Walmart Supercenter

Avoid this store!!! Everyone is slow. I ordered store pickup and I got an email about my order being ready but I sat there for over 30 minutes waiting and they couldn’t find my package. No one was remorseful. I will NEVER go to that Walmart again!

Unorganized with staff that are unwilling to help. Crystal, assistant manager, wouldn’t check in the back for an item not on the shelf. Funny, my phone says in stock at this location. Keep up the good work Crystal!

Store is very busy. Lots of people. Satirday shopping Harris a mad house. But even on a Tuesday in the afternoon this place can be jumping. Lots of stuff for sale. Store not as neat and tidy as I would like. Rough crowd at times.

please tell management thier staff needs training in COURSTEY, COUSTOMER SERVICE, THIER JOB DUTIES and COMMUNICATION SKILLS.
Store opens at 6:00AM, coustomer service counter opens at 7:00AM. Why? No one could give me an answer. Other Walmarts customers service counter is covered at 6:00am.
Purchase a few items at another register, cashier never said what my total was. We stood there and looked at each other, until she got it and then told me my total.
YOUR JOB.
Young men wearing pants down below their wiast, bad look for a business. You know management sees it.
The ATTITUDE of some of the staff, like the young lady who worked customer service counter on April 16,2015 at 7:00am, ROYAL ATTITUDE. Return two coffee pots, she wanted me to take them out of the bag, not my job.
Do they understand CUSTOMER SERVICE? Do they know what the most vital asset of a company is? Do they know what that means? Do they understand? Do you think they know the difference between employee and customer? Do they understand this is a busniess that lives and dies by their customers? A smart store manager or district manager would visit the social networks to see what their customers are saying.
Turning on my laptop to draft my letter to corparate, see if they understand.

I dont think I have ever been to a better Walmart in all of the Midwest. The people are some of the easiest people to understand, and the customer service… unmatched!
I was looking for some chitterlings, to put in my mash potatoes for Thanksgiving. I was struggling finding them, until this very sweet lady from the baking section noticed me. She came over and said, «Hey! It look like you lost baby?» Oh how right she was.
I told her what I was looking for, and little did I know I’d get an entire lecture about pork meat. It was one of the most eye opening things every. I informed her that I also needed pigs feet, and she helped me pick out some that werent all that hairy! I just want to thank this Walmart for all the good they do in our community!

I wish i could give zero stars. This walmart is the portal to ghetto hell. The parking lot has tumble WEAVE not tumbleweed. Packed all the time, only three checkouts open. The cashiers dont greet you, tell you your total or acknowledge your prescence. I said thank you, cashier said mhmmm. People just stand in the middle of the aisle, I say excuse me they look at me like im the rudest person ever. The store is unorganized and a total mess. Id rather drive 20 minutes out of my way then go to this location. Walmart shouldnt even let this location stll be open.

There are probably 4 Walmart’s within a 5 – 15 minute drive from my house, all offering the same deals, prices, goods. Depending on the errands I am running, I may hit this one up early on a Saturday or Sunday morning. I am assuming that since I am usually there before 9:30am, I am missing the crowd. I am usually in and out relatively fast and service has always been friendly.
They have a nice large parking lot, that isn’t riddled with potholes — parking is easy. The store is no more trashed that any other Walmart, and I never have an issue finding anything. The shelves are well stocked.
Overall, it’s a Walmart with decent prices.

The staff here are cool… everyone has no problem cracking a joke or sharing of themselves..

Encouraged that there was a Walmart within a relatively close drive, so I could order a time sensitive purchase online for later pick up that day.
Around noon, I purchased the item online for pick up early that evening. I just received a «cancel email» as I was getting ready to drive there four hours later, that it was not in stock. Very disappointed that it took so long for them to discover they were out of stock.
Then, I tried to call the store (a couple of times) to check on availability at other Walmart stores within a reasonable driving distance. Both times my call was promptly transferred to the never answered, continuous busy signal, extension.
Not impressed with the Evergreen Park location. Slow at order fulfillment, and poor at customer phone support/​service. This is not the typical Walmart customer service I have enjoyed from other locations.
Considering the other consistently low reviews of this location and my experience, I would not recommend the Evergreen Park Walmart.

I thought I had hit the jackpot: a Wal-​Mart right down the street from where I work. I thought, «I can do my grocery shopping after work, rather than making a special trip on the weekends.» I thought wrong.
I’ve been to this Wal-​Mart three times and each time I always have to make another trip to another store because they don’t have everything. Normally it’s simple little things you’d think just about every grocery chain would carry: broccoli florets, red lentils, chickpeas, etc.
I’ll probably keep shopping here, but I know I can’t get everything I want or need.
*sigh*

