Concrete by Design

Absolute worst service I’ve ever received in my life!
During the estimate process Mr. Leroy Brown stated that the entire process would take no more than 4 days to complete. It took them about three weeks, and Concrete By Design left my floor in disarray. They will not honor their «100% Satisfaction Guarantee» that’s stated on their website. The Owner, Mr. Leroy Brown, lied about being in my home to complete work when they had never shown up. Not knowing that I’d been in the home that day awaiting their arrival.
I paid for a «seamless» epoxy floor. What I received was far from seamless. They were supposed to fill in the cracks in my floor prior to pouring the epoxy onto the floor… that did’t happen. They failed to clean up after themselves. They left blue painters tape on my walls and ceiling. There are bubbles, cracks and hardened puddles of epoxy left on my floor.
The pictures that I’ve post of my floor don’t lie… and the really don’t do reflect how bad the work really is.
They left cigarette butts on the floor of my garage and in my driveway. They also left epoxy spatter on the walls of my garage from where they were mixing the epoxy in buckets with a high powered mixer. Mr. Brown also stated that everything would be covered with plastic during installation process, but that to proved to be untrue, as there is also epoxy on my kitchen counters that I cannot get off.
Mr. Leroy Brown took nearly $ 5900 of my money, for this unsatisfactory work. He then had the nerve to send me a text message requesting that I send the remaining balance to an address in South Carolina.