I also love the music they play in this store, it sets the mood.
The only problem I have with it is that the workers are ALWAYS bugging you. As soon as you walk through the door they’re on you like flies on poop. THEN, even if you say you’re just window shopping, they feel the need to tell you where everything is and give suggestions as to what you should get.
All in all, I love the store. Just not the workers.

Disclaimer: This is strictly for the lackluster customer service. G By Guess do have cute ass clothes and shoes, so I’m not hating on the products themselves.
All I wanted to do was buy my mom the heels she’s been eying on for weeks for her birthday, but this G By Guess location disappointed me. Long story short, the first time I bought her the heels, the first sales associate did not check to see if the heels were the right size. When mom and I came home, we noticed the first sales associate mixed a size seven into a size six box. The second time we came around, the second sales associate seems like she was trying to rush us out of the store. Before my mom even got a chance to try on the heel on her left foot, the second sales associate snatched the box and walked up to the cash register. GEE I WONDER WHY?! When we came back home AGAIN, we realized the strap of the heel was broken. WTF G By Guess?! Not only did you mess up once but TWICE! G By Guess Sales Associates lacks the attention to detail when checking out the product. I am already getting the impression that they just want to rush by selling their shit and have the customer walk out of the store with a shitty broken product without even realizing it. FOLKS, INSPECT YOUR SHOES, AND IF THEY PICK THE BOX UP AND RUSH TO THE REGISTER, YOU BETTER HALT THAT PUNK AND INSPECT THAT SHIT!
I’m really disappointed with customer service. I really want to like this location, but they messed up really bad after today. Mama wanted to strut her heels the next day while she’s lecturing the peeps at Kaiser. *sighs* Tomorrow, I’m going to return the heels AGAIN and demand a refund. Don’t worry mom, I’ll go find you a better one at Sunvalley. If not, I can always order it online. Well… That story/​review was longer than intended…

By far the coolest store the mall has here in fairfield! awesome people working there and its a one stop shop for your going out clothing and accessories.