When this store opened, it was clean and easy to navigate. The shelves were neatly stocked and floors were gleaming.
Now I find undies in the fruit section, I am forced to give an aisle-​wide berth to the gargantuan mammals on their motorized shopping vehicles, and the residue on the floor makes it nearly impossible for me to push my own cart.
I did find women’s undergarments in the fruit section – in the grapes, to be precise. I would have taken a photo, but the juxtaposition of the grapes with the plus-​sized underwear seized my consciousness, as disgusting things will. Now the undies were clean and still on one of those clip-​hangars they take away from you at the register, and I actually did pull out my phone to take the photo that surely would have won me the Gran Prix in some avant-​guard photography competition, but my mind was too busy trying to resurrect the thought processes of the (exceedingly) large shopper who, upon spotting these sale-​priced skivvies, these bargain basement briefs, decided that she (or he if the shopper was adventuresome) must have them, only to realize, while downing a grape or two and screaming at her children, that she was fooling herself, that these damn panties would be too damn tight and hell, I don’t work here, they got people to do that for me, so I’m leaving them here, and these grapes need sugar, yo. It may also be the case that, hungry, she reached for the grapes (which if they were not completely in the bag, were obviously free), but learned that she could not hold the leviathan loincloths while also gathering the grapes; or perhaps she reasoned that she could not place the undies in her cart, as they would smother her children to death, and so was moved to place the planetary panties on said fruit, and then promptly forgot about them. Might this have been a statement about how if we Americans do not eat our fruit, we will soon need to wear intimates whose circumference rivals that of Phobos or Dimos? An ironic piece of modern social criticism? Maybe. In any case, all this was going through my mind, which explains why I will never buy fruit from this store again.
I also have problems merely walking through the aisles. It seems like I am always angling my cart into a rack of blouses in order to avoid the five-​hundred pound mammal on the slow-​moving, motor-​propelled shopping carts that clog the store’s arteries. While I completely support those with disabilities, I have a more difficult time extending my empathy to the merely obese who refuse to walk and shop at the same time. This Walmart is full of them. They drive five yards per mile and always seem to be impassively looking into the distance rather than in front of them (which leads me to have to dive into the blouses to prevent being run over). Don’t pretend I am not there – I am a human being, damnit. And I’ve got guts – I don’t run from nobody – but not even Tank Man would stand up to the people cruising the store in their motorized shopping carts.
I get quite a workout at this store. When I am not walking fifty feet out of my way to avoid the motorized shopping vehicles, I am usually trying to push my cart through the aisles. But there are always substances on the floor that increase the friction. Occasionally, it is easy to ascertain the nature of the substance; for example, sometimes I will see blue gunk on the floor near the cleaning products, and thus I assume that this is some sort of spilled cleaner or laundry detergent. Other times I am not so sure of what it is that immobilizes my cart. I’m good-​looking and learned early that most bodily fluids are slippery, and it would seem that, as getting stuck is the problem, I can hardly consider them suspects. Of course, after a period, bodily fluids do become other than slippery, and sometimes, when mixed with dirt, they become assume the consistency of Kragl-​strength glue. And I think that – well, best not to let that image out on the Internet. Suffice it to say that walking through this Walmart is like trying to drive a Gremlin through five feet of mud.
Am I a snob? That’s possible. But I hate this place. I’ll give this store a break, though, and not talk about the odor of the clientele (no matter the race of the guest, the odor is similarly vomitrocious) and give credit where credit is due:
The cashiers at this store have never been anything but wonderful. Always friendly and helpful. Always. Kudos to them – they have stressful jobs (yes, being a cashier in a busy store is stressful) and they don’t get paid enough, yet they are always really cool people. And I am serious about that.

I have been going to Walmarts for many years. I recently moved to Evergreen park and let me tell you… NEVER EVER go here! I have been shopping here for everything for the past month and have never met so many rude and dumb people. First of all, let me tell you this… I am a VERY happy young, white woman. A newleywed, just got a new apartment, have a great job as a nurse. Overall, I am a happy person so this is not like me to write awful reviews like this.
1^st off– I am standing in line at the check out and I say hello (with a chipper tone and a big smile) to the check out lady who completely ignored me. She wouldn’t even make eye contact with me or acknowledge I was standing there. However, she was so nice to greet the other African american customer in front of me & had a flown blown conversation with her. Then as the lady behind me comes up she is nice to greet her and say hello. It’s called respect and good customer service. And this cashier had NONE of that!
2^nd of all– EVERYONEEEE at this store is lazy. The parking lot has carts all over the place. Now, I’m not saying its the workers but the customers at this store are lazy. They are obnoxious both outside of the store and inside of the store. I cannot stand it.
3^rd– I asked someone where the Worchestershire sauce was and… they looked at me like I had five heads. They were asking everyone if they knew what that was and all the works were so confused… they even asked the manager of the food department. REALLY… you don’t know?
Overall, do not go here. I will drive 20 miles to go to another walmart before i step foot in this store EVER again!

I went to go look for a fathers day gift. We found a car radio and it was definitely reasonably priced. Now getting it out of the secured glass locker was a hassle. We asked a representative in electronics and he called it over the intercom. We waited and waited. 10 – 15 mins passes by and about 5 representatives already walked by. Not one could help is out. We asked a representative again in electronics an he told us somebody will be here momentarily. I had to ask a representative again who was just staring at me looking lost. Save yourself some time and go to target instead. Better customer service, organization, and better quality items.

