Walmart

Walmart carries everything except customer service.
absolute lack of customer service.

I brought my Chevy Tahoe in to get two new tires installed against my better judgment, and my wife’s previous two bad experiences with their tire department. The attendant said there shouldn’t be any issues with installing new tires, and when I asked, he said it would take about an hour. So I shopped for fifty-​five minutes. Which is, in itself, detestable in Walmart. After which, I returned to the tire and lube department to find that not only had they NOT started work on my car, BOTH of the tire and wheel techs were about to leave on their hour long lunch breaks. My car was exactly where I had parked it. Its unfortunate that there are so many people that are driven solely on price point when they choose where to shop. I suspect that Walmart would have a much harder time raking in the profits if more people were willing to pay a little more for quality customer service. I’m going to shop elsewhere as often as I can from now on.

Jessica the manager who works in the front area was so very helpful! Not once was she not smiling while talking to me! There needs to be more associates like her. She did a price check for me and I told her I was running late to where I needed to go and she even ran! Thank you so much Jessica you are amazing!

Had a flat repaired on February 19 and on the 24^th my tire fell off the rim they said they are not responsible for it

This Walmart is not bad. Good location with plenty of parking. Lines are generally pretty short here, compared to the one on 164^th in Lynnwood.

I used to work here for 1 year. If you are are poorly trained, know nothing, and never shower then you will be seen as a great employer and eligible for promotion
If you are smart, helpful, courteous, and shower then you will be frowned upon and even demoted. This place is a joke.
The items and prices are great but the customer service and management is ridiculous. Poor leadership and apparently everyone falls into the melting pot.
Don’t work here! For the love of God!
If you Shop here then get the hell out in 10 min or you will hate yourself.
Last but not least there are plenty of decent Wal-​Marts like lynwood or new everett. Cheers!

An hour and 45 minutes. With 6 mechanics and 5 cars… Oil change. Nothing is wrong there? Ok. I must be crazy. Will stop coming here. The manager is dicking around with racial jokes his staff its distasteful.

I witnessed a floor manager bullying a member of staff on Tuesday on the shop-​floor in-​front of anyone who wanted to watch, I watched him, he saw me watching but still didn’t stop, he didn’t care. He berated his staff member for helping someone else in another section, did even give him praise for being a helper. He totally could of used the praise sandwich technique to nicely get his point across. This floor manager was a short swarthy looking man with short dark wavy hair. At the time I didn’t step in as I didn’t want to embarrass the employee any further. BUT little manager man, please be warned, if I have the misfortune to see you behave like this to another staff member again.
1. I will step up and defend that person from you who is a bully.
2. I will film you with my phone so I have evidence.
3. I will then formally complain to your manager about your behavior.
If you are incapable of managing your staff because they have no respect for you as you obviously have no respect for them, then you should not be a manager ANYWHERE, EVER!
I felt bad about the fact I didn’t step up for this staff member, after careful thought I decided I could do something about it.
Anyone who reads this and goes to this Walmart, keep in mind the description of this floor manager and if you see him behaving badly… do something… bullying in the workplace is not acceptable, just like it isn’t acceptable in schools.

Absolutely the worst service ever. The photo department needs to be closed down. Ordered a photo over a month ago, 2 hour guaranteed print… still have not received the photo. Rude employees and an even worse manager, Cary. Please do not support this store, they need to be closed down asap.

The staffs’ service there is so so so terrible! They can’t solve any problems for the customers. I had a bad experience for picking up my online order. I will Never pick this store for online shopping!

Two stars for good prices, but then again, quality on some items aren’t that great.
I’d give a 1.5 star it I could because let me tell you, their customer service is the worst. Some of the employees looks like they’re so annoyed when you ask them questions!
Their tone can be rude and some seem like they’re not trained at all. Yes, there are some really kind people too that works there but unfortunately, I believe there’s more rude employees then the kind ones.
The store is also disorganized and everywhere, but if Walmart wanted to improve, I’d say WORK ON CUSTOMER SERVICE.

The store itself sometimes has what’s needed. But the employees just do not seem to care about what goes on or about customer satisfaction. The cashiers seem dead and uninterested to interact with people. I’m not very satisfied shopping there. I’m glad that a different one was opened on Everett Mall Way.

