Safeway

This is by far the worst Safeway I have ever been to. They are never open when they are supposed to be, it’s always messy, there’s never anyone up front to check out with in the morning and maybe one of their employees is helpful. This place needs better management!

So, I moved to this area in early 2015. Ive ventured to many grocery stores from Wegman’s, Harris Teeter, Giant, Aldi etc. I end up coming back to Safeway. Overall if you check the weekly specials and plan accordingly (easily said, I know) you can save $$$. I value the on line services and the specials «just for me». It’s on their app, and if you plan (see above, lol) you can save over the other stores.
Now, I know shoppers may differ for I might have not have given the other stores enough time for the savings to happen, however I did try. I ended back at Safeway.

Discrimination! the next lane on the right to Cashier Jackie, a beautiful girl walked in half way thru the lane and said next in line please. I was next in line but there were folks behind me, one lady moved to the next lane! and I questioned the girl, this is not right. She the Safeway employee said, well, I called and you weren’t paying attention and its your fault! The young have attitude, don’t they! I questioned again, another attitude! I saw the deputy manager who was right across working in customer service (dry cleaning, lottery etc.,). I went up to him and conveyed the message. He said, he will go talk to her. I was still in Jackie’s lane. The family in line ahead of me purchased for $ 103 and anything over $ 100, cashier has to check the ID and they bought monopoly tickets etc., after I checked out, I went to the assistant or deputy manager again, he lied to me that he went to talked to her! I will get the photograph of the girl with attitude and the so called assistant manager and upload tomorrow.
Shouldn’t the process be, take the extra step and identify which customer is next in line!
Photos and names will follow tomorrow.

In general people who work here are friendly.

Bakery review.
First things first — if you like whipping cream frosting with fresh fruits, on a budget, place your order here.
Okay. I was very heated earlier because someone from the bakery took my order over the phone and messed up.
However, Mohammed from customer service made things right and helped resolved the issue and I was very happy.
Rano from the bakery ensured the order will be correct. she said she would feel really bad if the order was messed up again. I laughed and she made things better. She was superb to work with and knows what she’s talking about.
All in all, two good people who works here and able to handle good customer service.
I was able to refer to my colleagues to get Safeway’s whipping cream cakes here! They all LOVED IT.

It’s a good place to get what you need. They don’t have the variety and the low prices H Mart has on fruits and vegetables; definitely overpriced grocery store.
I do commend them on the fresh early morning artisan banquets.

Absolutely the best grocery for top notch customer service, competitive prices and selection. I drive past five grocery stores to come here every Sat morning!

This is by far the best Safeway I have ever been to, and it is a great grocery store. They always have good stock, it is clean, and the managers are top notch!

This is the closest «regular» grocery to me and it is ok. I go about once a week and can get bread, milk, deli meat, some fruits and veggies, drinks and snacks. I get some yogurt here when it’s on sale. It’s fairly large but still doesn’t have awesome selection for everything. It is clean and people are friendly. I love saving on the gas here too, it’s probably one of the cheapest in the area plus with the savings card. :) Sometimes you get pretty good coupons too.
I still find myself having or wanting to go to 1 – 3 other groceries stores each week which is a pain/​great (love shopping around) such as H-​Mart, Wegmans and Whole foods.
The shopping center has a lot of useful stores too like starbucks, michael’s, microcenter, and three banks and a cvs. I’m more likely to drop in if also doing another shopping trip.

I was just visiting this location… And I left (I reckeon) my RIBS! I was already mad at the prices as some of the items were expensive… Anywayssss
I called and a clerk answered the phone… After giving the clerk the cashiers name (as I still had the receipt his name is right on it), needless to say, he said nope. No ribs… So the clerk had the attitude of tough noodles fat ass it’s your problem now… (well that’s what it seemed to me in my head)… So I go back out to my car to check yet again… no ribs… Now I’m totally pissed…
This time I call back with mucho tude cuz I had to walk three flights of stairs to my Buggie to find nothing… zip nata nill.
The same clerk answered the phone and this time I told her to I need to speak to the Mgr on duty. Then, my Knight arrives… «Mohammad» is his name… After telling him my story, and he seemed genuinely interested. He cut off my convo and told me to return and and he will make it right.
Only giving three stars for that heifer who didn’t try to be of better assistance to solve the problem.

this is the first grocery store i went shopping when i moved to VA. lots of good memories. very neat and clean. their bakery dept is like heaven, carrying a variety of treats with reasonable prices, oh, cakes, cakes, cakes. i like their cream puffs and horns. i always got their boston cream cakes before one day i tried to sit down but ripped my pants. they have some really good stuffs like fruit cup, juice, their meat, seafood and cheese depts are also nice. the salad bar looks great, too. the only missing star is because their price is somehow at higher end for most of products.

