Studio Donna Salon Spa

The first time I came in to get my haircut I loved it. The second time they ruined my hair. What was supposed to be a short bob turned out to be a pixy haircut that didn’t even match my face shape. My bangs were short and halfway through my forehead, I have an oval face shape by the way which short bangs and a pixy haircut only make my face look even longer. I paid and I acted like the haircut was ok but as soon as I walked out I cried because my beautiful hair was gone. Sadly I don’t remember the name of the lady that cut my hair but I don’t recommend getting a haircut here. It has been almost 3 years since the incident and I have now grown my hair out. They are expensive too the first time I had a haircut here I paid a little over $ 100 for a bob. I have it two stars because Brianna did an amazing job 3 years ago when I had my bob haircut done.

I’ve used their waxing service off and on over the course of 14 years, but never the hair salon. The salon I used to go to in Seattle closed recently, and I decided to take this opportunity to find something close to home. I scheduled a cut and color, telling the receptionist I’d like to lighten my hair going into summer.
As soon as I sat down, I was told there wouldn’t be time to lighten my hair. That the best we could do was just color it the same color it is to get the roots. From there, I was reminded 4 times that we were going to run out of time. I was shocked. I’d think that you’d schedule an appointment erring on the side of caution; enough time to talk about what the client wants with their hair and maybe a little extra in case I’m Crystal Gayle coming in with hair to my ankles. But I have shoulder length hair!
My stylist was very nice, and very apologetic when we didn’t even have time to STYLE my hair after my appointment. Couldn’t flat iron it, no time. She offered to have someone else come over and flat iron it, but at that point I just wanted to go home.
That aside, the place is very clean and friendly and welcoming. But I don’t see myself going back for hair. I know where my old stylist went, I’ll just continue to make the drive to Seattle.

Well I had another spa day. It was only after leaving that I realized that I had welts raised on my arms from the waxing. Monica is probably an ok facial aesthetician, however this and other things makes it clear to me that for body services she might be inexperienced, which turns out to be important.
I’ve had body scrubs and wraps at other salons and I think they may be not understanding them here. But that’s probably a business thing more than the girls fault. I will say that Monica’s treatment did leave me fairly relaxed, despite getting wax dribbled in my hair or the welts on my arms.
But the real thing is after a spa day, one doesn’t really expect haggling, especially since I confirmed prices and services when booking, and I had purchased packages with a set rate. I know we all make the occasional mistake, however, buyer beware that the prices listed online are only «starting prices» and specifically that more is charged because the technicians I saw had «been there a while», though I do question the level of experience required for beentherawhile prices. Then they said it’s because I had an hour facial rather than a half hour one because it was put in the computer wrong.
They did eventually lower the price, but it left a bad taste in my mouth. The girls, including Monica, are very sweet, and deserve pay set by their employer, but that has nothing to do with the customer.

After moving here and looking for the right fit at a few different aveda salons this one is it! They were prompt at check in, offering you something to drink after you change and put their smock on (different than the norm black neck choking thing). They get to work quickly! Love that they were so attentive! Got amazing color and the best cut I have had in years! Will definitely be back for my hair and color and to try out their different services!

I am a relatively new customer to Studio Donna, I came to the salon after a rather bad haircut/​color drove me away from my last hairdresser.
I just had my second appointment with Amanda and I want to say that she has done a fantastic job. Unlike many of the hairdressers I have worked lately, she understands how to shape hair so that it falls nicely and I am not left struggling every morning with my cowlicks. The foil I got really demonstrates that she understands how to work with color (this is not a given with all hairdressers). She is also really good at asking questions and listening to my concerns/​requests and her hair care product suggestions have been spot on.
The salon itself is clean, spacious and restful feeling. The front desk staff members do a great job of working with waiting customers. I find their prices very competitive and the price of their products reasonable especially considering the quality.
I am very happy to have found this place. My hair is quickly recovering from its «awkward moment» thanks to Amanda’s talent. I am looking forward to way less bad hair days. :-)

I decided on Studio Donna for my new location to get my brow and lip waxed because it had good reviews here on Unilocal.I have gone twice now to be waxed; seeing Monica both times. I am happy with my decision to go here. Monica is very detail oriented in her waxing and has done a great job both times. The ambiance and staff are nice and I like how they do there waxing on a massage table; as opposed to the hair washing sinks or a chair where you are sitting up like other places. The only downside I have come across at this point is that due to their location parking could be tough at times. Overall, I would recommend this place.

I’ve been a loyal customer for several years (my mom as well). The salon is bright, very clean and the wonderful spa smell greets you when you walk through the door. I enjoy the extra touches such as cloth towels and spa hand soap in their restroom. I love Mariya who does my waxings and facials. It’s actually relaxing to get my brows done! You get to enjoy the comforts of a spa treatment room and she really knows what she’s doing. Kaitlin is my hair stylist and is very professional, stays current with beauty trends, and has taken extra time with me to show me how to replicate my
hair style when I’m at home. Katie at the front counter is friendly and helpful. I don’t recall ever having to wait more than a minute or two for any appointment. They are very time efficient. Sign up on their email list and receive a weekly email with last minute appointment discounts. I would highly recommend this salon.