Is no one in this store trained?!? Came in here to get a laptop, had to hunt someone down to help me, then that guy had no idea what he was doing. Another guy comes up to help but he just made things worse THEN another chick comes up, laughs at her co workers and tries getting in on the action of trying to find a laptop that I wanted to buy. Oh it doesn’t stop there, THEN a manager comes up and laughs at her employees and goes «haha how many employees does it take to find a laptop?» THEN SHE WALKS OFF.
So of course the one laptop I liked wasn’t in stock. The first guy that was helping me told me to go to RadioShack. They don’t sell laptops at that store so why tell me to go there?
Anyways, this store is highly unorganized and messy. The employees are poorly trained and know nothing. Its very clear of the poor conditions Walmart is in. No one cares. There’s no leadership, organization, nothing. Just one big mess.

I shop Walmart weekly because of their prices and selection, which are always great. This particular Walmart though tends to have sketchy people out in the parking lots, from guys with face tattoos asking for gas money, to transients on bicycles asking for money/​food. I did help an older guy out once with a box of apple cinnamon Cheerios he kindly requested. The Customer Service desk is always the worst here! No matter what day or time, the line takes forever!

GM Manager
Walmart is definitely a go to place. ive dealt with electronic when looking for a new laptop there customer service is really bad and dont know there products dont know what they have in stock. I decided to go to best buy. Different day i need some sporting good gear and shelf are empty. Checked back a few days later still empty. Mouth peaces empty! AA batterys empty ! (Checked back electronics, registers) Empty shelfs all the time! This is not a quincedence. will post pics next time hope to catch some ones attention. This needs to be changed!!!

This Walmart seems to always be busy and up front parking is never available. Luckily, there’s lots of parking in the lot, you just have to walk a bit.
There’s normally some… unsavory people lingering outside smoking or asking for smokes. But they aren’t aggressive.
Inside is organized weird and doesn’t make sense to me but you can eventually find what you’re looking for. The food selection is minimal but is great if you just need to grab some milk, cereal and a frozen pizza.
The best part is there are self check out stations so you don’t have to talk to anyone if you don’t want to.

Nothing special here really other than the joy of people watching.

I don’t know why ppl give it such terrible reviews especially considering that I see more than half of Everett here. Every time I’ve visited, it’s usually quite crowded and the lines get pretty backed up. I feel terrible for the senior employees who have to deal with this. Damn that corporate man!
With that said, their prices are cheap, they have LOTS upon LOTS of things. However, I would avoid a visit the days before a major holiday like the 4^th of July, because they were out of stock of the produce. I’m not too surprised especially since they carry such a wide variety of items. How do they manage?!
If you visit, just remember to bring your patience, avoid visiting days before a holiday, and bring an humorous set of eyes for the interesting crowd of ppl dressed like they it’s Halloween.

This one star is based off of their lack of customer service on the phone… that’s if they pick up the phone!
I just had one simple question in regard to their tire warranty, since I purchased a set from them not too long ago & had recently acquired a nail in one of my tires.
I called a total of 14 times. A couple of times I was on hold for 10−15mins, then someone decided to just hang up on me. I called back again, then someone picked up & hung up… this had happened 7 times. I called the 923‑1750 number (advertised as the Tire & Lube Center), which connected me to the fitting room 6 out of the 15 times, then they told me to call 923‑1740. I tried that 5 times; someone picked up & hung up 3 times. Then during my last two efforts to get a hold of someone, the phone just kept ringing with no answer after an excessive amount of rings.
I hope this store can reorganize & have people that can answer the phone. My question would have taken 5 minutes or less to answer.

Seems a little cluttered and disorganized at times, not the tidiest Walmart around. The check out staff are still friendly, if a little baked looking at times, though.
Exiting the store reminds one somewhat of having to go through airport security.
Giant intimidating security officers mill around the exit in harsh yellow t-​shirts, black latex gloves, and some weird kind of safety goggles. It all makes you wonder whether your evening plans are going to include going home or be sent to Walmart’s alien mothership for some unspeakable probing.
In my case I have so far been able to avoid the giant yellow powertrip-​in-​progress men, so things turned out alright.