Fairfax Fancy Grooming

The simple fact that they refuse to groom pitbulls was enough to not give this company my business. I’m disgusted that my sweet gentle boy would be denied services from these so called «professional groomers»

These were genuinely great people and by far my best experience with a groomer. I’m from Chicago and I called very last minute to drop off my newly adopted puppy on a Saturday to have her groomed before she goes home to play with my nephews. They welcomed not only my puppy but my husband and I with huge smiles! Picked up my puppy about an hour and a half later, her fur was soft, clean, white, and she smelled so pretty! Absolutely fantastic service & $ 5 off for new customers! ;) Thank you! We will be back soon!

My dog looked great and they did a really nice haircut. This was his first time getting a haircut and he wasn’t traumatized at all. The people there were really nice and did a great job! I highly recommend fancy groomers for small to medium sized dogs.

I just took my dog Ruby to get groomed here. Not only did she come back smelling great with an adorable hair cut the staff couldn’t of been friendlier. They did an excellent job and I will be returning from now on.

Took my Maltese here for a summer cut, since my usual place was booked. She came out very clean and very very cute. It was a little more expensive than what I’m used to paying ($ 65 for wash, groom, teeth & nails), but the quality was worth it.

I will not be returning to Fancy Grooming. I had been taking my Australian Shepherd to get groomed and slightly trimmed a few times. She quoted me $ 75 when I arrived. At pick up she said $ 95. I told her «no» as that was not the price we agreed on and said I would not be returning if that was how much they intended to charge in the future. She explained that she would only charge me $ 75 from now on and even wrote it in my file. Well — my next visit she quoted $ 95 when I arrived and I had to explain that she promised me $ 75 each visit. She argued how that was for the last visit only. I got fed up and tried to leave. She stopped me and said she would do it for $ 75. Well — you could tell they didn’t put in a very good effort at all. My dog not only looked ridiculous but they didn’t spend much time on the undercoating either. I was willing to give them another chance by bringing in my Aussie puppy for a simple bath, but when she said it would be $ 65 I hung up the phone. For a puppy!?! This place is a complete ripoff!

I’ve taken my pup here for the past couple of months and I loved it! They have choices for organic shampoos for pups with sensitive skin like my baby Koko :) absolutely love!!!
This past Thursday, I was desperate to get an appointment (as they were all booked) and she helped me work something out. I sat there the whole time and she was great with koko. I feel very comfortable leaving him in their hands!

I took my dog Junior there! He is a bichon frise. the place is very nice and they are very nice they took excellent care of junior and he came out looking amazing! I recommend this place to everyone! They also offer pick up and delivery service. The price is cheap too! I have gone back multiple times and will continue to go back

I took my male cocker spaniel, for a first time visit, to Fancy Grooming. I wrote out the grooming instructions, and brought them with me. I was asked about the cut and I explained to the receptionist want I wanted. She put my instructions on a sheet of paper with the dog’s information. I repeated my instructions and so it is mentioned three times that the groomer was not to shave the «sanitary area.» This is the hair around the genitals.
While waiting for my dog to be completed I could hear him groaning in agony and I said to please ask the groomer to stop what she was dong. My complaint is that the dog was shaved in the sanitary area. His skin is extremely sensitive and he can not be shaved, anywhere. I came home and immediately called my vet and we are waiting to see if an infection occurs from the shaving.
Please note that the groomer does not speak English. The receptionist, Tina, has to translate everything.
I was so upset when I saw that he had been shaved. They gave me back my money and wanted us out of there. Needless to say, I will tell every dog owner that I know not to take their business to Fancy Grooming. I hope the groomer/​owner will be made aware that I have complained to Fairfax County Consumer affairs.
Thank you