Chiropractic & Physical Therapy Center

Long wait time and they tried to refuse my insurance. (Review posted twice because they have two listings).
My regular chiropractor is Dr. Booker at Capitol Rehab in Arlington, but I woke up one Saturday with searing back pain and couldn’t get in with him. So I arranged for a last minute appointment with Dr. Argen at Breakthrough Chiropractic, which is also where this Dr. Kowarski works.
I had a 9:45 appointment and wasn’t seen until 10:40 — almost an hour long wait. I thought that was the worst it would get but it got worse.
When I went to check out, they got snooty that I only needed one appointment for the immediate relief and that I had another chiropractor. For this reason alone they tried to charge me $ 49 for the exam and something else for the adjustment because the approval from my insurance wouldn’t come back for 24 hours and if I wasn’t coming back, how would they charge me? Uh, send me a bill, I suggested, like every other medical office ever. This was apparently beyond their abilities, so I reasoned with them that I know my copay is 15% of their agreed rate with CareFirst, so if we can calculate that amount, I’ll pay it now just to shut them up. They argued back that they have no way of knowing if they’re even in my network for the 15% to be correct. Sure you do, I said — there’s a website for that — let me pull it up on my phone since you’re incapable of doing it yourself. Ta-​da, Breakthrough Chiropractic on Walnut St, in network.
Then the office manager complained that the address I listed was a PO Box. «What, you don’t have a house?» That was dumb, of course I have a home, but they lose my mail there, so I pay $ 100/​year to have a mailbox and that’s where you’re going to want to send your bill if you want it to arrive. They looked at me like I was a ghost, they couldn’t possibly comprehend why an individual would get mail at a PO box.
I get that they are probably wary of people skipping out on paying, but they were extremely unprofessional about it and I apparently knew more about medical billing than they did. This was my first and last visit here — their hopes of earning a regular patient were squandered by their unprofessional conduct and incompetence.

Dr. Ben has a background in body building and weight training and helped me to relieve pain in my back and develop a rehab routine after I had progressively deteriorated in my cervical and thoracic spine with bulging/​herniated discs and developed issues with torn labrum and unseated ribs due to improper training. Dr. Ben’s relieved my discomfort with chiropractic care, and taught me correct form on the rehab exercises and stretches, and they really work to relieve pain when you do them at home. I also like that my routines are emailed to me in an online program as well as printed out, so I can retrieve and reprint them in case I accidentally spill pizza sauce or sugary soda on the originals (both of which Dr. Ben has recommended that I avoid).

It is very refreshing the interest, care and professionalism of Dr. Glassman. He is really interested and works on addressing the issue in consideration, as well as avoiding future related problems and providing recommendations for a general well-​being. In addition, his great personality makes the visit a very enjoyable experience.
He is also great with my 13 years old daughter. He explains what he is doing and why in a language she could understand, while making the whole experience fun and pleasant.

Dr. Glassman is amazing. As an avid lifter and fitness enthusiast, he’s fixed many ailments. One thing that he fixed was the lineage of my legs («one longer than the other») as well as lower back pain. I sleep better because of this and no longer have problems when I run. I highly recommend him.

Dr. Glasman is very patient and thorough. He takes time to explain my condition and he has a very professional and friendly demeanor. He makes you feel comfortable in the treatment room and is up to date on all facets of Chiropractic care. I highly recommend him to friends and family.

Dr. Glassman is a caring and gifted practitioner. His chiropractic skills are superb. I’ve been going for months and have seen huge improvements in my back pain. In addition, his nutrition counseling, as well as many neck adjustments have helped my mental clarity– that was an unexpected bonus. Go see him if you need a chiropractor. The location and parking are very convenient.