Big Spoon Yogurt

Don’t grab anything out of the deep freezer, It’s frost bit and if you pay for it and don’t like it No refund or exchange. Only one person working and she can’t do anything about it tasting bad but take my name and number and have the management call me. I asked her to please call the manager so We could rectify the problem. After the girl was saying she couldn’t help me. She did and told me that she can not refund or give me a fresh one because by law they can have the yogurt in the freezer for up to 2 weeks. And it’s only been a little over a week. Wow there went $ 5 in their trash and I’m never going back! Horrible Customer service.

I was there yesterday not many choices so simple and taste of the yogurt wasn’t that good not gonna come back !

Staff is friendly and they are open for my 10 pm ice cream fix, until 11 pm. I really like the Oreo cookie and cake batter that is sugar free. I got to use my dollar off coupon!

They turn the burners off at 8 pm per the manager so if you go in later, their toppings are like goop. Good luck getting the formerly hot fudge out of its container. If you’re going to offer hot fudge, then please offer it at the right temperature.

Honestly nothin special about this place. In my opinion there’s better yogurt shops in the area. With that being said I still come here only if my girl is wanting this place. Service is always good and they always offer sample cups which is nice but to me their lacking on the yogurt flavors and their toppings are pretty simple.

The flavors are good, the place is clean, but one or two of the staff are kind of grumpy. I would be kind of grumpy if I had to deal with sugar-​fueled kids all day. All the important factors are good, so thumbs up.

I was not really into the whole foyo kick until I tried big spoon yogurt. Flavors are changed regularly and they keep a wide assortment of toppings. The staff is super friendly, hard to find young staff that treat customers with dignity and respect but this crew does.

Their yogurt is ok though they have a limited selection when compared to other yogurt shops downtown. That’s not why I rated 2 stars. They earned that with their employees rude behavior. When I went in National Frozen Yogurt Day on June 4, I asked if they were running any promotions. The 17 or so year old girl coaching one of the other employees replied «No, besides, national frozen yogurt day isn’t today; it was in March.» Ok, I might have been mistaken, so I pay $ 10 for my order and ask if they have frequent customer cards. She said no. Normally, I would ignore short-​handed comments like she was giving, but something in her behavior and tone of voice made me check myself. I stood off to the side to look the date up on my phone, found the national frozen yogurt website, and lo and behold — June 4. Instead of admitting she was wrong and perhaps issuing a coupon or discount, Little Miss Can’t Be Bothered pretended like I wasn’t talking even though I was 3 ft from her and her previous sale was over. Uncomfortable doesn’t explain the situation well enough. I tell her «Oh well, guess I should keep looking for another yogurt shop who celebrates this day» to which she finally replies, «I guess you should.»
It wasn’t that she was rude, or that she dismissed a customer when she was past the point, it was that she lied and continued to deny even when proven wrong. I know inexperience is cheap and hiring high school students fits the budget, but I would seriously consider the way your business conducts itself when your employees can lie point-​blank to your face. It had been over a year since I went to this shop and I had hoped they had hired employees who could function with the public without putting their pride first but from their attitudes they clearly don’t need my business.

Gotta love some yummy yogurt and toppings every once in a while. I stopped in here to take the hunny home some froyo yesterday. Love all the options they always have. My only one bummer is the rude staff. Not helpful, the place is always empty when we go in and it takes quite a while for someone to appear from the back room. If I was a different person, I could go in and pick that place apart before someone even showed up!

I came here with my parents a few months ago for their pumpkin-​flavored frozen yogurt. Unfortunately, when I got there the employee informed us they ran out and didn’t have pumpkin that day. I got their dulce de leche, instead, as their other flavors didn’t seem appealing (a few chocolate flavors, pomegranate, peanut butter, and some no sugar added type.) They had a nice selection of toppings.
One thing I didn’t like is that while I was picking out my toppings, my parents were in the front, waiting for me, and the employee tried to make a cute comment by saying,
«She’s like a little kid, taking her time with picking what toppings she wants …»
Excuse me? I’m a grown woman and yes, if I see a whole shelf of toppings, of course I am going to take my time trying to decide which toppings I want. Last I checked, you don’t compare a grown woman to a little kid, especially if that woman is your customer. Very rude, in my opinion.
When we were going to pay, she asked if we were going to dine in their store or out. Tip: if you dine in they charge you more.
The price for all three yogurts weren’t bad. My dulce de leche frozen yogurt was nasty. Way too sweet and overpowering. My parents enjoyed their frozen yogurt, so maybe I just got the wrong flavor. Either way, I wasn’t impressed and wouldn’t go out of my way to come here, again.

