Paris Tailors

Wedding dress disaster. Horrible beyond words. I have never had a reason to write a bad review. I’m a tolerant consumer. But the treatment my new daughter-​in-​law received from Paris Tailors is beyond horrible. They should not be in business. There are few things a tailor does they are more important than altering a wedding dress. The out-​of-​town bride visited early this summer and dropped off her dress to be altered, assuming it was best to have it in the town in which she was being married. The wedding was August 30. She was told and had a claim check stating a date for pick-​up of August 23. When she arrived in town on August 26 and went to pick up her dress, it hadn’t been touched. They had collected $ 150 from her and would not refund her money because the girl behind the counter «wasn’t authorized» to give refunds. The owner was out of town. Inexcusable and infuriating. The end if the story? We went to Mashek’s in Hopkins and the tailor stayed up all night altering and hemming the dress. Do NOT go to Paris Tailors. Awful.

HORRIBLE! We gave them a suit for a very important business trip to Europe. Guaranteed to be done, but we went in three different days leading up to the trip, on a Wednesday afternoon, Friday afternoon, and Saturday morning (all at times when the sign said they would be open) and no one was ever there or answered the phone. It was Thanksgiving week and they told us they would be open every day that week except Thanksgiving Day. So no suit! It was needed only for the trip, so it’s still there! They just called and said I have to pick it up today or it will be late February, because they are closing for a full month. Terrible service, we were lied to about when the item would be ready and they are rarely ever there! Avoid at all costs.

The website lists hours M-​F 10am to 6pm. I have tried calling every half hour and have yet to have the phone answered. Maybe they are closed for the day for some reason. So far I’m not keen to give them my business.

I have had a bridesmaid dress altered and a few pairs of pants. Quality work in a timely manner.

This is a family-​owned tailor shop in Excelsior. I think it’s a mom and daughter team. I have had two dresses tailored here and have been very pleased with the results. The prices are a little high but you get what you pay for. I’ve had a few things tailored at the shop in Eden Prairie Center and have not been as pleased as I was with the work done at Paris Tailors.