This Safeway is amazing. Its a huge store, but is separated well into various departments. Its relatively easy to find things here and when you can’t, there is a multitude of employees around who can assist you. They are here to help. Staff is certainly the nicest of any of the Safeway stores I visit in the area.
During lunchtime the soup, salad and sandwich counter are usually busy. They have a nice selection of sandwiches and platters to choose from. They are well priced and easily picked up.
This Safeway is well cleaned and picked up. Its not dirty, and just appears to be nicely maintained. There are quite a few registers and rarely long lines as they open up additional registers when needed. There are 7 self checkout lanes and that makes it really nice and very easy. Most Safeway’s have self checkout now, so that really just helps people with limited items, get going quicker.
I just like this store a lot. I like how it is laid out and how things are easy to find.
Highly recommend!

This is the nicest Safeway I’ve been to. My normal Safeway is Arlinginton Blvd which is also very nice because it just got renovated but this Nutley St one is way better. The main reason I’m so impressed is the pre-​made food section /​deli. They have a sit down sushi bar, MTO sandwiches, amazing bakery and gourmet cheese selection. I felt like I was in Wegmans.
I went on a weekday during lunch time and it was not crowded at all. There were at least three check out lanes open and a bunch of self check out. The store was noticeably clean and the produce section was well organized and filled.
I did not notice a problem with parking.

Seeing as how this is the closest Safeway to my house, every now and then I make a trip. Today was a significant trip for me because I stopped in on my way to the hospital to visit my father and I realized half way there that I hadn’t eaten all day. Upon realizing that, I looked up and saw Safeway.
I have never been so grateful for premade ready to eat food from a grocery store in my life. When it comes to grocery store sushi, none compare to Safeway. It’s always fresh and not wilted or «floppy» like the competition and tastes great! (It’s not sushi restaurant great, but it’s great)
As if I needed another reason to love this Safeway, there’s a starbucks inside. It’s like they knew I’d been awake since before the sun rose and has every ounce of my mental strength sucked right out of me. There might not be anything better in this world than a starbucks inside of a grocery store. Pure wonderful.
When I checked out, the woman was so incredibly nice that I couldn’t help but smile even with all the frown worthy things going on in my life and that makes a huge difference. Thank you kind Safeway teller, thank you.

The worst thing to do when you go grocery shopping is… TO GO HUNGRY. But when it comes to this Safeway I don’t even mind-​the bakery when you first comes in has awesome cookies and donuts so I usually get a donut or muffin and a sbux coffee. This week they have 20% off 6 bottles of wine so I took advantage of that! Always a great, friendly, efficient staff-​quick service and overall good experience every time.

Nice clean store and the majority of staff is friendly. They never have more than 4 – 5 cashiers open and the self checkout is always packed with confused amateur self cashiers. The lady that man’s the self checkout at night is very rude. It would be nice to be treated well considering I shop here 4 – 5 times per week.
Just a suggestion: Open some registers and improve you throughput. I am sure you will see a sales increase for sure. Thanks