This is a great spot with good variety!

Great place to use as an incentive for the «Little-​ones»

It had been a while since I had been into this part of town. Strange, because I grew up down the street from this relatively new shopping center. But when I had a craving for frozen yogurt at 9 at night, and my girl says she has never had fro-​yo before… I umped on the chance to mosey on down to Big Spoon.
OMG, this place is awesome. For some reason, it was my lucky night as they had NY Cheesecake fro-​yo. Yum. My girlfriend was in awe of how many toppings they had as well. Everything from cereal to chocolate chips to cheesecake bites and chocolate chip cookie dough.
This place is open late, which is a major plus in my book, as we’re both night owls. Tons of flavors and toppings makes choices almost impossible. Only 3 stars for this one because it’s a bit pricey I think for fro-​yo, and they didn’t have fresh strawberries available at the time I went. But I’ll still be back due to awesomeness of flavors, and because any place that lets you put gobs of cookie dough in your cup is a-​ok with me.

After hearing lots of rave reviews from co-​workers I decided to check this place out.
I was amazed upon walking in and seeing an entire wall full of toppings. I wanted to take a piece from every bin, if i could. Along the opposite wall are several machines filled with different flavors of yogurt. I personally love the pomegranate. Flavors change each week so call ahead to see if your favorite is available.
Everything is self-​service and you can pile on as many toppings as you want but be careful, your price is determined by the weight.

My bestie shared this place with me, next time I’m in town I WILL be back and going to load up on toppings all over again.
I have only good things to say, it has nice yogurt selections– so many toppings to choose from and every kind of candy made available.
Stoked to see a reese’s peanut butter sauce, (I’m a huge fan).
If you need options and must mix flavors: this is for you. I recommend Big Spoon to everyone– it won’t disappoint.

Pros — This place has got toppings galore!!! It has everything you could ever think to put on froyo.
Cons — The day we went, the flavors weren’t all that appealing. They didn’t even have original tart.
Personal gripe — The dude at the counter asked if we had coupons (we didn’t), and since I wasn’t from the area and wouldn’t know where to get the coupons, I asked if we could get our froyo at coupon price anyway. He wouldn’t. With good customer service, they would have given me the discount anyway (besides, it was them that mentioned the coupon — not me).
Things like that make me want to try other froyo places in the Sac area instead.

Variety of flavors, variety of toppings, friendly service. I’d recommend staying away from the white chocolate sauce — it looks and tastes like synthetic food.

I love frozen yogurt. Not sure why it’s just now coming back into vogue. Was very popular in the 80s and I’ve never lost my love for it. (Yes…I’m THAT old!)
This particular location is very clean and the employees are friendly and quickly replace scoops when they hear them hit the ground. I personally do not partake of any toppings that are within kid reach i. e the lower two groups of bins. I’m a germaphobe and am convinced that germy little hands reach into the toppings bins to help themselves. Freaks me out so I stay away.
Otherwise, selections are good and even when lines are long, they go quickly.
There’s something comforting in going to your neighborhood yogurt shop after dinner to relax and just hang out. Plus it tastes good!

I like Big Spoon because it has yummy flavors and lots of different toppings. My favorite topping is the cheesecake bites. My favorite yogurt flavors are vanilla bean and cookies and cream. And you can also make rootbeer floats there.
Sometimes I see people that I know there.
I like to sit outside on their bench.

I found this place headed back to Orangevale from Sierra at Tahoe. I’d never been to a do it yourself yogurt operation. Walking in, it took a minute for it all to register what was going on.
I started with a small cookies n’ cream then went over to the syrups and toppings, which had everything you could ever want. Carmel, chocolate (hot and cold) twix, butterfinger bits, sprinkles, gummi everything.
Wow.
How I instantly didn’t go pre-​diabetic is beyond me. But damn it was good and dirt cheap! A small with topping heaped on it was under $ 2 and the taste was out of this world.
6 stars!