Valvoline Instant Oil Change

I had to junk my 2006 Pontiac G6 yesterday because these guys cannot perform a standard oil change. My oil filter was dirty and I agreed that I needed a new one. They didn’t properly install the oil filter and a week after my oil change, my car started knocking.
I called Valvoline, and they sent a guy over. The engine was dry of oil. We found out where the oil went. It was caked on the new oil filter that they didn’t properly install. They sent out the same guy who didn’t install it properly the first time, to examine what was going wrong.
He added more oil, and told me to bring it to their shop 5 miles away. I got a half mile when the head gasket blew. The guy came circled back when the car couldn’t drive, talked to his supervisor, and left me stranded on 169. Told me they’re done, bring it to a shop, and see if it was them who did this.
I did as instructed. Of course, you cannot pinpoint the exact cause of a car’s demise by bringing it to a shop. So I’m out a perfectly running 8 year old car, a tow truck expense, and the cost of a diganostics.
I wanted to sue the crap out of them, but nobody knows who owns Valvoline, and I was told I need to have the exact person who owns it to sue them. I talked to the MN District Attorney’s office many, many times and nobody can tell me who to sue because they broke my vechicle.
Nobody wins against a faceless company. I hope «Paul», the manager, and «Jake». their expert, realize what a shady company they work for. I’m out thousands of dollars that I cannot afford, as this company hires people who are not qualified to do this work.
Stay the hell away from Valvoline and especially this location.

This was a quick oil change and everyone here was respectful and didn’t pressure me to get any services I didn’t want. I will definitely come back here again.