My son won a $ 20 gift card and since we are in the city, this was the closest Walmart we found on Google maps, we headed south for to spend his gift card. The store is definitely big and they stocked on toys. I’m not sure if it was because it was busy, but we were unable to find anyone to help us when we were in the electronics department. At the checkout, the lady was not kind or had any sort of patience to my son using the gift card to pay.

Please get these people some training on how to deliver good customer service!!!
I won’t be back at this location!!!

I am in agreeance with the current reviews because even I am amazed at the kind of idiots that Wal Mart seems to hire in their stores. A good portion of them are hoodrats and thugs who think they graduated to the next best thing aside from flipping burgers. The sad thing is that people are extremely careless driving in the parking lot and it’s usually some loud and obnoxious hood in a raggedy car tearing through there like it’s the Indianapolis 500 with an army of brats with no home training. I am stunned when their approach is piss poor because of the fact that they act like they’re too good to be there… if that’s the case then go to college get a degree and move into another line of work. Yet it’s the most easy job for college students to work where the hours won’t interfere with their school obligations and even for housewives and single mothers who are looking to pick up a second job. I do notice that the employees are not very helpful in the area of customer service which is in dire need of an overhaul and to have set expectations of their employees which is to help customers and be an informed associate. I only go to Wal Mart if I need something specific that I can’t find anywhere else. I am really disappointed in how African-​Americans seem to have this shoddy professional attitude when in this day and age a job is like gold and nobody can afford to be out of work especially when you got rent and bills to pay and people to provide for. I also find it appalling when hoodrats infest the store like a bad roach problem hollering at the top of their lungs for those disobedient craps they call children and think that nobody notices an ignoramus at ten paces. If Wal Mart wants to do better they need to look at who they are hiring to work in their stores.

Yep. I agree with all reviews… Seriously Where do the people in this store come from? I went there once and never again! EVER Went in for toilet paper. they were sold out. sold out? of toilet paper? I didn’t even dare to enter the electronic section, in fact I left!
Dear Wal-​mart store manager — fire employees and hire people who don’t roll their eyes at you the second you walk in the store, clean up, fix your parking lot and… you know what? Never mind. Dear owner of Wal-mart.shut this location down. there is no hope for this store. make it go away

I normally would never shop here, but I was waiting for a pizza from Milano’s and decided to kill some time. I’ve been to other Walmarts, some are actually pleasant to shop at, this is just the worst I’ve ever been to.
This is just the absolute worst place I’ve been in my life. I should’ve left when I parked my car and someone shouted «HEY! I NEED A JUMP!» at me when I was about 15 cars away. It just seemed odd, especially with two large men sitting in the car. I ignored her, and she continued to shout. They then drove off. Funny, I thought they needed a jump.
Now, there weren’t any parking spots at 8:00 on a Monday night. There should have been, but the carts in the corral were backed up out of the corral and about 50 feet back, covering a whole bunch of spots. There was one person getting carts, he was bringing in a whole five at a time.
Inside the store, the layout sucks, the aisles are too small, and the customers seem to shop in groups, about 5 people wide, just to block aisles. I guess you need that many to block an aisle since they’ll be out of carts. Beth’s review doesn’t do the horrid store justice, it’s so much worse than she said. As you can imagine, it’s winter in Chicago, and there’s snow on the ground. Every inch of the floor was covered with salty, muddy footprints. It’s obvious the floor hasn’t been cleaned here in several days. I’ve been to other Walmarts, I was at Menards only an hour before here, and the floors look nowhere near as disgusting as this store. The highlight of the shopping experience here was the guy that looked like he’d smoked a few too many crack rocks. He could barely walk, had a crazy look in his eyes, had his hood up and was looking around like someone was trying to get him.
Of course, what I did want to buy there was sold out and not restocked. Even if it was there, I think I’d pay 10 times the price to not have to stand in a checkout line here.
I can’t imagine anyone wanting to shop here. There is no product, no discount, worth setting foot in this place. Drive to Crestwood, it’s still very annoying, but after shopping here, I have a new appreciation for the idiot management in Crestwood.

This store is my Hell. Yes, I should not shop at Walmart but the rolos I use for my holiday cookies are so cheap here.
Clientele do not know how to navigate with shopping carts or without them. It is the most frustrating thing to try to move about in this store. I feel like I’m in some sort of version of The Truman Show where all the shoppers here are really actors paid to get in my way. Don’t get me started on the parking lot.
Seriously if I end up in Hell, it will be this Walmart in Evergreen Park.

** Site to Store Services**
I’ve started to ship various items to stores, for convenience.
Unfortunately the times I have gone to the stores and tried purchasing the items they are either out of stock or they don’t have my desired item.
This is my preferred location to pick up items when I order on-​line. They have a superb and friendly costumer service. However, currently, this location is going through a major remodeling process (I believe its going to become a Super Center) therefore, their staff is all over the place.
As far as the «Site to Store» service goes, It offers valuable FREE shipping to this and any other location and the estimated arrival of the items is from 7 to 10 days.
Also the «Site to Store» staff hasn’t been able to help me the last couple of times I’ve ordered but, the rest of the staff will be glad to help.