Centurylink

This company is the most unorganized bunch of nitwits in the United States. I would not recommend Centrurylink to my worst enemy. After paying my bill on time for 4+ years and discontinuing service with them when we moved. They sent me a bill for $ 106.86 for an unreturned modem. We called them three different times to get the labels that they have to provide to send it back, we followed the directions on the paper and sent the modem back to them. Now, 5 months later we received a notice from a collection agency that says we still owe them $ 106.86. I called Centurylink that claims a statement was being sent to my old address every month since Nov. Obviously if we discontinued service because we were moving you wouldn’t send the statement to the address we moved from. I explained to them that we have gotten all our other forwarded mail why haven’t we gotten your statement. What a bunch of idiots. I paid the $ 106.86 immediately and will move on but never again will do business with these morons.