Review #22
This Safeway is located in the Pan Am Shopping Center, off Lee Highway (Hwy 29) and Nutley Street, South of I-​66 and North of Arlington Blvd (Hwy 50).
This store is open 24 hours a day, so it’s very convenient for anyone’s schedule. They do close down the registers for a few minutes around 12am to 12:15am to close out the prior days sales, but it’s not that long of a process. They should announce it to you so you know.
In the front of the store is the Customer Service counter, a Redbox vending machine to rent videos, Coinstar, Western Union, and a small SunTrust Bank (Branch & ATM). There is a Safeway Gas Station close to Nutley Street before you get to the grocery store entrance, and when you purchase items they go towards points for gas.
It’s a very large grocery store with a big corner area devoted to wine and beer, closest to the left entrance after the bakery. The bakery is located closest to the left entrance and is medium sized with a great selection of goodies and breads. I try to avoid this entire area as much as possible so I’m not tempted to buy the desserts. There is a Starbucks right inside the left entrance before the bakery. They have a good cheese and deli selection also nearest the left entrance. The bathrooms are located beyond the Starbucks counter. They have a small sushi bar near the left entrance, across from the bakery area.
The fresh meat and seafood counter is in the back, along most of the left side of the store. It has a good selection of chicken, beef, pork, salmon, tilapia, crab, scallops, shrimp, and tuna. There is a small floral section nearest the right entrance. After the floral section, there is a large produce section, and I’ve never had a problem finding my fruit, even after 10pm. Sometimes many of the vegetables are gone by 10pm. They have a small selection of organic products in the produce section. The stockers usually start replenishing the store with new items around 10pm. However, the fresh fish is put in the back freezers around 10pm, so don’t expect to buy any fresh, unfrozen fish then. But there is a plethora of freezer selections of fish. The milk and eggs are located to the back of the store, on the right side.
The dry goods are located in the middle of the store, and there is a gluten free shelf nearest the right side of the store, left of the produce section. You can also find gluten free items like cereal, crackers, chips, and cookies mixed in with those regular items throughout the store. The non-​deli cheeses, ice creams, TV dinners, frozen quick meals are left of produce.
Most of the cashiers are friendly, only a few of them have thrown heavy items on top of my bread, fruit, chips and smashed them, but for the most part, the others haven’t done that. I try to put my items of the same like and kind next to each other so they get bagged that way, and that usually works. One late evening I was checking out at 1150pm, and the cashier was very nice and friendly, but in the middle of him checking me out, the manager made an announcement over the loud speaker that the cashiers needed to close out their aisles to report their sales for that day. She was very upset my cashier was in the middle of assisting me, so he was trying to hurry for her sake, even though he said she wasn’t supposed to do that until 12am. The main manager was coming in to review their sales, so she was getting stressed about getting the reports in early before he got there at 12am. One time a few years ago, I found out that one of my smoked salmon products (not a Safeway brand, a national brand) was on a recall list, luckily before I opened it and ate it, so I printed out the article and took the salmon back. The man at the Customer Service gave me a hard time about it; but I told him it was on a national recall list for the listeria bacteria, and he was legally bound to take it back and credit me, even if I had opened the package, which I hadn’t, and that they were supposed to send it back, along with pulling any other items of that recall off the shelf. He scoffed as he gave me my credit.
The good thing about shopping late at night is the lack of lines, but then you only have 1 or 2 aisles open, but it usually goes quickly. They also have self-​checkout lanes. The bad thing about shopping at 10pm or later, is the stockers have large crates everywhere, so you have to maneuver your cart around them and sometimes bend over or around the crates to get what you need.
Overall this Safeway is great with many selections of food and toiletries. Most of the bad reviews are from years ago, so there have been positive changes forward since then.

Overall never have much problem here. Though I wish they can fix a few area
Self-​Checkout: This area is very crowded and takes a while to checkout, especially for someone that has one item because they are either out of service or a customer has a bunch of items… To connect with checking-​out, they are always short on staff at peak times and it is a little annoying.
layout: This store’s layout is a little confusing and don’t really like it, but I’m not going to complain. about it. I agree with some of the other Unilocal.
parking: yes this place is busy with other businesses and ppl walk through the streets (so just slow down when coming here and such)
Overall it is nice and don’t have much problem. Hope this helps cuz this store deserves a better rating than shown. I just feel ppl complain about little things that just seems silly. Nothing is perfect people!
But overall, never have much problem

All prices at register are different than marked. Apparently you need to have a Safeway card to get the price that they are marked at, otherwise you pay some unknown, unmarked price. Upon checkout when I complained they told me to sign up so it doesn’t happen next time.
Mark the items what they cost. If you have a special price with card, LIST BOTH PRICES!!!

Been here a few times to pickup something on the go. Parking is a main negative factor at this location!
Also the checkout process generally takes forever — I invariably see folks with shopping carts bulging to the seams standing in line at the under 10 items lane! Why cant the folks working here direct such shoppers to the correct lane politely? Or is it that the employees themselves dont care?
What should be a quick dash ends up being 30 seconds to shop and 10 minutes to pay trip for me!