I can’t say enough good things about this salon! About 6 – 7 years ago, I went there to have them correct my ‘blonde’ hair I had received at a mall salon. They took my streaky hair, and transformed it into the most beautiful, honey-​blonde hair that I’ve ever seen. I’m a natural brunette, but no one ever believed me when I told them! I stopped going when I went back to my natural color. This fall, I again tried another competitor for a cute short cut. I asked for a stacked bob, with bangs. I did NOT walk out with that. I quickly made an appointment at Studio Donna, with Desirae. She gave the best consultation, running her hands through my chopped hair, and looking at the photos I’d brought in. She repeated back to me what I was asking, so I knew she was listening. I walked out with the BEST haircut I’ve ever had! Its EXACTLY like the photos, it was QUICK, and I had serious doubts she’d be able to do anything with the hack job I walked in with. It’s been two days, and I’ve received more compliments on my hair than I can ever remember! I’ll never go anywhere else again…

I got a manicure and their eye package that includes brow wax/​tint and eyelash tint. My manicure was just not fun. She’s bored with her job I think and she used old nail polish that I took off when I got home. It just looked like a five year old had done my nails. My eyebrows are very dark and unnatural looking. My eyelashes are still invisible but it looks like I have eyeliner on. Everyone was nice and they did what they’re supposed to do but I look a little bit weird now and that’s not the result one wants after being at a salon. Fortunately brow tint doesn’t last that long and I’ll look more normal in a couple of weeks. I’ll be going somewhere else next time. Probably to Seattle.

I had a bikini wax done by Maria and I couldn’t be more pleased. She was very nice, made me feel comfortable right away and did an excellent job. The salon is very nice as well with a friendly staff/​front desk person. I will definitely be coming back.

This was my first time here and I was very satisfied with the professional service provided. First, I arrived and was greeted by the friendly host with her awesome short hair. Then Briana (senior hair dresser) came over introduced herself and did a brief but thorough consultation with me to make sure she knew what I wanted done. She proceeded to shampoo and conditioner my hair and she took her time and was gentle (relaxing). She talked to me thru the hair cut process, then cut, dried and styled it the way I wanted. I definitely would recommend this place to anyone.

I love how reasonably priced this salon is and that they offer Aveda products! The staff is friendly and always treat me well!

To me it is on the pricier side as far as salons go, I only get my hair cut about twice a year so I don’t mind the splurge. The employees are always nice and professional. The place place smells wonderful and is clean. There is always a seasonal beverage to sip while you wait. I’ve only ever had my eyebrows and eyelashes done in the spa, but it is so relaxing I almost fall asleep every time! This place has my loyalty as long as I live in the area!

I’ve been seeing Kaitlin for several years for my hair and she is wonderful. I love the atmosphere of the salon and Kaitlin is very professional and friendly.

I had highlights done at Studio Donna and that was the last time I set foot in the place. The highlights were badly done and it looked like stripes. Their response, «So you haven’t had highlights before»? My response was, «I haven’t had bad highlights before». Before the highlights I was a regular customer. Their whole attitude was that it was my fault and I didn’t know what I was talking about. Its bad when you clip your hair back as soon as you get in the car so you don’t see these horrible blonde stripes down your hair. Now I pay a little more and go to a better salon. Its worth it because my new salon seems to be more customer friendly.

Got a bikini wax from Maria. She was extremely professional and thorough. The numbing spray helped a lot! Will definitely go back. Like the atmosphere: clean, quiet and similar lighting. Gal at checkout counter was very welcoming and professional.

Still love this salon! I have seen a variety of hair stylists at the salon. I still love going to Desirae (probably because I relate with her hair style and color). Although the salon is higher end for prices, it is well worth it. The atmosphere is calming. The products are as «natural» as it gets when you are coloring and shampooing your hair. Love the hair products. Love the service. Realized it is decent to tip around 15−20% per service, just as you would in a restaurant if you are satisfied with the service! This is a must go and a must try! They have weekly email specials. Currently they are running a nail and massage special. Each week they offer 20% last minute appointments. Can’t beat that deal!

Studio Donna is a nice-​looking full service salon. The stylist I saw, Caroline, is very sweet, but extremely scissor-​happy. I was semi-​okay with this, because she usually gave a good cut… the style was cute, but usually way shorter than I wanted. And this was usually only every other visit. LOL Just enough to give me hope. She always sat me down in the consultation chair, but I just didn’t get the impression she was listening to what I wanted.
On my last visit I tried to voice my concerns, as she had cut three inches off my hair when I had asked for a quarter-​inch trim. Suddenly, I was treated like *I* had done something wrong! I had been going to this salon for two years, but I was treated like I was trying to pull a scam on them. The manager and owner were snotty and very rude, and acted annoyed and suspicious. They really didn’t seem like they cared how I felt at all. The owner actually said to me, «I don’t see what the problem is, shorter hair is in right now.» Really? The problem is, it’s not what I asked for. And it’s MY head, thank you. I was shocked at their lack of professionalism. I guess you don’t really get to know what kind of business you’re dealing with until you have a disagreement with them. I’m an extremely loyal customer, and if they had handled the situation with more grace, I would probably have continued going there.
The pickin’s are kind of slim when it comes to decent salons in Everett. But I’m not going to keep going here just because they’re the best I can find, locally. I guess I’ll be schlepping it out to Seattle from now on.

I had my fair share of waxee horror stories before finding Mariya at Studio Donna. You can’t beat the price of their brazilians and you more than get what you pay for.
Time flies and I have now been making the drive from Seattle to Everett for several years now. Mariya clearly loves her job and clients-​I have never seen her have a bad day.
Just a tip: I always come in immediately after showering. They don’t offer a towlette (however I have never asked).
Despite the pain involved, it is always great catching up with her and getting a small break away from the real world.

Too many salons to bother with this one. Yes it does look fairly nice for Everett, but that’s it. I thought the people were pretentious without a reason to be. I was not impressed.